Oaks Senior Living

Overall, staff appears to be caring. It would be helpful if Staff had a better system for welcoming and orienting residents when they enter the AL community.

Oaks at Fayetteville was fine, they just did not have any vacancy in the memory care unit, which is what my dad needed. But even so, I probably still would've gone with [facility name removed], because the surroundings seemed more open and inviting. Oaks felt dark and claustrophobic. Staff was very friendly, though. The tour was fine just honestly, not that impressive a facility. But that's just me; my dad came from a very open, bright and colorful, assisted living facility in Marietta so by comparison, Oaks was not.

Yes! The Oaks at West Cobb is a beautiful facility and the meals are a good variety and well prepared...The facility has had some problems as a result of a lighting strike disabling the elevators for a week and a pipe breaking and flooding a portion of the ground floor for two days. We have had a large staff turnover, but this has been handled well. My overall experience has been good. The facility has been kept clean and the care has been good by a friendly and caring staff. There are plenty of activities including games, movies, entertainers from the outside and staff celebration of birthdays and holidays.

I would tell others looking that you need to be firm in establishing lines of communication, especially WRT daily schedule, rhythms of the facility, care plan, who may speak with or for whom, and how best to interact with the staff particularly when the resident's memory and/or understanding of things may be suspect.

My loved one is a resident at Oaks at Oakland Plantation and things have been very good. It's the highest priced facility in Albany, but you get a lot more for the money. Based on previous experience with other facilities in Albany with other relatives, I was surprised at the top to bottom friendliness of the staff. It's refreshing to see that.

My mom loved the food, which was the highlight. She was there for two weeks, for respite care. The food was top notch. It was close by, which was the main reason. It was a good experience. I would recommend to other families.

Oaks at Charleston is a nice facility, the facility is clean, and is in a convenient location as well. I think communication from the staffing could use some improvement, especially when your loved ones are ill.

I would definitely recommend it. I already have to some friends moving their mother from CA. My loved one participates in Bingo, trivia, arts and crafts. He also enjoys the exercise. I compared several facilities in the surrounding areas Savannah, Pooler, Hilton Head and Bluffton. Assisted living is not inexpensive. I liked the fact that we were not charged for every little extra like some places.

I toured the Oaks at Grove Park and everything looked fine from our tour. This facility was similar to another great facility that we toured. Cleanliness and friendliness were good!

This is a very good community. We have had a very positive experience. The staff seem to care about the residents. The community is clean. The staff communication with the family has been very good. They keep us updated on our loved one, and they are responsive to our questions. There are three meals a day served to the residents. In assisted living there are choices for the residents to choose from for meals.

If you don't use the in house people or doctors, then it is hard to get information from the actual physician back to them. Communication with the physicians could definitely be improve on. Overall I would recommend Oaks at Towne Lake to others.

We didn't like that the patients could wonder in and out of each other's rooms there. We did like that they had a much bigger court yard for the residents to enjoy.

I didn't have direct contact with the Oaks but my wife did. From everything I was privy to the care my in-laws received was extremely good. The Oaks in general is an above average facility at a very affordable price. I would highly recommend this place to anyone requiring the care my in-laws received. There were some instances of inconsistent efforts with meals, might have been due to securing consistency with kitchen staff issues and supply chain issues. Would still very highly recommend them. Great caring Staff!!

This has been a pleasant experience for the family and our loved one. The staff have been helpful. The staff communication could use some improvement as there are times it is hard to get ahold of the memory care side when the family has questions. There are three meals a day provided to the residents. Some of the care available includes: medication management and hygiene assistance.

Everything is pretty nice, it is a brand new facility and very clean. The only complaint from her would be the food menu, some things she does not like - but other than that it is a great place. Since she has been here she has done very well. We are happy with the experience and I think they are doing a great job. We would recommend Oaks at Eagles Landing to others looking.

They are awesome and friendly. They are right on top of things. [name removed] one of the chef's knows what my mom likes, and will fix something that she will eat. They do try to get my loved one involved with the activities. It's cheaper than the other options around and the room has more space. They do allow pets.

They offer nice activities, but my loved one has not particiapted yet. We picked this community because it was good fit for my loved one. I get a good feeling when I walk in. They can improve on being more available by phone or in-person, and be more informative on the services that they offer. It would be nice, if they offered an in-take session for new residents.

We picked this community because I felt like this was the place. [name removed] from A Place for Mom, helped to find a facility that was in my loved ones price range. Everyone seems so happy to be there, if they are not dealing with memory loss. Everyone was so friendly. They answered any questions that I had. I woud highy recommend.

Overall, things have been pretty good here. We're still working some things out. Their prescription service is much more pricey than the regular pharmacy and that has been frustrating. I understand it's a process and a part of Assisted Living, but I don't understand the much higher cost. I also wish they would have print outs/schedules for the Menu and the Activities, that would be helpful. Especially for outings when my loved one will need money, if I could know in advance then I would be able to make sure she has money to participate. My loved one isn't happy with the food. She wishes they would serve more homestyle and nutritious meals and that there could be more vegetables offered. I will say the facility is clean and the laundry service is great. The staff is great, too. I would recommend this facility to family and friends.

We liked the community and grounds. We preferred the atmosphere at another community better and this community felt bigger than what we needed at the time.