Meridian Senior Living

Staff is friendly and work with the residents. Food is good and plentiful along with snacks. I liked that they had a thanksgiving buffet a couple weeks ahead of the holiday, although seating was limited our 4 sons were able to have thanksgiving with their mother. They have plenty of activities for the residents. Take away is a lack of away the residents can call for assistance. There is an emergency pull cord in the bathroom should the resident need help

Love it here. Food is great and everyone is very friendly. Very friendly and helpful, but not pushy.

I am happy with Esplanade and I'm grateful you told me about it. The staff is very caring and will always help each other. The activities are good. Unfortunately my husband is not at this point into most. But he is new to the place His room is a good size and the whole facility is kept very clean. The food is good and you are given a choice between two meals. They care about eating healthy

Loved the sales process with [name removed]. She gave both [name removed]and I confidence in the community and responded very quickly to questions asked even after the lease was signed. This process requires compassion and she was very authentic. For the living situation, I sometimes am not sure who I need to talk to about what but the staff is always patient and kind in responding. I really like [name removed] caregiver, [name removed].

Some very friendly people, nice location. Clean and well maintained. Nice natural walking path around the building that seems safe for elderly. Excellent gym and chair program. Underwhelmed with the food.

Staff were caring and supportive to both Mom and myself. Room kept clean and laundry done weekly. Plenty of different activities to choose from. Food, not, sure. Mom said the fruit and vegetables were not as fresh as she was used to.

If the resident has difficulty managing their health care benefits and/or health care reimbursements, be prepared to have someone else in the family do it. Harbor Village staff will not assist with that. If the resident falls and can't get up, there is a device they can press for help...but it may take up to an hour or more, especially at night. Additionally, many staff members have limited English speaking skills.

QOC, Food and admin staff scored lower because I have tried for months to talk to the meridian about a diabetic diet for my father without being able to successfully schedule a single phone call. I have not had responses to my emails this week. I had 3 weeks off from work and still couldn't get a talk scheduled with them. I will be very busy when I get back to work and the ball will drop again. My father mentally cannot handle managing his own diet so needs assistance from kitchen and staff in having diabetic friendly meals.

Make sure if they know their loved one is going to be on Medicare / Medicaid they get all the information from SS before applying .

Glenwood assisted living has excellent caring staff who go above and beyond to care for my mother. We like the one on one care she receives.

I believe this assisted living facility is one to rate in the area of Effingham. It is a place to be assured that your family will be safe and taken care of.

The assisted living staff is very helpful and work with new residents to get them involved in activities. I would recommend the facility to others, however some residents do not seem to be happy with the management. We have not had any issues but a few residents are very vocal.

Gentry Park is always clean and the studio accommodation is quite comfortable. The care staff is very dedicated to providing good care and meeting my loved one's needs. They are also good about communicating with me when they have concerns about my loved one. The food is good and the kitchen staff is flexible about providing "any time meals" when my loved one misses a designated meal time.

The phone system has bot worked properly since I moved in almost 3 years ago. More variety in activities. I'm very pleased with the new activities director!! He's doing a great job

Although they were the best price I found, these places are way over priced. One thing that really bothered me is that once you pay for the month, there is not a refund if you leave before the end of the month. My dad died on [date removed], if the company were fair they would have given back some of the rent money. It's unfortunate that they take advantage of our seniors.

The staff is very responsive to the residence needs. They address all residence by name always with a cherry disposition. They know their residence for example, if someone doesn't go to the exercise class, they go looking for the resident.

The staff is friendly and helpful but the nurses don't respond to call buttons quickly and their system of tracking meds isn't always accurate and up-to-date. Food is generally good but sometimes the options are too similar if the resident doesn't care for that cuisine (e.g., 2 Mexican dishes or 2 sandwich choices, etc.). They always have burgers available but sometimes things on the ala carte menu aren't available.

If you are wanting good food or good transport option this is NOT the place. knowing what I know now I would have chosen a different place. Great community, great staff but understaffed. Activities in house are abundant but not very creative. New owenership has prioritzed profit over care. Food is cafeteria style, not bad but nothing special. Huge benefit is washer dryers in each room, large resident population for varied social experience. I don't think the memory care is all that great. Definitely understaffed. Transport options are far too limited to tues-thurs for med appts only. I would place this as a second-tier option, not a luxury option. High price for what they provide.

I ate several meals at the Meridian and I enjoyed each one. I stayed for about a week and ate 3 meals a day.

A place for mom was very helpful with setting up appointments and directing us to the right facilities based on our needs. We met some fabulous people along the way and were able to make an informed best choice for my dad. He has been happily thriving in the facility for a month now. The staff are great and responsive to our needs. We love their Friday “Happy Hours” with live music because it’s the one thing that still seems to have an impact on dad… he loves it! Thank you and bless your staff and their tremendous work at A place for mom!