MBK Senior Living

The good: the cleanliness of the facility, the staff is friendly, the residents seem truly happy. The bad: [name removed], the director was not the most helpful/responsive.

Staff at Courtyard has been kind. I won't say it's been without challenges but it's to be expected. People with dementia are just as complex as those without. I find staff to is open to conversation and problem solving for the many changing needs that arise.

Generally very nice. Admin needs improvement. Very difficult to contact. Husband has been here {time frame removed]and insurance still does not have the required paperwork. Very frustrating.

Responsive and helpful. Flexible and accommodating. Yes, we would recommend this community to other families.

Overall, fantastic place! I would place my mom and would have kept her there if we could afford it. [price removed] a month has become way out of our league. Awesome place though.

I would recommend. They are rapidly attentive. My mother had vertigo, and five people were at her side within moments. Everyone is friendly, and the grounds are well kept. My parents are happy with the apartment, the staff, and the sense of community. They are already members of the welcoming committee. Their only grievance is the food.

Well, when we came for the initial tour, they talked about having happy hour every Wednesday night but it's actually like a little concert and they have to sit down. They don't really get to mingle so I think that more you know activities to make people social and comfortable would be better. The facility staff is all very nice and helpful.

overall the facility is attractive, a great size- not too big or small, care givers seem nice and food is pretty good, however, I do think the management is a bit flakey. my mom has only been there just over a month and they have already fired the lead nurse and have told me the opposite information from when she first moved in on several important issues. communication could be better overall and the facility seems to have less activities then most I have toured which is fine for our needs but I'm surprised they do not coordinate more and encourage participation, and send out menus and activity calendars weekly.

She is doing very well here and loves it. Very professional staff and kind. I think some of the food they need to look at but other wise great!

Newer building. Great WiFi, 40" TV and cable built-in, bright, open spaces, reminds me of a Holiday Inn Express. They do seem to have staffing trouble but are handling it well. Manager is an interim and is skilled but stressed. Activity staff is newish and very good.

The staff are great. Super friendly and kind. Just have been disappointed that the activities staff haven't done more to get a shy resident like my mom involved. Social health is important!

Our front desk is run by their qualified and professional lady. She is so very pleasant to all very gracious in all she does. She is truly love and admired.

It's a good community and I would pick it again for my mom. It is clean, well taken care of facility. The activities are well organized and the residents are always engaged when I am there. The staff interactions I have observed with my mom have always seemed genuine and kind. The one thing that I think could be better is there seems to be a bit of a disconnect from what the administrative teams thinks is going on and what is going on. I hope this is helpful!

I have been blessed by the hospice Vitas that cares for my mom. Based on the experience, I think I would recommend the community to others.

I think as far as improvement, more staff attending to the residence in the rooms and more staff in the dining room. The staff both administrative and working with my uncle we're always super friendly and there was always somebody at the front desk if we had a question

Great caring staff, but not adequate for my wifes needs. The night checks were dutifully performed with a polite knock and opening the door to verify everything was alright. After answering that everything was fine and the door closed again, my wife needed to get up to pee, which she couldn't do safely alone. She was helpless and the help wasn't coming back for a couple of hours. Luckily I was visiting there to help, but I was not a part of the care equation. I withdrew my wife from this facility to provide our best homecare I could provide, care that matched my wife's needs. I don't hold any fault againt the facility. It simply was not a good match..

I like that she has easy access to everything she could need and that there is someone keeping an eye on her in case she needs help.

I love living at Palisades! The people( staff included) are so friendly. The staff is also very helpful. They go above & beyond The downside is that the carpet is very poor quality.

It's a good location near hospital and other medical services.

Love that rent is all inclusive with food and transportation. Lots of activities and active people