Milestone Retirement Communities

My primary motivation for writing this is the bad reviews I've read on this site. I placed my mother there about 2 years ago. First none of these type of facilities are perfect, but I feel they do a good job and I would give them a B. The food is good (I've eaten there many times) and tenants and their guests all order from a menu. They will serve you in the dinning room or a private family dinning room. Guests are $10 each. [Name removed] (the chief) is open to new recipes and once a month the staff has a dinning meeting with the tenants to find out what types of meals they would like to have. There are numerous events on site and excursions to many locations for those that want to go. I've have found the staff to be responsive, courteous and professional at all times. The nursing staff is usually one step ahead of me. I demand good service and am willing to pay for it. Try and find something better.

toured. liked the facility. seemed bigger, newer than [facility removed]. need to put down 500 waiting list fee.

The place was very clean and the people were very friendly. It is on my list as one of my top choices.

I toured at Arbor Rose, and I loved that they seemed to have an amazing amount of things to do there. They had a ton of activities for the residents, and very impressive buffet style meals. I liked that they had both senior living and adult day care, but they did not offer furnished rooms.

Very nice facility

It was a very nice tour of Caley Ridge Assisted Living community. The person who gave the tour was very informative. We chose another community that was close to our family members.

My mom is adapting to the community and she has calmed down. We see it is the best place for her. The people working her are nice but there are some small things they need to work on. My mom has made some friends. She is eating good meals and doing wonderful in comparison to before the community.

I had recently taken a tour of this community for my sister and I have no complaints of how things are going for her. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. I thought they did a great job with the presentation and even offered us a meal during our visit. I liked that the residents seemed engaged in different activities and just enjoying themselves. It was just not the right fit for her in the end decision .

I have not been able to go visit my sister in law for a few weeks but from what I understand she is doing really well here. She suffers from dementia but I'm sure she is participating in the appropriate activities for her. I have not heard anything different so I am under the impression she is eating well and liking the food. Any dealings I have had with the staff I have found them to be helpful and kind so I would hope that if they had come across any issues with her I would have been contacted.

I have no complaints of how things had went during my tour of this place. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. i liked the open floor plan as well as many of the amenities they had for the residents. It was just no the right location in the end decision.

I don't even see how things have gone terribly wrong here. My sister saw the house doctor he put her on medication that had not been approved by the family and now has made my sister worse. From my perspective, the facility is severely understaffed. But on the opposite side when I am there the aides are sitting down not doing anything. The housekeeping was doing a good job keeping my sister's room clean but now I am seeing that decline there was a smell or urine the other day when I was there. The food, in the beginning, was horrible but they changed department heads and things have improved as far as that department goes. Communication with anyone in the administration is very frustrating and not open or receptive. The situation has caused me great stress and anxiety .

All the staff is kind, helpful and compassionate. Ice cream social was enjoyed by all so far as I could see. Food could be better as I understand and I believe WIFI should be always available to visitors as well as residents post living had it to all.

Greatly appreciate the friendly staff. Even when things may not be going well, they always try to be helpful.

Most of the time I find upon daily visitors that things are mostly on the positive side. Today, however, something slipped and my husband was not cleaned up - & left in his room (alone) while program was going on.

My mother in law is still adjusting to being here. She is starting to make friends and she started doing some of the activities so we are hopeful that will help her. The food I am sure is good to some extent she likes it one day and the next day doesn't. The staff is very friendly and helpful very accommodating. The community we have found clean

Before my husband had taken a serious fall we had picked this location for the adult day care services however after him taking a fall and seeing this community we just decided to go to this one. The staff is friendly and does everything they can to meet the needs of the patients. However, one thing that I do not care for is that they rotate the caregivers so you never know who you are going to get and you don't really get a chance to know them. With that being said they are helpful with us working with outside hospice coming in. My husband doesn't seem to be liking the food any way they prepare it but they keep trying.

I am thrilled and grateful that my mother has a safe residence where she receives care and meals.

My mother in law is doing well since her move to this community. So far everything is working out pretty well. The staff is good, and they have been great to work with. The community looks great. They provide nice meals, and good activities for the residents. This is a lovely community I would recommend it.

I have no complaints about the stay that my loved one has had at this community so far. The staff have been kind to her and I am comfortable with the quality of care they are providing her. The meals are great and she often enjoys participating in the activity program they have available throughout the week.

I had a wonderful tour of this community. Everything went very well. The community was very nice, and well maintained from what I saw. The staff I met was kind, and friendly. My questions were answered. It was a good experience, but I did find other community that suited our budget better.