Northstar Senior Living

Very nice!! Clean, very attentive staff, full schedule of events Good choice very happy!! Glad we have mom here. Meal variety could improve …only negative… although they accommodate when asked!! Good med techs also! [name removed] is the best!!!

Compassion. After a few weeks, my mom was having difficulty in the transition. They talked with me while I was visiting to get a perspective on how to respond. They wanted to help make her transition a little easier for her, it really helped. I may not have found Palm Vista without a Place for Mom.

I would overall recommend the community. My main frustration is that the ownership tried to drastically increase rates this year. The management at the facility worked with us to help minimize the increase in costs, otherwise, the proposed increases from the ownership group would have made staying at The Gardens of Modesto cost prohibitive.

The independent living units are relatively spacious and comfortable. Staff is exceptional at being helpful and responsive to needs.

The staff is good with the memory care residents. It appears that management gets rid of problem employees promptly. I do think that they need more variety both in the meals that they serve as well as the activities that are provided.

The place is great and staff are super helpful and nice but there could be a few more resident attendants. We picked this community because of the location, cost and the office staff.

All the staff seems to get along well. The residents seem secure and pretty content. Sometimes meals are awkward with them sitting at the table with nothing in front of them for 15 minutes, but that's not really consistent, I. Sometimes they're served a slab of ham or beef with just a plastic fork and no knife (COVID restrictions) and I think it should be cut up. My mom is very compliant, but she's not getting bathed enough. I talked to the nurse again today, so I'm hoping for better going forward. I really like that it's pretty much aroma free - they're not trying to hide anything.

I would recommend the community overall. It is a nice facility that has a good staff.

They were very good about taking out all the decorative things so we could bring Mom's sewing machine. The shower was tough for Mom. We said she needed help showering but didn't get it. The hand held shower was too far away from the built in bench.

It was smaller and same staff for each resident. I would recommend it to a friend. There isn't much turnover on caregivers and the Director has been there since the beginning, for 23 years.

Very caring staff mgt does everything in their power to make life good for daily living. Excellent food, great transportation, activities offer something for everyone. One department lacks good leadership.

My dad has been here for over two years. Most of the staff are drawn to this type of work and really care about the residents. If there are any issues, I bring them to the management and they are addressed and remedied.

All of the staff members that we came in contact with at Pacifica Senior Living Woodmont were pleasant and accommodating. The only complaints we had was the quality of the food, housekeeping was very poor and the community is showing its age but they were in process of updating the apartments while we were there. The move in process was smooth and the staff did all they could do to keep my loved one, but she was determined to return home. We only did respite stays. Overall, I would recommend Pacifica Senior Living Woodmont to others. They are trying to make the community nicer overall.

The apartment was not ready on move in day which made move in quite chaotic. The maintenance did try and remedy the problems within the next couple of days. I was unhappy with being charged for a place that was not ready. My mom finds most of the staff very friendly. My mom finds most of the meals very tasteful. I like the fact the staff encourages sitting with new friends. My mom is slowly trying activities so I can't speak to that. We misunderstood how many meals were included with the initial tour. Breakfast except for Sunday is not as substantial as we expected.

What we like the most about the Summerfield of Encinitas Memory Care is that they staff make sure that our loved one is at every meals. All of the outings they have for the residents are expectational. The community grounds/hallways are always kept clean.

We picked this community, because of the catholic focus and Spanish speaking community. My mom would say it's a friendly and kind atmosphere.

My sister in law was the one who toured Heritage Woods, but she said that she found it to be "shabby, run down, and depressing" She thought that the residents were much more deteriorated than our father was, so it was not going to be a good fit. The staff were all great, it was just the facility itself that was not.

My only negatives would be with finding caregivers among the facility. I frequently had to go searching for them when needed. It seemed there weren't enough of them around in her area to give mom the care I expected when going there. When I could find someone, they were good. No comment on activities since my mom didn't participate, her choice.

The facility and help were very supportive, knowledgeable and helpful. [name removed] was amazing, receptionist and supportive nursing staff were attentive to Mom. I do think that the food menu could've offered more options for the residents to pick from. This was the first place that was referred to us from A Place for Mom and we would definitely recommend them to others!

My loved one was there for a week. I think the tour, showed me everything I needed to know. My guide was informative and answered my questions. As for the cost, it was comparable with other facilities I looked at.