Maplewood Senior Living

Went to visit found staff attentive and polite. Facility was clean and comfortable!

Maplewood at Twinsburg is home to my grandmother and is my families extended home. Prior to COVID, we'd visit daily and join her for meals or activities just as if we were at her own home. COVID has limited our visitation, but the company has given us so many opportunities to connect with grandma (I-Pads on Facetime, a talking Robot, window visits and outdoor ventures as well). They have been proactive to ensure safely and have always keep in great communication with our family. Keep up the great care and service. The nursing staff is amazing.

"I want to spend the rest of my days in an AL that specializes in dementia", said no one ever!!  Obviously it is not the ideal situation for anyone, or the decision that any family wants to have to make, but I will tell you from first-hand experience, I know that having my mom move into Maplewood at Twinsburg in November of 2019 was the best thing I could have done for her, and for us! Mom was diagnosed with dementia about 4 years ago and we watched her short-term memory slowly start to fizzle.  She would repeat a question we had just answered, she would forget what day it was, she searched for words and was even having difficulties with driving safely and following the plot of a tv show.  Reading was her comfort, for she had been a children's librarian for most of her adult life, and watching her struggle to get through a book because she had to continue to read the same sentence over and over again, was literally heartbreaking!   My dad had become a hospice resident in a SNF, and passed away almost a year ago.  Once he passed away, my mom had a rapid decline in her cognition and was also starting to have issues with her back which resulted in hospital stays (5 to be exact) and 3 SNF stays, all within a 6-month period.  When mom was admitted for the last time, I knew that if I brought her back to her apartment after discharge, I would never be able to convince her that an AL setting was a good and appropriate for her.  I made arrangements to have mom transition to Maplewood at Twinsburg, and she was unsure about the decision, but after touring the building and finding out that she could have a cat (that alone sealed the deal), she was willing to give it a go.  Mind you, we went out and adopted a cat from the Summit County Humane Society a day after she moved in and that was the best thing we could have ever done, not only for mom, but for Sunny Boy, but that is a story for another time! I must tell you that we have our ups and downs with the understanding of why she is there, wanting to go "home", being upset with me because I am the "decision maker" and the fact that her entire life has changed, but the one thing that has remained is the care that my mom is receiving. From the moment I made contact with Maplewood, everyone, and I honestly mean everyone, was so helpful and knowledgeable and willing to take the time to answer questions, and to calm my nerves and to reassure the decision to transition mom to AL was the right decision.  From the initial evaluation ([name removed], your compassion and knowledge, your patience and kindness are of the utmost importance for that “first impression”) to the admission process ([name removed], you are amazing at what you do and the people skills that you possess are second to none and completely indispensable) and then to walking through those front doors and being greeted by the receptionists in such a familiar way that they make you feel welcomed and comfortable, I cannot say enough about all of them! The floor staff is outstanding, from nurses, to housekeepers, aides to dietary, there has always been someone available to me or to my mom whenever we have needed them to be.  They thoroughly enjoy their jobs and WANT to be there and that is apparent each and every day!  By the end of mom’s first day at Maplewood, everyone knew her name, had welcomed her and had gone out of their way to make sure she was having a successful transition.  To this day, they keep a close eye on her, as they do with all of the residents, and keep me informed of every little thing that I need to know! It is such a comfort and relief to know that my mom is well taken care of, is respected by the staff and that they take care of her as if she were their own grandmother.

I was looking for a community for my mom and started my search at Maplewood at Darien . I was very impressed how clean the community looked and the attention to details in all their services. The apartment is nicely sized and it had a beautiful view to the patio. The community was accessible for someone with wheelchair or walker . It felt more like an upscale apartment building than you would expect from a senior living community . I saw 2 other places before deciding with Maplewood Darien , and i am happy to say after 3 months and seeing my mom settling in and made new friends, that i am very happy to have chosen this community .

I recently toured the Maplewood and the grounds are beautiful, the staff very welcoming and open to all questions. Definitely high on my list as my family begins it's search for a home for my father. Thanks for your open hospitality and hope to see you in the future!

In his 90th year, my Dad has really enjoyed meeting other residents and participating in the great activities provided at Maplewood of Weston. He loves the healthy food, and the challenge of exercise classes. Amazingly, Dad has made friends with a Maplewood resident who went to his same high school in NY. The management has been attentive to our personal concerns and the fine tuning of his care plan. Dad is especially fond of Maplewood’s new leader who has been very kind to us all with his personal attention. I recommend Maplewood and look forward to Dad’s future there.

Wonderful place for my mom. It’s been a Wonderful 3 years.

Hospitality is the mark of this facility.

Thirs facility is really clean and the staff members are very nice and friendly. I visit this place at least twice a week and I have always found it neat and welcoming. I’m 100% sure in few years that’s where I’ll reside.

Was pleasantly amazed at the reception, service, the cleanliness appearance. Had a great stay Will definitely stay there again Thanks to all the staff there

Clean, friendly & caring staff!

Our 94-year old mother and father experienced a life-changing medical situation that necessitated moving them (reluctantly) from a large colonial home in the suburbs to an assisted living facility. Maplewood's front porch apartment-style layout has a cozy, neighborhood feel that made them feel less "confined" and made the transition easier. Every one of the staff, including the very hands-on director, is warm, caring, compassionate, and knowledgeable in working with the elder population. They are very good at what they do! It is very clean and bright; the food is top-notch and the dining room "elegant casual". In recent months they have been very creative in offering the quarantined residents different activities. Our father is there on his own now after our mother's passing; they have gone above and beyond to keep him and the other residents engaged. Maplewood's communication with us is terrific. After touring several facilities, Maplewood was the best value and our parents' care there exceeded our expectations. It is such a comfort to know he is in good hands and we need not be concerned.

My father moved into Maplewood’s assisted living two years ago, and is very happy. He has a spacious one bedroom, handicapped accessible apartment with a full kitchen and laundry facilities which overlooks the Charles River. Maplewood offers many beautiful and comfortable gathering spaces, including a lovely outdoor patio. The dining facility offers an array of delicious and healthy choices. My father also appreciates the underground garage, which makes it easy to come and go. Most importantly, however, have been the life-giving relationships my father has built with both residents and staff. Staff members are friendly and helpful, and there are multiple activities to participate in to keep his mind and body active. In fact, working with the physical therapist has enabled him to regain greater independence, including the ability to walk (something others had told him he would never do again). He has created relationships with multiple residents that engage his heart, mind, and soul. Finally, I am very impressed with how Maplewood and its staff have managed through the coronavirus challenge. They were “ahead of the curve” in implementing necessary protocols that enabled them to weather the pandemic without any serious outbreak. In addition, they were also mindful of residents emotional health and devised multiple ways for residents and their families to connect. I am delighted to know that my father is happy, well cared for, and nearby, and would recommend Maplewood to any of my friends or family.

Maplewood at Twinsburg was just what my family needed and has been an absolute blessing for our family. My mother fell ill early spring and was hospitalized - needed more care that what I could provide and we were recommended to this place, but Laurel Lake in Hudson. From my first call to moving her in - the process was really simply and the staff were so encouraging and supportive during a difficult time in our lives. My mother has blossomed and has made a couple of friends. I'd recommend Maplewood to others and would be happy to speak to anyone about your facility.

I have had the pleasure of knowing the Chardon Building for many years even years before Maplewood took over the building. The Building has always been one that impresses when you can see and tour the building. I must say of all these years of experience with the building and all of the previous ownership groups what Maplewood has been able to accomplish in the building is truly impressive. The sense of community and care and programming is truly unique. This building is one I recommend the most to those who ask my opinion out in the community. It is truly a must see when you are thinking about helping a loved one find somewhere that will fit their needs and they will be able to be happy.

What a beautiful community. From the fine dining to the amazing care, this place is somewhere I would love to have my parents. The staff gives exceptional care. Between maintenance and housekeeping, everything is always spotters. With all of the different activities and outings, there’s always something to do. 5 Star community, for sure!

The food was excellent, the rooms are very comfortable and well laid out. The staff was one thing that really stood out to us they were very friendly, welcoming and very supportive of the residents.

When you enter Maplewood at Cuyahoga Falls everyone is very friendly and smiling. Customer service is quick and friendly. There is always multiple activities going on for the residents and any of their guests to participate in. The community is very warm and inviting. Not only does the community look good but it also smells good. I really enjoy the holiday season at Maplewood of Cuyahoga Falls from the decorations to the joyfulness and the wide variety and diverse activities. The environment of the community speaks welcome home!

We chose Maplewood at Strawberry Hill for my dad because of the staff and proximity to us. The staff seemed very confident and caring. The room sizes were adequate. The food was above average. I would recommend this community to a friend or family remember. The service was outstanding.

My mother-in-law lives happily and safely at Maplewood at Chardon. My husband couldn’t be more pleased with the atmosphere, staff and attention to every detail manifested there. The beautiful building is only enhanced by the amazing staff. My mother-in-law’s apartment is homey and easy to navigate. Her windows overlook a green space that she never tires of gazing at. The dining facilities are exceptional. Throughout this horrendous time of Covid, the administration and staff deserve tremendous appreciation. We are so grateful for all that they are doing to keep everyone safe. My mother-in-law is genuinely happy at Maplewood, her home. People have many choices for assisted living. And she looked at a number of them before deciding on Maplewood. What a terrific choice it has been for her and for our family.