Milestone Retirement Communities

When I first contacted A Place for Mom I received a different room cost than what it actually starts at. The regional director was great, but after my mom was moved in, the costs I was told for her care changed by $XXX [amount removed] a month. Increased Hard to reach the facility after 5pm and the mailbox was always full. Not sure if that has been fixed.

There has been a recent fairly high turnover in staff, but all newcomers are very friendly and caring. Would absolutely recommend them, depending on budget and level of care needed.

The staff members really are warm and we appreciate how much they engage with the residents. The staff that work closely with our loved one are great and they have really developed a strong comradery with the residents. At times it does seem like the administration hides behind closed doors and we do think they could improve on their communication and have a little better follow through .

Based on our experience so far we would recommend Bishop Place to other families but they could improve on the meals - our friend gets them delivered and usually it comes cold and not always on time;

The food is average. The cookies are amazing. The noon meal/dinner is the best. My parents love the staff, and they are very caring/nice, which is a plus. My parents are enjoying the activites. The value for the money is standard, although it's expensive. We picked this community because, it's close to familiy, and to stay within a community that was familiar to them. I would recommend to other families.

A nice facility, staff generally friendly and receptive to questions. Our Dad didn't partake in any of the activities, but at least for the assisted living section it looked like reasonable options.

They provide pretty good service, but they're not perfect. And they don't always respond well when I come to them with concerns.

I moved in about 2 1/2 years ago. The staff have been very attentive to my needs. Several time I've needed medication and the transportation teams have been very good.

This community was really nice it just did not have the availability when I needed to secure a spot for my loved one.

We chose Flagstone because they had skilled nursing and that is what we needed and they had availability quickly. We are working with memory care, the director of nursing is very aware of everything happening with the residents and in tune with what is going on. I would recommend to others looking.

It's all been a positive experience for us so far. I see such a difference in my mom. The food I've tried has been really good. There are times she's not happy with it, but overall she likes it. The other residents are good for the most part. And our interactions with the staff have been excellent.

We went with Cascade Valley because it is a smaller facility, the staff were friendly, and it is close to where I live. The room sizes at the facility are fine. I would suggest that they improve their wifi network, when I have brought this up they said it is in process.

There were a few issues with keeping up with daily things like laundry, and showers. Their communication between staff members was not that good and there were not on the same page. Overall they tried to do their best but I would only recommend this community is staffing improved.

The cleanliness of the community is good, it is just an older facility. Our loved one says the food there is very good. One reason we chose this community was because they had a flat rate, instead of counting the amount of care hours and adding to the rate. We liked the value structure they have.

Only negative that rugs in the hallways were dirty; needed cleaning.

We had a virtual tour with this community. The tour was good and the staff was very nice and informative. we liked the community but we felt it was too small and that didnt fit our needs.

Good affordable option. No fitness center, but morning exercise class. Basic cable included, but no internet.

Bishop Place is a caring community . The staff are very helpful when we visit. The communication is very good and they keep me posted on what is going on. The food is good. We chose this community because we were most familiar with it. I would recommend this community to other families.

In general, it's really nice and clean. I feel that it is important to really be an advocate for your loved in assisted living and part of the care team . I am more involved than I expected to be in my father's care. I would like to see them be a little more proactive in the details but It's awesome care. Every time I have eaten there the food has been awesome, and the staff are really nice. I chose this community because of location and proximity to me so I could be there in the same town to support my dad. There is a lot if continuity with the staff. They know me and they are always accommodating.

My mother is living in the memory care unit. Love, love, love the people that work there. All of them. No complaints at all. I do however notice that, in my opinion, they don't care for the outside as well in the back portion as well as they do in the front where people come to see it as a first impression. Their Atrium is the same, no one cares for it. other than that, the place is clean and always smells fine. I have been in other places where it didn't smell very good. Clean is very important to me. Nice and clean.