Maplewood Senior Living

From the time I went on a tour of Maplewood at Orange until my loved one's discharge, the staff has been very obliging, courteous and knowledgeable. The communication from staff to family has been very good. They alerted us immediately to any medical changes or concerns and took the appropriate actions. The women sitting at the front desk are very friendly and courteous and always willing to take care of all of your needs or requests. There are many gorgeous outside patios, some with a waterfall and some with gardens. All are very relaxing. The most outstanding comment I can make is Maplewood at Orange's commitment to providing "customer satisfaction," it was greatly appreciated. I would definitely recommend Maplewood at Orange for anyone in need of this type of facility.

The reason we gave the value for cost a 4 out of 5, is because it is sooo expensive. However, they have great staff. The community is clean well lit and safe facilities. Responsive to her needs and particular situation. Good communication w the family

Although my mother has only been living at Maplewood for a short time, we could not be happier. She resides in the early memory care wing. The apartment is spacious, and well designed for the elderly. We have been so impressed with the staff. From the aids to the nurses to the housekeepers, all have been wonderful. They are cheerful and kind, and clearly enjoy their work. Every one has shown a calm competence , which is reflected in the demeanor of the residents who are interesting and engaged, and have been very welcoming to my mother. She is much happier since moving to Maplewood.

A great fit for mom with excellent staff, good food, nice rooms, and plenty of activities to keep her busy. She stays active with weekly outings, brain fit activities, arts & crafts, and plenty of social gatherings. She is well cared for and staff is attentive to all residents.

My loved one is currently a resident at Maplewood at Brewster. Communication with the family is not good. There is little, if any, first hand communication from the support staff who provide care to the residents. The housekeeping needs a lot of improvement! The resident rooms look neat and clean, but proper handling of soiled linens and clothes is an issue. The meal are good and healthy. It's nice that the residents can see their choices rather than simply being handed a menu. The move in process was good. Overall, I would recommend Maplewood at Brewster to others but certainly would like to see improvement with housekeeping.

My grandfather has been living at Maplewood for almost a year and our family has nothing but amazing things to say about the facility and the staff. Before moving in, he had lived in my home with my husband and 3 small kids and we did our best to keep him there as long as we could, but his dementia was getting worse and then we all had Covid. While he was recovering from Covid, I started looking for a memory care facility for him that would allow him the freedom to be outside, participate in activities or not if he didn’t want to, and just allow him to be his self. He had just turned 93 and was set in his ways and Maplewood was accommodative to that. The staff that you see are their staff. There are no agencies which was very important to us. And they know the residents and the families. They not only take care of the residents but are super supportive to the families and bend over backwards for them, and this starts when you walk in the front door and literally expands to all staff.

My mom lived here for a little over a year and the staff was so wonderful and caring. My brothers and I can’t thank Maplewood at Orange Enough for all they did for our mom and family. This was also the third family member we had move to Maplewood !

Everyone at facility is polite, respectful, helpful. Mom seems happy - enjoys meals, company and activities

We couldn't be happier that mom was able to move to her apartment. The talented staff is friendly, professional and attentive to every detail. The facilities are beautiful and made mom feel at home immediately. The care she receives has changed her (and our) life for the better. We couldn't be happier and will gladly recommend Mill Hill to anyone

My Mom was in another facility, and she was not completely happy there. Since moving to Maplewood, she has enjoyed the food, activities like getting her nails done, and entertainment. She has also made new friends with other residents. The staff is very attentive and kind.

10 out of 10 would recommend for the quality of care, the friendly staff, and outstanding food/activities! The facility is beautiful and well kept too!

From the moment you walk in, you are treated as family. The level of care and quality of service does not change during your time there. Can't say enough great things about the cleanliness, the food, and also the caring staff.

This facility is well run by a happy professional staff. Our tour guide was able to answer all of our questions and made us feel total at ease about our family member living there. I wish we could have stayed for dinner the smell from the kitchen where wonderful.

The team at Maplewood is the best. They are caring and attentive, focused on the clients needs and that of the family support group. They listen, they respond and act quickly, and are genuinely warm and welcoming. Im very happy that we found a place that Dad likes, the food is excellent, and the neighborhood feel keeps him engaged.

I find the staff and residents very friendly. I am quite happy.

I have had a terrific experience. Everyone is very friendly and kind. They all made me feel at home

The community was very clean and the staff very friendly I would highly recommend to anyone in need of assisted living. The building is brand new and the food is amazing. I would recommend taking a tour of the building

I consider my residence a 'suite' because it has everything- kitchen, closets, toilet, living room, ample space, comfortable feeling, seating for two in comfortable chairs, professional, courteous employees, wonderful variety of meals.

My experience here at Maplewood at Newton has been excellent and comforting. I am extremely happy with the CNAs assigned to me. I look forward to seeing them every day.