Metta Senior Living

My dad was there 4 weeks. I was very transparent regarding the status of my dad before signing the contract and they said they could handle his care. After signing, I visited weekly and asked how things were going. They never said things were an issue. They sent my dad to the hospital for a non urgent issue. I told them his nurse could come fix it at the facility but they sent him anyway. After the ambulance picked up my dad they called me and told me he Could not return and could not care for him. Zero notice. They made my dad, someone with dementia, homeless. Caused him unnecessary medical expenses just because the owner didn’t want him there. This place and the 4 other facilities the owner runs should be shut down. If they did this to my dad, how many others have they done this to? I do not recommend this facility unless you want your life turned upside down and expenses piled up that didn’t have to occur. All they had to do was give us our right to a 30 day notice. Horrible!

The American flag out front hasn't been fixed in months... all the stripes on the flag are going in their own directions. I asked them about it, and they said the flag pole pulley was broken. MORE THAN 3 MONTHS to fix this problem and they haven't.

It is very sad that this place is all about money and not about care. I strongly urge you to look elsewhere for your loved ones care. They look very good on the surface, but in reality the care is substandard

I would tell other families looking to not move your loved ones here!!! They did not do their jobs properly or on time. We had a lousy experience at Kennesaw Place.

I had a friend that decided to move here with the help of [name removed]promises she would be in great hands . What a horrible mistake that was! She ended up living here for a year and some change before I was able to get her out. She became so depressed and crying every time I would leave. This place sucked the life outta her. She literally became bedridden while she was here. Each time I visited I never saw the same caretaker. I wouldn't leave my dog here! There is a Happy ending... I moved my friend out in [date removed]and she has her joy back she's smiling now and she is well taken care of. What a difference I she in her! I wouldn't recommend this place for no one you care for!

I would never recommend Avery place to any family. They need to hire more educated caretakers for the common room provide for the residents That. need to be turned in their beds. There are no available assistants to leave the common room to go to the rooms that are bedridden to turn that resident. I found that the meals that were sparse in amount

There is high staff turnover and lack of compassion Staff has their favorites and the rest of residents are out of luck I know COVID has taken its toll on employees, but the residents care is their responsibility

My mother was a resident here for a short time in 2016. I reviewed several places in the local area. I liked the looks of the place and visited a few times at off hours before deciding. My Mom was moved into the Memory Care side. She has Alzheimer's. She was very active and distressed about being in a new place. She kept going to all the doors trying to leave. They placed an arm band on her to alarm them when she was close to doors. She was always walking around and setting the alarms. About 10 days into her stay she held a door long enough that it opened. The alarms sounded and the staff disregarded the alarm. She was found in the middle of Treble Gap Road by a worker on break. The staff in the "locked" memory care side had no idea that she was missing. We were notified after the fact that she got out but the details were not presented. After talking to several staff members I learned the truth. Some of the caregivers would "Play" ball with residents. It was supposed to be a gentle game bouncing a beach ball around. The staffers were seen beaming the beach balls at residents heads. Doors of vacant rooms were left unlocked with extra furniture which was a hazard. Residents were left unattended in the garden sitting in the sun getting sunburned. Pretty setting and nice space but horrible care. The space is too large for the staff to keep eyes on everyone. My mom was moved after less than two weeks. A memory care center is supposed to keep a loved one safe...not let them escape!

I would advise to run the other way. We took my loved one there because she was starting to forget her meds and it was convenient and close for us. Our loved one was there for a month and she was at the end of the hall. There was a door at the end of the hall that lead to the courtyard and she was scared that someone would come in and hurt her. She did not want to stay in the room because she thought someone was going to get her. We had to come there because they called us and stated that she was having a psychotic breakdown and that she had to leave. We asked if she could move to memory care and they still stated that they could not keep her. Even though they made her leave they still required a 30 day notice from us and billed us for excess months when she was gone and they required the move.

Management needs to come down from the ivory tower and get a good look at what isn't going on. Residents rooms are dirty, carpets need cleaned, trash needs emptying, beds need changed and laundry baskets are overflowing. The menu is the same week after week and the residents struggle to identify what is on their plates, let alone choke it down. Most of the staff could care less about the residents or their needs. They are there just to do the least they can to collect a paycheck on the afternoon shift. The activities director and the day shift seem to genuinely care about the residents, their needs and overall happiness, but that isn't enough.