Omega Senior Living

Nice neighborhood setting. Menu style dining. Friendly staff. 2 openings for studios.

Loved the place. Wished there was something for her on which to exercise. Everything else was perfect, well almost.

I the start it was very good and I plan to go back and spend some more time to see how things are going.

I Love the Atriums. My Dad passed and Mom wasn't driving. She was lonely and depressed. She still wanted her own apartment, but was losing weight. After 2.5 months, she is doing great. She has made friends, gained 5 pounds. Her memory is better and she is off her anti-depressant. Her meds are delivered, activities and meals all provided. I love Lucille the owner , she herself is 84. Highly recommend . It has given me peace of mind.

We were disappointed to find out at a Dr. visit that medication had not been requested. The facility told us the medication had been requested. Residents receive what they order in the dining room. I did not witness staff encouraging residents to eat or offer other items when they did not eat. Staff are very friendly to residents and family. Facility is clean.

My dad lives there and we chose it because I love the location and I love the fact that it was a smaller facility. Also, the staff has been there a long time. The staff is very friendly, and the care staff are all CNA's. Dad is doing very well there - the setup is nice, and the food is great. We were lucky to get a room right away, and they made sure to have a table in the dining room that's close to his room so he doesn't have to walk too far. We're paying for the higher level of care but I don't know if he's actually getting that care. I think they're supposed to have a doctor or a nurse there at least once a month, but we'll be talking more with them to find out what that level of care actually is. We're still pretty new there. They do have activities but they're not my dad's cup of tea.

I only gave a 3 because of the new management and how they came in. The transition was not very good and there was not a lot of communication to the families, they also fired all of the previous staff that we loved. There are times I try to call and no one answers the call. When someone is at the front desk, they have been very helpful with updating me and letting me know how she is doing. I have eaten here and the food is pretty good. I would recommend them, but they are still trying to adjust to the new management and I think it will get better as time goes on.

Teal Creek just changed management companies and I'm still waiting to see if I would recommend the community. The level of care has changed drastically on the lower side. The food has been fine for my loved one.

I toured this community and [Removed] was very nice and knowledgeable. But I didn't like it it was really old and dirty to me. It needs updating and some TLC. The apartments were small and had no stove in them. It reminded me of an old folks home.

It is difficult for Brookdale to keep qualified staff. Especially shocking is that the facility employed an LPN as the Director of Nursing who spoke to families as if she knew the residents well. It was evident by her lack of knowledge that she did not. Yet Brookdale allowed her to be the one monitoring special care. In addition, there are employees who have no CNA certification or training and are still taking care of our most valued citizens who need a higher level of care. Our family member was lovingly cared for by a FEW staff members but many are overworked, underpaid and undertrained. I would not recommend Brookdale Assisted Living.

Most help is good and they go out of their way to help. The flier says handicap accessible, but it really is not. The independent apartments are not made for walkers and wheelchairs to get around, very narrow entries into the bathrooms. Showers are not zero entry. They say you can have pets, but they are very discriminative towards which ones you can have. When they have trips for residents, not everyone is asked to go. Administration is not very confidential and seems to only listen to certain residents' issues and believe what they are hearing without checking out the other side of the story. Lots of negative comments to residents without much if any positive feedback. Seem to only look for problems and wait for things to happen to scold residents instead of trying to problem solve to make things good for everyone.

At first Teal Creek looked like a wonderful alternative for our Precious Mother. Her first month there she lost 15 pounds. The staff offered meals and did not graciously persist. My Mother had Alzheimer’s and was on the second floor- “Alzheimer’s “ unit which turned out to be as much of an Alzheimer’s unit as Aisle 4 at the grocery store. The unit’s staff were not educated in caring for Alzheimer’s patients. The day shift staff were the most caring , at nights- the staff slept or disappeared, and the weekends were a free for all. Cell phone and jewelry were stolen and police report filed. Also Mother’s narcotic pain med stolen. The bright beautiful lobby is very deceptive of what really goes on. I know and understand that there is no perfect place, but perfection in care needs to be a goal in providing professional and loving care.

Very Dysfunctional place and horrible care to the resident.. would not recommend this facility but a beautiful building that’s it.