Merrill Gardens

It really was pretty great. They were really welcoming. The only problem was with the toilet backing up, and I didn't think they cleaned it up very well, but it was just a one time thing and nothing has happened since, so it's better.

Overall our experience with Orchard Park has been very good. The staff that is there are all very nice and really helpful. I do think that I do think they could have more staff. The staff they have are all great, but they just don't seem to have enough. They could also stand to have better activities. Other than that everything has been great.

Mom hasn't been at Legacy at Bear Creek very long. In the time she has been here I would say they could definitely improve on the food. It doesn't even look. The snacks provided are not very healthy. I would like to see some fruit at least offered. The kitchen staff is very friendly friendly though. They deliver the food to moms room which I really appreciate.

They have been very inviting to the family. We have a large family and they have been warm to us. The dining room has been a very good experience, my mother enjoys it. The staff is pretty good at getting her involved. The place is tidy.

Sarah is very helpful and provides multiple resources.to help. The rooms are well structured for maximum use and views. The lunch was also very good.It was also a bit more structured than my mother was comfortable with.

They have a very friendly staff; there have been a few frustrating issues but they've been able to be resolved.

In general I think they do a good job at Village Place Retirement. It is a clean, nice looking facility, and I like that it is all on one level. The staff here is friendly, and they do a good job looking out for the people who live here. They provide a few different levels of assistance, and my loved one is in their assisted living wing. I will say that I was a little disappointed that each section doesn't have a designated caregiver, they usually have to cover two or three areas which makes me worry a bit.

I am pleased with the food mother's getting .Very clean, well kept building and grounds. She is getting more attention than I expected.

I think so far things have gone well for my loved one at Standiford Place. It is a nice looking, clean, well kept community, and the staff have been friendly and accommodating. It is primarily an independent living community, but they do have an on-site aide service you can hire, and they have been doing a good job seeing to my loved one's needs.

They have really great amenities and wonderful staff at Sunshine Villa. I have had a few small issues with their billing, but they have been able to get worked out ok. Overall it has been a very positive experience and I would recommend them.

The managers at Fig Garden are very friendly and a part of the community. The staff also is really very exceptional. The food is great as well. If there is anything where they might could improve it would be to have a little more staff on hand. The staff they have are all great, but they do seem to be stretched thin. They do a great job with what they have though and overall it has really been a great experience.

My mother lives here at the Orchard Park facility. I really liked the residents. They were very friendly and kind. They are welcoming. I think there has been some changes because things that need to be done aren't getting done. Overall, Orchard Park is a nice facility. For the money, I think it's a good value. My overall rating of this property is 4 stars. It is a pretty good facility. The staff has been pleasant.

We toured this community while looking into care options for a loved one. The Pines of Newmarket is a very nice looking community! The facility is well kept and clean, the staff are friendly, and it seems like they have a lot to offer the people who live here.

Okay

We toured this community while looking into care options for a loved one. The Pines of Newmarket seemed like a nice place overall, the staff were friendly and the facility was well kept. However, they did not offer the level of care that we were searching for for our loved one, so it was not an option for us.

Overall I think things have gone well with Village Place Retirement. It's a nice looking, well kept facility, and the staff have all been very friendly. My loved one is enjoying himself and settling in well, and I would definitely recommend the place to others looking into senior living. My one suggestion would be that they could definitely work on making the move-in process smoother. I don't feel like the billing or medication services were explained well to me at all, it was somewhat of an ordeal.

My stepmother is their and food has been really good. I have excellent communication with the staff. I havent had any problems and she is happy being their. It a really good place to stay.

We visited this community while looking into care options for a loved one. This seemed like a nice place overall! The staff were friendly, and it looks like they take good care of the people who live here. It was definitely somewhere we would have considered for our loved one!

More or less happy with Merrill Gardens, super clean, staff very friendly. They need to follow up with certain procedures such as assisting with bathing and objectives in general. The food is good and my mom seems happy. The facility is very clean and I would recommend them.

The staff at Orchard Park are all really nice, and always willing to do anything they can to help. I do feel that they could step up their game a little bit on some house cleaning things, and also on their response time when the buzzer is pushed for help. Overall though we are very pleased. It is a really good facility and I would recommend Orchard Park.