Mainstay Healthcare Management

Their administrators were far more realistic and forthcoming. It was very similar to the one in AIken, their idea's the same, it's a chain, the idea is a good one and the difference was the administrators were much more straight shooters. It's bigger, but the way they break it up is rooms placed around a circle so the person in the center has a certain number of doors they watch and it's the same ration of staff to people.

We chose Harborchase of Columbia because of the convenient location it provides for our family. It is located right off a very nice housing development and has easy access to the highway. The value we got here was better then what we would have received at other communities we looked at. There is some place of high traffic that could use a little more cleaning but overall it is a very good community and we would recommend it to anyone.

What they could improve on would be trying to keep consistent staff and cooks. This was a selling point but not now. I believe it is under new management. Food quality has suffered

I would recommend. The facility is kept in good shape. The staff is very friendly/helpful

The staff was very friendly and seemed to care about mom. Also, the on site rehabilitation staff was very interested in mom's care.

My mom’s favorite thing about Wellington Manor Jackson is her room. She has her own thermostat which means her room is just as warm as she likes. There are activities planned for each day and she participles and usually will win a prize. There is an exercise class daily that she enjoys. The table where she eats her meals seats four and she has these three ladies eating each meal with her. Mom has made friends, we can both vouch that the staff is extremely kind and helpful. There is a beautician and a manicurist that come in to offer their services to the residence and their prices are compatible to the going rates. The only complaint she has is that her meals usually have a fried item and she tries not to eat fried foods. Mom has been at Wellington Manor since the last week of November and she says they have had some turn over with the chef position during her time there. Her room has a small fridge, microwave, counter with a cabinet over it, so she does have some of her favorite foods

My Aunt is living at Grace Manor. She says that the food is good and they seem very consistent. That have called me several times whenever she would accidentally fall of hurt herself in some way. They have been easy to deal with thus far and the staff will text with you.

Cedar Creek offers a sense of community and family. Everyone is very friendly and helpful. I would suggest meals could be more healthful and activities more varied. Overall a good place.

Nurses are wonderful, Food is good. Housekeeping is great.

My mother has been here for 6 months and is well cared for. The ladies are all a wonderful caring group. Thank you all for the Love and understanding you all have. Dementia is a horrible disease and i see a bit less of her every day. Is so bad. The care these ladies give are wonderful. Thank you all again.

We are happy with the facility, they do a lot of activities with the residents and our loved one is safe and well take care of which makes us happy

Maintenance and repairs of sprinkler damage, hvac, heat going out are pushed down the road with only temporary fixes. Maintenance staff get a 1 Meals are cafeteria style meals, not sure they can do much else. Elderly diets are limited to more bland foods. The interior courtyard is hideous. There are weeds, spiders, dust covering everything.

My really enjoyed living at Quillen Manor and it was very reassuring that she was taken care of if I had to go out of town.

Our loved one passed [date removed] but Chapman Manor feels more homey than most. Most facilities felt sterile, like a hospital. Chapman felt more inviting and recently refurbished facility. With the care services, we had at least 1 issue where it appeared resident family member got someone else's medication & this was never addressed to my satisfaction, but no other major concerns. They could have more activities for men.

I was extremely pleased with the assistance and direction I received and will always be grateful.

My wife passed away on [date removed] of this year, so she was only at Ivy Springs for 2 1/2 months. It's been awhile since I was there and my wife was in a unique situation, so hard to comment. The biggest thing that sticks out in my mind is that when I pulled into the parking lot each day, whenever I saw [name removed]'s car, I felt a calmness come over me.

I find both staff and admin to be extremely caring and kind to both residents and family. It is a very small facility ( one reason we chose it) so anyone looking might be disappointed in the lack of swimming pool, sports grounds etc. they plan several activities and do quite a bit with the space they have. Aside: my mother is 94 and nearly blind so cannot participate in many activities. The place always looks clean and neat and my mother is quite happy there

Great facility and faculty. They really do care about the resident. Activities are great and create a very positive atmosphere If I might interject, it seems sometimes communication between staff gets lost and all the activity. Specifically, in my case, my wife, [name removed] has some sores on her feet that the staff had not been able to solve making her more immobile. Bottom line, is a great facility

They are short handed all of the time. They do not have the time to give you the attention you may need. Solstice is not right for us, but might be for someone else.

Our experience with Sunabella has been good thus far. They recently changed management staff so, I'm waiting to see if this staff will be as great as the original.