Navion Senior Solutions

I admitted my mom in early [date removed] to Walnut Ridge Assisted Living. It became evident after her admission that she needed to be in Memory Care. She has been in Memory Care for almost 2 months now and she is doing well. The staff is very supportive and responsive to me during the time I have been unable to visit her in person. Mom lived in the mountains prior to her admission and I worried constantly about her safety as her wandering and confusion got worse. Now she is safe and happy, taking her medications properly and her personal/medical needs are being monitored. The staff is very attentive and mom is doing well. Re: food-mom says it's great.

The Reserve is a smaller community, so if you want to be have that neighborly connection this is the place, but if you want a big room with a lot of things this would not be the community for you.

Everyone that we have spoken with over the phone has just been excellent. During this time with covid their communication with regarding our loved one has just been top notch.

The nursing staff is really good, the staff is compassionate and really seem to care. I would definitely recommend this community to others

We chose this community because this is a place that he can be from now on. If he were to need more care, he could stay right where he is at. He absolutely loves it here and we love it too. They love our dad and treat him like family here. The room he has got is awesome, he had a bedroom with a walk in closet. He also has an open sitting room with a kitchenette and dining area and a private bathroom with a level walk in shower. It is very handicap accessible. We cannot think of any of place we would rather have our dad and would highly recommend it. The people who are here truly love their jobs and you can tell by how they treat their residents.

The staff is very helpful, caring, and nice. The communication of the staff is amazing, I receive an email or call if there are any changes. They have taken care of my loved one and it has been a very good place. My loved one said it's bright and a happy place. She likes the food in this community also. I would definitely recommend this community to others.

Chandler Place has a pretty good value, and it is independent living so the care services are minimal, but for what they do provide the services are good. They have a baking club and all types of games to play. The rooms are really nice, I have been in both a one bedroom and two bedroom, and they is plenty of room. The food is really good, and the chef is great and personable.

Highlands Place community is very cheerful and the rooms are not to big they are just right. The staff is very friendly and it just felt like it would be a good place for our loved one. We would recommend this community to a family or friend.

Our loved one moved in right when the virus started so we have not been able to visit in awhile. When we were able to visit the community it was very clean. They have the best activities director, even though the activities are limited. The activities director evaluates each resident and finds out what they are interested in and gets to know each and every one of them. Even with the virus they still have little parties and activities for them awhile social distancing, so they can be entertained and engaged.

Great location – easy to go places Good food – favorite meal is breakfast It gets me up on a good start to the day. There are good people here! Good attitudes. I made good friends.

I chose this community because it was small and intimate. They respond immediately if there is an issue or I call them, very attentive to my loved one. Room sizes are average, I would love for them to include cable TV for my loved one. She loves breakfast and enjoys it every day. I would definitely recommend the community.

Love the sense of family and community that they have. Good care of loved one.

Pleasant staff. Most have been here for years. Always clean. Activities Coordinator and marketing always have fun things for people to do. Beautiful front porch. Would recommend for my own family.

I like the care that I get here. I like bingo games here. I like the way our Activity Director [name removed] goes out of her way to please the residents here. The food is really good.

I love the medication technicians they are very food to me. I also live in a private apartment that I love very much. I love my friends here too! And I love bingo here!

My husand is at this community and I couldn't be more pleased with his care and everyone that helps and assists him.

Nice facility- lots of activities. Caring staff. I would recommend.

The entire Carolina Reserve team has been accommodating as they possibly could be during these trying covid times and we are greatly appreciate. [Name removed] has especially gone above and beyond. The entire community displays a sense of caring and compassion and we feel that our loved one is safe and well cared for here.

I would recommend this community. The caring staff had a very personal touch for my loved one. It made his experience very good. He didn't think he needed a setting like that. In the end he didn't want to leave. My loved one enjoyed the food, the cook asked what type of food my loved one liked to make sure he had choices.

We have a family friend, senior gentleman, living there for over a year. He has been very content and has often said he wished he had moved in earlier. They have been very careful to avoid COVID19 through careful screening and by having their own full time staff, rather than contract workers that visit various facilities.