Metta Senior Living

Some improvements with Lanier Place could be better activities external to the facility. Also the cleaning seems to be suffering lately .

I toured this community and it was nice. The staff was very nice and personable. It's a smaller community compared to others that I toured. It wasn't the best fit for our loved one, but was still nice.

Going through this with my loved one with dementia and getting her placed was absolutely the most traumatic experience I've gone through. Ashley, the admissions person who helped me get her placed at Lanier Place was great, and I felt like she was there for me. But once my loved one moved in, she was gone. I tried to contact her and got no response whatsoever. They have a high turnover of people. So every single one of the people who attracted me to this particular place are no longer there. I did not like the person who was in charge, but he's gone. I have not met the new person. I don't know if anybody who works there has ever been through this with their family, but I don't feel like they were very compassionate with how overwhelming it is having a loved one with dementia, and how difficult the process is to get someone placed and cared for with very little financial resources. It's just completely overwhelming. The things that are important to us as family members to know, I don't hear from them about. But when it came time for their year-end survey, I can't tell you how many calls I got from them asking me to fill out their form. They basically harassed me to answer the survey. I will say the nurses who work there are really nice and really great. They're very attentive and helpful. But the administration is not.

Keep a close eye on your loved one. The bathroom is never cleaned, her room. She was not given a shower for over a month. They put the residents in front of the tv. I don't see any activities happening for these residents. They say they do but I have yet to see them during all my regular visits. The follow through on what they say they will do is the issue. I do not know if the doctor has seen her yet. She needs to be seen by the doctor and I have yet to find out if anyone has seen my loved one. I have been billed for medications that my loved one is not being given. This has not been worked out.

This community seemed really friendly but it was more expensive and they added on for any service that was needed. It just would have been to high for the budget that we were looking for. The tour guide did not know much about the prices and a lot of information which did not sit right with us.

We did a tour with this community and it was very nice. The tour was good and the staff was very friendly and helpful. They answered all of our questions and gave us lots of information to consider.

Our family was able to do an in person tour, and the experience was okay because there were still covid restrictions so we were not really able to get a lot of information.

Sometimes the food that they serve is really good, and sometimes it is served cold. The facility itself looks a little run down, and they did allow us to go into the community to move our loved one in, and we were a little disappointed with his room.

If your loved one is truly independent and needs assisted living this might be a good place, if your loved one needs any memory care I would look elsewhere.

This place is due for an update, everyone was freindly I just didn’t have the warm fuzzy with them.

Does the new Executive director know what she is doing? I asked for some information and it took me going up to Avery Place only to have to wait on her to make a call to ask someone else for the answer. Did she even make the effort weeks ago when I asked or just then when I was tired of waiting on her and showed up. Get it together. Other than that the staff is always helpful.

Friendly staff, excellent chefs and housekeepers/maintenance employees.

We really loved the staff here, and the care we saw in which they handled the residents.

I toured this community for my father, and his needs. My tour went well, everyone was very kind. The staff was informative, and answered my questions. The community looked nice, and well-kept. The experience was a good one, and my tour was nice.

I toured this community for my father and his needs. My tour went well, and everyone was nice and friendly. It was a nice experience. The community looked nice. It was a good experience, but it wasn't the community for my father and his needs.

We checked this place out. The two bedroom apartment seemed to be ok, and the large sun room near the apartment was very inviting. But the apartment was still too small, and by comparison, the apartment at Celebration Village is much larger and fits Dad's and Virginia's needs better.

My mother was at Regency for almost two years. I was very impressed at first. Everyone seemed so nice and kind, especially Donna. She was always very nice and helpful...as well as June. The director, Crystal, on the other hand, was nice at first but after my mother became very sick due to an infection, she became very defensive when I asked if my mother had the infection before she went to the hospital. Not only did my mother develop a very bad infection, which eventually spread to her bone, her toe developed wet grangrene and had to be removed. When my mom went to the hospital, her white blood cell count was very high, but Crystal said that the infection was acquired after she got to the hospital. My mom wasn't the easiest person to deal with all of the time, BUT she deserved the proper care. She was on medications that I was not aware, which I found strange. I was very pleased with the very first head nurse and director when my mother first got arrived to Regency. She was caring and pleasant to talk to. The facilities were always clean and the price was great compared to other assisted living facilities. Towards the end of my mother's stay, I noticed a decline. Unfortunately, after my mother left Regency to go to the hospital, she ended up passing about 6-8 weeks later. I thought having her at a facility like Regency would be much better than being at a nursing home, but I was wrong. If you decide to take your parents there, just make sure stay on top of them.

Needs updating. Little untidy. Doors are beat up and looks worn. But nice staff.

Decorating was a tiny bit dated, but currently getting permission to paint should make it look a little fresher. Staff sweet and small town private environment.

We moved to Avery Place thinking they were going to open the memory care unit. Evidently there is a fire inspection and they found some things they had to correct. I really like the director of the memory care but she isn't taking care of my mother at this point. Mother is in the assisted living part. The menu is disturbing. They have had the same thing for lunch and for dinner. The van transportation was late for taking my mom to a doctors appointment. They got her up and transported and all that and they reschedule the appointment because she was so late. This was the second time this has happened. There is some bad management going on. I really believe in the memory care director but mom is not under her care yet. I think there is potential but there are things that need taken care of.