Milestone Retirement Communities

We were looking for respite for my 97 year old mother and visited several because deciding on here. One reason I liked it was because it is a smaller facility with maybe 70 people. The staff was all so friendly and helpful. We put my mom in here for a 3 week respite hoping if she liked it we would keep her here. She at first was reluctant about staying but after the 2nd week she really adjusted and really is doing well here. Her whole disposition has changed and she is so happy and content and loves all the staff and other residents. She is a smoker and has to go outside to smoke but they gave her a necklace that has a button she can push if she has trouble going out or coming back in. She complained at home being sick often and does not complain about that at all. She has gone out on many outings to lunch or shopping on their bus. Don't think we could have picked a better place. All the staff are super friendly and I can call any time to see how things are going.

The Mansion at Waterford was one of several places suggested for me by A place for Mom, for my wife. I first steered away from consideration thinking that it's location on the edge of Nichols Hills and next to the Waterford Hotel put it out of reach of my working class budget. When my sister had to go into assisted living, however, I looked again as it was close to her familiar surroundings. I am glad I did. She is now living there and very happy. It is reasonable in price after all, gives excellent value for the money and has a very friendly and helpful staff. More important it has the atmosphere of quality apartment or hotel in decor and facilities and none of the smell and sadness one often associates with nursing homes. Since I still have a wife to take care of, it is comforting to know my sister is being well taken care of and is enjoying her new friends.

The Marketing staff was very helpful and responsive to my needs. The Memory Care staff are kind and attentive and work at getting to know my mother quickly.

Willowood is a great place. From the moment we walked in we felt the warmth and comfort of home. The staff from the director to the maintenance man to the nurses aides to the cleaning lady went above and beyond to introduce themselves to us as we made a tour of the facility. On the same day we toured 2 more sites and it was unanimous that mom would be moving to Willowood. She has been there for a short time and has adjusted very well. They paired mom with another lady for meals and it turned out to be a great mix. Both just laugh and talk to each other have a great time over their meals. The staff has been wonderful to mom and made her feel at home and in some cases like their grandma giving and receiving a hug and kiss from them. I can't speak highly enough for the staff. The Wellness Director goes far beyond to make sure medicines are distributed as need and is always on top of everything. Love this Place!

This is a nice facility and the staff is professional and very accommodating. It has a warm, cozy atmosphere, and from what I can tell it is very clean. The residents are very close and they treat each other like family.

Things seem to be going well at The Mansion at Waterford. She had a little adjustment time, but she seems to be settled in now and she is participating in activities and getting used to things there.

This is a very beautiful facility. The grounds are nice and well maintained also. The staff here seems to be friendly and professional at the same time. Overall, it seems to be a great place for the residents.

McLoughlin place not only gives my 95 y.o. mother with a sense of security but also gives our family the security that our mother's needs are being attended to. My mother cannot participate in a lot of activities but most of the residents seem happy to participate. The staff is great and they listen to us.

The Meadows Senior Living is a very nice place with very nice and helpful administration and staff. The food is very good also. They have been very accommodating. My sister is staying there and is doing very well.

We are only 2 weeks in, so I don't have too much to go on, but so far, so good. We have had some wrinkles we've had to work on but the staff has been cooperative with that. I'm sure there's always a few things to sort out at the beginning. At this, we are happy.

So far I really don't have any concerns. The weekend and night staff have had an issue or two. It's clean, and the food is what I would call pretty good, it's a whole lot better than I thought it would be. They have a beauty shop there, that she really enjoys. I like that it never smells.

Everything has been great! The staff are all very friendly and it's a very clean place - with no smell! The care they provide is great! Of course, they get busy, but they get to my loved one quickly. They've called and checked on her if needed. The activities are good and appropriate for the residents. However, one thing I would like to see would be for them to offer some sort of church service. Perhaps having local pastors on rotation to come in and do service. It's important to some of the residents, especially when they are going through difficult times. The price of Caley Ridge is fair, compared to some of the others. Senior Care is expensive as it is, but this place was actually a little bit cheaper than some of the others. One thing we do like is that they take medicaid once the finances run out. My loved one has a nice sized room, and when her Medicaid kicks in, she doesn't have to change rooms or have a roommate. There's no segregation and the other residents don't have to know. Overall, we are very pleased! The staff are wonderful to myself as well as my loved one! The residents are friendly and welcoming! They have a new chef, and the food is getting even better! I can go to bed and not worry about my loved one anymore, which is great!

It's been a really good experience so far. The facility is really nice and it's always in top shape. The staff are always very friendly. If the resident's aren't feeling well, they are very accomodating and helpful. My loved one always loved BINGO, and they play it a couple times a week. They also have crafts, movie nights, and family nights. For all of the ammeneties and activities, it's a very fair price. She's in a good place.

Very helpful, courteous, and straightforward. The staff is responsive as needs arise. They did everything that they could to ease my Mom's transition to assisted living. Everything went according to plan. Plus, the location is great - nearby shopping and entertainment center. Especially impressed with their willingness to take Mom to medical appointments as needed. She says that she feels very safe there.

You really need to know your facility when it comes to whether or not they have a doctor in house or a nurse who is an RN. They can't guage the liability of your loved ones actions without a doctor on staff. Be aware of who can solve certain issues. Dad is an attention seeker and this has caused a few issues. Whether you are rich or poor this is something everyone should know about when deciding where to go. There have been a couple of situations where when you walk in you can't sign in because they all help with meals and there is nobody at the front desk. They are very thorough, there is a packet for when they go to the doctor to be filled out by the doctor. The staff is thoughtful and wonderful and they treat him really well. The reason we chose the meadows it's close to his primary doctor and his friends so they could visit.

My Mother at age 93 didn't want to move until a recent illness made it impossible to stay at home. We selected McLoughin Place and she loved it, her one bedroom apt and the food. But, more important we were impressed by the staff, the services and the range of care available. As a son what I wanted for my Mother was a better life. What I wanted for me was a sense of security knowing my Mother was safe, comfortable and secure.

My Dad really likes it there.

I would give marketing a 4. I would give the finance/mgt a 1. We felt our parent was treated well and we could easily get a hold of the caretaker if needed. Our parent seemed to enjoy the food, but I never tried it. We had a lot of difficulty when our parent passed with the finance dept and mgt. they were very difficult to get a hold me of - did not return emails or phone messages left. They tried really hard to keep the advance payment we made blaming it on the way we gave final notice- our parent died while at the facility. It was very stressful. After 3-4 months they finally sent a check. So, even though I liked the care we received, I'm not sure I trust management.

He's not been able to get on a regular laundry day schedule, but we can request his laundry be done. He thinks the food is good. A couple of times he has called me to get help when he didn't get a response to his call bell, I called the desk to get help for him. He has gone to some activities with music and games. I don't know if the staff offer to assist him with showers, but we have hired extra help to come in to do that. Someone cleans his room weekly, and occasionally someone will come to take out the trash on another day. He seems content there for the situation he's in. Please keep my feedback anonymous. Thank you.

We had her in the memory care as suggested by skilled nursing. However, she is only at the beginning stages. The staff recognized this and we just moved her to assisted living. She is happier.