Omega Senior Living

Overall we're very pleased with our experience with Brookdale Quail Creek. It's a clean, well kept, nice looking facility, and it just has a comfortable atmosphere.

We viewed the facility and the dining area was good. We seen the room my mom would be in it was needing repair. They said they would fix it. Some of the ceiling tiles were dirty.

It had a very nice, homey atmosphere rather than a facility feel. The people were given whatever they wanted for breakfast. Just the atmosphere of the place was very friendly. I would highly recommend them. I was very pleased to have my mother there, I felt very secure.

Since moving to Emeritus I have found a huge change in my mothers overall attitude. She has made great progress with her therapy, and has made many friends. I am so thankful for everything the staff has done to make her feel like part of a family. Sincerely, Tammy Painton

The only thing I can think to improve on is they need to have more people trained on how to change a catheter bag. Other than that, people are very friendly, and there have been no complaints at all from my dad. It's been a very positive experience at Westgate Assisted Living compared to where he was before.

Angela Magness was amazing! She was so helpful and kind. She helped us find an assisted living home for my in-laws (Emeritus at Quail Creek) and followed up to see how we were doing. She is GREAT! Thank you so much for all of your help. We will highly recommend you to others going through this!

Beautiful facilities, food was fantastic,! Rooms were on the smaller side.

it is wonderful. Very helpful. The staff, everybody was just friendly and caring and loving. They really couldn't do enough for us.

Wonderful place. Friendly staff, active social schedules. No stove in units to encourage eating with others. Best so far!

This community treats mom like she is family and they are making sure she is adjusting well. The staff are really friendly. She enjoys all of the daily activities they have to offer. It is clean and maintained. They get 3 really good meals a day. And they have alternate choices if you want. The outdoor area is nice. I would recommend this community.

They have bent over backwards for us

Great facility, great staff and the location is just what I was looking for.

Thanks to Denise,for helping us find a beautiful new home. The first three months, we received several incentives and we certainly appreciated that help! Full price will start Jan 1st Wendi O'Donnell, Marketing Mgr. was informative and pleasant to work with, finding the right apartment, sharing the contract with us and answered our questions.

Great facility,everything I was looking for for Mom. Lots of interaction and stimulation and person to person care. My stress level is down knowing Mom is being cared for all of the time.

Well, one of the good things they have is the activities. They do a lot of things during the week. They go out for lunches, they go to the zoo. Tomorrow they are having 3 events. Tye-dye, ice cream social, and then a garden party. Bad would be some of the med people are not that friendly and the turnover is high. The front-end staff is great. Very friendly and social able. Hope this helps. Just so you know, I'm glad I placed Sharon there.

My mom had a fall and decided to go to assisted living. I looked at a few different places, but this one really went out of their way to quickly assess her and get her moved in. Nice sized room for what she needs and many activities that she enjoys. They switched management after she moved in, but besides a few staffing changes which interrupted regular hygine care, things seemed pretty much to continue well. They also let my mom move to a more affordable room when it opened, so they were very responsive to our requests.

Overall I would say we're happy with how things are going. I'm not worrying about him being taken care of. He says the meals are good and he is as busy as he wants to be. So far they have done everything they said they were going to do so that's a good thing. We have no complaints and are thankful f

The rooms are cleaned once a week. Housekeepers don't pay attention to details, like bathrooms behind toilet and reporting stains from residents accidents) The facility has been updated with new carpet, paint I. Halls and new dining room and sitting room furniture. 3. The staff is friendly. Front desk staff are the BEST! Lots of change in staff over the time we have been there. They have a new managing company that will begin July 1st, the name will change again. They sound promising but we shall see. The current director listens and will get things done, the just hired an RN for the residents Quality of care. Good with some med aides and the bath aides. My mother in law is there now and won't tell them she is having problems mainly because she forgets. They could do better since they know her. The dining room is nice for the residents to sit together or alone if they want to. The food looks good but the residents say it needs more flavor. They had said you could order off a menu but that has not happened. Activities are good. They have a new activity director that is very involved. They have plans for new changes and added activities. Overall, my mother in law likes it there. She had a slight bigger apartment but is a loner. She does go down to eat. For the [fee removed] we pay for her larger room. I expect better attention to her needs but as I said there are good employees and lazy ones. The Director now is very open to listen and make corrections. Her name is [name removed]. My dad and my mother in law have been happy there

They are friendly and willing to work with residents. They try to get them out and do activities. I would definitely recommend them to others looking.

We chose Quail Creek because it was a smaller facility and when we took my dad he really liked it. All of the people were and are very friendly and nice. They have been attentive to his needs since he has been here. We used them for respite care at first when we went out of town and he liked it so much that we just moved him in. I would definitely recommend Quail Creek, dad calls it home.