Navion Senior Solutions

nice facility, wonderful staff

They are the most sweetest staff you will ever meet I mean I could call anytime or day and they handle anything super efficient they jump on a problem right away I can't say one thing wrong you could talk to them about anything best choice I could have made. Food is ok they make weird dishes sometimes people old they want plain food and they run out of stuff a lot coffee milk bread but it was I think cause there cooks kept quitting they had a guy [name removed] who was awesome but before him yuck and then he left so it will work itself out

They are very patient. They seem to have a good grasp of my mom's capabilities and shortfalls at this time in her life. It has been a good place for my mom.

The staff are very personable. They know their clients and build relationships with them. Stable and competent. Staff is accessible. I have been very pleased with their willingness to engage with me as we have made the transition with mom. The scale is not overwhelming. Some facilities I have evaluate have huge common spaces and it creates a burden on clients who want to walk but are not highly mobile. I believe they have a perfect blend of space that allows limited mobility clients to get exercise during their daily routines. The layout is really good. It has a very residential design and appearance. It's a great place. Very happy with the facility, staff and care. I go to sleep every night at peace knowing my mom is well cared for.

Navion staff are 100% loving, attentive and respectful of residents and their families. I am very happy with Navion Assisted Living Senior Services. The cost is high, but the quality of care is superior. I would recommend Navion in New Bern to anyone.

Lots of activity etc! Overall I would say it is a good choice. Cleanliness of his room is a 3! The facility itself is a 5! He is now in memory care! They do an excellent job!

Very caring staff. Met our needs of mom staying south while her family lived north. Mom REFUSED to come back to NY because of the winters. We would visit once a month and she was a very happy camper living at The Legacy. She passed in late December.

We visited here for my mother who in the hospital and had a great experience with the team. We really like the location and how close it is to town and all of her Doctors are very close by. We put a deposit down and plan on moving here when mom is released.

The staff are very friendly, helpful and caring! The truly seem to have the residents best interest at heart.

You can feel comforted to allow your loved one to be placed within this facility. The care and concern of the staff is evident when you tour at this assisted living. Not only do they tell of all that they do for your loved ones, they allow you to talk to residents! On more than one occasion, they went above and beyond what you would expect from a facility taking care of your loved one! From the maintenance and cleaning services to the lunch staff and nurses and nurses aides to top management, your loved ones become special to them all!

Staff is friendly and professional.

There was a much welcomed management change several months ago, and things have noticeably improved. The common areas have been painted, new carpet and vinyl were installed, and I understand that new furniture has been ordered for these areas. A number of employees were replaced, and the staff seems so much happier and more responsive. It lifts the mood of the whole place. According to my mother, the food has improved. I eat with her occasionally, and I find it to be quite good. The activities director has been there for years, and does a great job keeping the schedule of activities full. We all love her. The new maintenance manager is proactive, not reactive. The place looks and smells clean, although I've never experienced the undesirable odors there that seem to be common in other facilities I've visited. The management staff is hands on, and I've been impressed with their knowledge of my Mom's activities and peculiarities. We occasionally have a glitch with her laundry, when it's done, and its condition when it's returned. Occasionally, we can't reach anyone by phone after hours, when Mom doesn't answer her phone. Now and then, something doesn't go as planned, but nothing is perfect. Overall, my sister and I are pleased with the Legacy experience, and I have to admit that it's probably a good value for the money. We feel that our mother is comfortable, safe, and getting the attention that she deserves.

My mom is very well cared for at Preston House. The staff go above and beyond for not only the residents but the families too. They treat the residents with dignity and respect and honor their choices.

Northlake House will give a tour if you just show up. The activity director, [name removed] , is terrific. She has manicure days, bingo, balloon play. She takes them apple picking, to farms with petting, a dance, and even takes small groups to the beach. They had dinners for resident families on holidays. The regular caregivers are interacting with residents all the time. Lots of hugs and encouragement. It is not perfect, but it is very good. Administrators are receptive.

We love literally everything about the Colonial Gardens community! This place has been a huge answered prayer! Couldn't ask for a place to love and care for my mom like they do!!! They truly love her!!!

My mother passed away. She was there around 3 months. The staff (every level) was so friendly and helpful and compassionate. Highly recommend Ashley Square! (It was Ashely Place when she was there.)

I couldn't be more pleased with the care my mother receives at Northstar Square. The CNA's are loving, caring and capable and always go the extra mile to meet her needs. The LPN on staff is also more than willing to do whatever it takes to care for Mother. We have a wonderful activities director who brightens the lives of all the residents. The lady in charge of food services provides delicious food, along with a loving and cheerful attitude. All the staff goes above and beyond to provide a nourishing environment for every resident. We truly feel like family here! I would highly recommended Northstar Square to anyone looking for a home for their loved one.

I would recommend them and I know several of her friends were impressed with them as well

The facility has been great at making residents feel at home and the residents are very friendly! The main complaint I hear is about the food. Some meals are too salty which is a concern for those residents that have to watch their salt intake.

My dad loves it here! This is his feedback: "The Ridge is amazing. The facility is beautiful sitting on 12 acres. It is quite peaceful, just so enjoyable sitting on the front porch in rocking chairs. The staff is gold star. From the executive director down to the housekeepers, maintenance, dining room staff, and activities director you will feel at home. But the one thing that makes the Ridge special are the residents. Residents truly love living here. They are caring loving beautiful people. You see it the minute you set foot at the Ridge." US Air Force retired He loves having other veterans to hang out with and all the ways they are celebrated. He's been named an ambassador there so he participates in most tours.