Maplewood Senior Living

Well, I thought everyone was doing a great job when I was actively able to come in the building. I'm not sure what the activities look like now, during COVID, but I understand you've got her out of the room a lot, which is good. She seems to be in quite a good mood when I talk with her.

For overall feedback, my seems to be very happy at Maplewood, loves the staff and has connected well with many of the residents. I know she has been participating in some of the activities too - hopefully more as we transition back to things post Covid19. She seems very happy! I want to thank the staff for everything you do!

My Dad seems content and I know he’s under excellent care. For that, I am so grateful to the whole team!!!!!!!! It is a MAJOR worry that I don’t have. Thank you all for everything that you all do for him.

My mom came to stay with me during this pandemic even still we know Maplewood at Newtown is her home and she was eager to go back to it. The staff took wonderful care of my father and adores my mother and they are truly family after all this time.

I cannot express my gratitude to this community strongly enough in words. The compassion that they showed to my whole family not only during the ordeal of my father's passing but ever since my parents moved to Maplewood. My father often told me how happy he was to have made the decision to move there.

There are many staff members who make up the Maplewood Community that are truly special. I want to thank the entire staff for all they do and hope they stay safe. We are so deeply grateful for your caring.

From what I see my dad seems to be settling in nicely. It can be an adjustment but he's getting used to it. He likes having his meals etx. He like to be outside. He really likes the staff at Maplewood and thinks everyone is really nice.

One good thing in this crazy year has been knowing that everyone at Maplewood has been taking good care of my Mom. It's made dealing with my own issues easier. Thank you to everyone for putting themselves at risk for others.

Whoever hired everyone for this building was a genius- all the staff are angels. There are a lot of sweethearts that live here too. It is a real community and family here.

Thank you from the bottom of our hearts for arranging the wonder, magical, date night the other night for our aunt and uncle. It was a special evening for them and memories for all to treasure. We are so grateful for all you and your staff have done for them to make sure this special time they have together is peaceful and relaxed so they can enjoy each other’s company most of all.

We found this place to be more like an upscale hotel than an elderly care facility. We were visiting a friend and was very impressed with all the attention to detail. The cafeteria was set up more like a restaurant theme. The chairs positioned throughout the building was a nice touch for those who were unable to walk long distance at a time. The patients’ rooms were spacious and homey. Most importantly, the caretakers were friendly and accommodating . Very friendly, regardless of their job responsibilities. We found it to be a very beautiful place to take care of these well deserved elderly people.

Our loved one recovered from a stroke here and it’s a wonderful facility. We were able to visit and share a meal which was absolutely delicious. So very impressed! Would not hesitate to recommend.

Mom had Alzheimer’s so it was just a matter of time before she would need more help than we (my sister and I) could provide. So we began our search. Four places in the local area met our criteria, but Maplewood showed us a whole nother level of living for Mom. From our first, emotional visit, we were assured and supported and helped along the way. The admission process was seamless. We were able to move Mom’s personal, important things into her apartment and get it set up just right. I stayed with her that first night and for the next almost-three years enjoyed hanging out at Mom’s place. My sister, being local, visited almost daily, and I, driving in from Dayton enjoyed many weekends at Maplewood. Attention to each resident's specific needs and safety, unique as individuals, as well as in their care are always a priority. Enrichment activities abound! The residents feel a sense of purpose, make friends, laugh, sing, dance, travel locally and experience the joys of living to the best of their abilities. Mom was very particular about her appearance, her nickname, “Hollywood” confirms this. So, the beauty parlor was very important to her, as was being well dressed, including pearls and her purse. The staff facilitated this, as things changed, and she was always proud of the way she looked. Communication was paramount, and we always felt involved and informed in the best of times and the worst of times. When we made the transition between Tides and Currents it was seamless and caring and perfect. All of her needs, as she declined, were lovingly taken care of; and when the time came for Mom to leave us, we were supported in such indescribably heartfelt ways. From our first visit we knew Maplewood was a special place. We knew the staff was trained and valued, but more importantly, serving with passion. We knew the residents were loved, cared for, and special, but more importantly, they are really wonderful people. When folks ask us about Maplewood we can't stop talking. We rave about everything and everyone; from the facility to the staff to the amenities to the philosophy to the activities and the food. Everyone, truly every staff member stands out as amazing models of caring, professional, dedicated, going-beyond-the-call-of-duty, passion-driven caregivers; and their dedication is palpable in everything they do. When looking for the best place in a difficult time, Maplewood stands out as an oasis of love and care. Truly a home for Mom.

It took my family and I a while to find the right place. I am currently a resident at Maplewood at Strawberry Hill and want to share how much I enjoy the community. The food is delicious, especially breakfast because that meal is my personal favorite. My apartment is sunny, overlooking a lovely garden and patio. There is always a great variety of activities. I especially enjoy the walking club, daily exercise programs, and the women’s group. The staff is wonderful, always very helpful to everyone, whether the Dining Room or Activities or Care staff. Everyone knows you and cares that you have a great day! The grounds are so beautiful and I especially appreciate that. I definitely recommend Strawberry Hill to anyone looking at senior living.

Cannot say enough wonderful things about Maplewood at Darien! What sets it apart is the genuine care and kindness of the staff....whether nurses, aides, office, dining room.....everyone! Not to mention encouraging their residents to socialize and meet one another; even making it safely possible during this COVID19 pandemic time. Lastly....the beautiful decor, gardens and cleanliness are certainly a plus as well. They make it truly feel like home.

Great community and staff! Welcomed my family with open arms and gave us all of the right information. Would highly recommend Maplewood Darien!

The community is usually clean. The staff was pretty engaged. Overall, a good team. The food was really good. They offered a number of choices for activities as well. Maplewood was pretty expensive but a good community.

From both mom’s feedback and my own observation, the staff in general have been very caring, attentive and responsive. I can’t imagine the increased pressure you’re all facing and am very thankful for all you are doing!

I'd like to take a few moments to express my gratitude to the leadership and staff at Maplewood at Newtown. Throughout these challenging times, they have been caring, consistent, and communicative. I know that I will leave out individual staff members who have been influential in my parents' experience, so I think I will just speak in general terms. The nursing staff has been wonderful and caring. There have been times when Mom and Dad were impatient when their requests for visits were not answered promptly. I always tried to encourage them to be patient and call again, if necessary. I'm sure there are so many critical needs that need to be dealt with, and triaging decisions are not always clear to the patients. But, in terms of the care they ultimately received, Mom and Dad have always been satisfied. The staff has always been responsive and professional in communications with me. The dining hall staff has been as attentive as possible. Mom and Dad always comment on how the waitstaff must move so quickly to accommodate all of the diners - I can't imagine the amount of patience that must be needed to deal with all of those hungry seniors! The aides who help my parents seem like family members. When someone has popped in while I was visiting, the conversations were friendly and personal, demonstrating a special level of care. I recall my dad asking one aide if she would be coming back to help him to bed that night, and she assured him that yes, she would. He appreciated the care that person delivered. I fear that this lockdown might be putting a crimp in consistency like that, but I haven't heard any complaints. The folks in maintenance perform their jobs with competence and compassion. From assisting during move-in, to helping Mom and Dad to put up pictures, to helping them with apartment issues, they are always responsive. At one point, the apartment was stiflingly hot, despite the proper settings on the thermostat, and [name removed] stopped in frequently until the problem was solved. While I've always admired the organizational work of administration, the work done during the pandemic has been exceptional. Roughly weekly updates, honest communication of the situation, on-the-fly adjustment of facility procedures to keep residents and staff as safe as possible, are some of the things that are visible to the outside world - I'm certain there are many more activities that go on that are less visible but equally important. I think I had better end here, despite my suspicion that I have left out some important points. I am so grateful that Mom and Dad landed at Maplewood. Thank you, everyone, for the work that you continue to do during this very challenging time.

Maplewood at Danbury was a very wonderful experience for our family. The community is small and everyone knows and recognizes each other, The care was excellent. The staff are caring and wonderful people. They were very good to my loved one. She needed a higher level of care, and they were able to provide that. We were very lucky to her her there. The care was top notch and I couldn't have asked for better. The food was very good. The communication was good. They called me all the time and kept me updated. We felt very comfortable with her there because we knew she was being well cared for.