Omega Senior Living

At first Teal Creek looked like a wonderful alternative for our Precious Mother. Her first month there she lost 15 pounds. The staff offered meals and did not graciously persist. My Mother had Alzheimer’s and was on the second floor- “Alzheimer’s “ unit which turned out to be as much of an Alzheimer’s unit as Aisle 4 at the grocery store. The unit’s staff were not educated in caring for Alzheimer’s patients. The day shift staff were the most caring , at nights- the staff slept or disappeared, and the weekends were a free for all. Cell phone and jewelry were stolen and police report filed. Also Mother’s narcotic pain med stolen. The bright beautiful lobby is very deceptive of what really goes on. I know and understand that there is no perfect place, but perfection in care needs to be a goal in providing professional and loving care.

We think the nursing staff was very unfriendly and we realized towards the end of our fathers life my brother convinces him to sign his rights over to him. So once our father passed away we are not able to see our loved one. They also did not give us covid updated. Our mothers health started to decline, and we asked the director or nursing one day how she was doing, and she stayed that everything was fine we have nothing to worry about which was a total lie. We asked the state if we could come see our loved one since we knew her health was declining, they said yes under what is called a compassionate visit. This allows families to visit their loved ones as they are dying, we told this to the director of nursing and she said she had no idea what we were talking about. One day we visited our loved one outside of her window, we could see how weak she was which we found out later was because they stopped feeding her. So i decided to go into the community just to give her a hug and a kiss. When i came back outside there was a squad of police offers there, they came up to us stating we had to leave the premises and never to come back. We told them we just went inside to give our loved one a hug, and they said if we came back the next day we would get arrested. Our mother passed away shortly after that, and the facility did not even notify us. A friend of ours notified us that she had passed away. These people have no compassion, they are just all about the money.

Very Dysfunctional place and horrible care to the resident.. would not recommend this facility but a beautiful building that’s it.