Oakmont Management Group

My family and I recently visited Ivy Park looking for a memory care facility for my father. As soon as we went inside, we were warmly greeted by [name removed]. She was very friendly and welcoming and willing to spend time to discuss whatever we wanted in relation to our specific needs and what they had to offer. As we talked, residents would come and go through the main entrance, and the staff would interact with them in friendly ways. We toured the memory unit, which was very clean and well lit, and the activities coordinator happened to be there. He was very friendly and welcoming, and he discussed the variety of activities that were available for the residences. All in all, the tour and interactions with the staff were very positive, and I highly recommend Ivy Park at Fullerton.

They were all very attentive, responded very quickly to questions and made the move in process quite easy. I would recommend for AL or memory care. They don't have IL, so its not full of IL amenities.

Overall Ivy Park at Cathedral hill is a wonderful place. There's activities every day and the activity staff is fabulous. There's a film showing daily and a library with lots of books free for the reading. Outdoor concerts are held, many entertainers are returning favorites. There's front desk staff are very courteous, kind and professional. They know most of the residents by name and take time to converse and ally fears or provide information. The caregivers are excellent at their jobs and I feel my husband is safe in their care. The food is always healthy and delicious. There's two choices for each meal and a weekly menu is printed out for anyone to take so you know what will be served each day for each meal. There's a "bistro" on the first floor adjacent to the lobby where coffee, hot water for tea and ice water are available along with various snacks (energy bars, cookies, chips and the occasional bag of peanuts) and fresh fruit. My big perk: a parking garage! At my husband's old facility there was street parking so I would have to lug his food/supplies through the neighborhood and now I can even leave things in my car if I have errands to do later. The cost may be a bit high but it depends on the level of care each resident needs; there's an evaluation before you even move in so there's no unexpected price surprises. I feel the prices are competitive for San Francisco and I did investigate more than a few facilities. Also an email sent to the front office will be answered in a timely fashion and there are plenty of staff on hand if a question or problem arises. There's a shuttle bus and car service available for shopping/doctor appointments. The shuttle bus is used for "field trips"--TJ's, Safeway, Golden Gate Park, and last year we went to a Giants game! A podiatrist comes once a month. You have to sign up for that service. And also a beautician is on call for hair appointments.

I really impressed by the tour and the team member that conducted the tour I was able to a number of apartments: one empty , one being painted and upgraded prior to a new person moving in, as well as few residents were happy to show me their apartment and were extremely happy I met a number of residents (men and women) every on commented about how good the meal were. I was happy to see the board with daily activities as well the number of available areas for family members to interact with residents We toured the entire facility in depth

Staff are always willing to talk to family members and be helpful!

Polite and professional. The manager was knowledgeable, explained everything and answered all my questions.

Apartment is perfect for my mom's needs. Beautiful facility and the staff is great. I would absolutely recommend them to others!

It's 5 stars. Move in was great. The staff professional and friendly. Food is very good. Everyone is very friendly and always willing to help. The building is quite beautiful and clean.

I felt welcome the minute I entered the facility. [name removed] toured me around the beautiful grounds and apartments. She answered my numerous questions and helped me to feel comfortable about the upcoming changes in my family and need for additional care for my family member. The size of the facility is just right and I could tell all the staff cared about the needs of the residents.

We love it! It has been so amazing for [Name Removed]! It's so friendly and inviting. They treat family like they also live there. They are warm and friendly. They make it feel like a community. Honestly I'd live there. It's truly been such a blessing!

It was very clean, the people were wonderful. The patient will only be there two months for a respite care. They were very, very helpful in getting us all set up and doing everything they could to make his stay very comfortable.

Ivy park is beautiful, clean newly renovated about 4 yrs ago, and in a lovely setting with mature trees. The staff was very friendly, kind welcoming and helpful. They have a plethora of activities and various rooms to do different things. Great great place!!! For us we really wanted a small kitchen with stove, and a place that’s on some mature acreage with walking paths, which they do not have, but otherwise if those things aren’t important to you, we’d move there in a minute. ?? Highly recommend.

I was very pleased with the facility and personal that I interacted with. The personnel were warm and friendly. Our guide is extremely knowledgeable, helpful and informative. I felt very comfortable knowing that I was assisting my sister find the best care for herself moving forward.

Lovely facility, pretty pricy so we decided on a more mid size, lower cost home that is more centrally located to all interested parties and the Kaiser health care.

My mother is happy there, and the staff is attentive and caring. There are regular activities and live music which she loves. The ambience is calm and beautiful and she says the food is good.

The tour, conducted by its Executive Director, was very informative and enjoyable. We have requested, and granted, a follow-up short tour as we are very interested of becoming its residents once the unit that we are interested is available.

Loved the Villagio at Capriana in all areas: grounds, activities, cleanliness, friendly atmosphere, lots of light everywhere, saw a double occupancy room...beautifully decorated. Not sure about the cost because there is a starting point with additional cost added depending on the needs of the patient.

We recently moved my mother in to Santianna and it's been a real blessing. Everyone there is friendly and helpful. [names removed] worked with us a lot to get great room with a great view. The food is delicious. Special call outs to the maintenance guys, [name removed] and [name removed], for helping my mom so much with her TV and all the other little things.

Service far beyond anything I’ve experienced. Entire staff went out of their way to give a comfortable feeling. The building and grounds are top notch. Amenities are amazing.

We have found all the staff to be pleasant and friendly. My mother in law is well taken care of and all her needs are met. Very, very satisfied.