Mainstay Healthcare Management

I was at Harbor Chase for respite care. Was very pleased with my room and the care I received.. Great view of the lake. Good walking area. Porch for enjoying the outside. Staff was very friendly and helful. Was not to fond of the ducks. They are entertaining to the fultime residents. Especially enjoyed the music when Janet played the piano and sang hymns.

I am more than happy with Horizon Bay at Orange City. It is just a top notch facility and deserves a five-star rating in all the categories right down the line. It is an excellent place for my loved one to be.

Horizon Bay just felt "right" from my first visit. We needed an assisted living facility for my mother-in-law, and after visiting several facilities, toured Horizon Bay. Even though they are in the midst of extensive renovations, the facility is clean and well-kept. The staff is very friendly and helpful. The restaurant-style dining is a great feature. My mother-in-law has said--quite often!--"If I can't be in my own home, this is a very nice place." We're happy if she's happy!

Wonderful community. You can see the moment you walk in that the associates care for the residents.

My sister and I met with Janet Altman and were pleased with the small home-like setting of this facility. The memory unit includes 13 apartments, each with private bathrooms. The staff were friendly and helpful. We met several residents and they all bragged on how nice Janet was. Janet played the piano and sang for us, and several of the residents in the lounge area joined in, along with one of the other associates. This one is SO much better than the first one we visited, and costs are comparable. The $4995/mo for a private room is all inclusive after paying a one time community fee of $3500 (yikes!). Pricey, but guess you get what you pay for. We were each presented with a box with two pastries when we got ready to leave. We sampled one and saved the 2nd one for Mom to enjoy. A group of residents were doing memory exercises (ex: flash card with a M on it, and asking residents to identify a candy that starts with M). They looked like they were having fun. In talking with Janet, we could see she really cared for the residents and it put us at ease. There was no Hard Sell like we got at [community name removed]. Just friendly tour and helpful information.

It is a bit pricey but the service is wonderful and the staff seem to genuinely care about the residents. The staff call the residents by name, hug them, and show respect and love. My mom is safe and I am thrilled that we found Ivy Springs with the help of "A Place for Mom."

When I needed Respite Care they did an unbelievably remarkable job to make it happen.

We liked the Ivy Springs Manor a lot. My in-laws seemed to adjust well. They are getting involved and that's what we wanted. I would recommend this facility to anyone. It has been great. The facility is nice. It's very clean. The staff is very friendly and helpful. The value is excellent. They do a great job at taking care of my in-laws. The offer many activities. This is a really nice community. I am pleased.

The people there at Horizon Bay Lutz were very nice, very professional, and very caring. They treated my mom very well. She was only there for four days before she passed away, but during that time she was in very loving caring hands. Also, since my mother passed they did not make me pay for the full month which they very well could have done. I thought that was very professional of them.

I thought they did an excellent job at the Savannah Grand of Towne Lake (now called Insignia of Towne Lake). Unfortunately my loved one's stay here was only a very brief one, due to increased care needs, but I was very impressed by what they had to offer here. It's a beautilful community, the people are friendly, and the residents are well cared for.

I think they're doing a great job overall at Brookdale Florence. It is a nice looking place, and they take good care of the people who live here. My loved one can be a real tough customer, and they've really gone above and beyond trying to help him, they've been very accommodating. We're very pleased with the service and care.

We're very pleased with how things have turned out with Elmcroft of Halls, they're doing an excellent job. The staff is attentive, caring, and just does a wonderful job overall looking out for the people who live here. The facility is clean and well kept, and they have a lot to provide for the residents. I would rate them 5 stars!

everyone is very nice the sevices is wounderful i have used a lot of the activites here with some of the friends i have the staff is very very nice and the food is great! i would recommend to another famliy if their loved one needs a community or a new home...i rate the over all property a 5 star rating

Have found everyone very kind and friendly. I have a friend staying in respite care for 3 wks. She tells me everyone is friendly. She also enjoys the meals - - says most all meals are very good!

We did not get to move in, but we like the people and the rooms.

When we first started out looking for a safe and caring environment for our mom, we were pleasantly surprised to find a caring, beautiful, up-to-date and professional residence at Ivy Springs. Sarah Biehl, Executive Director, made the difficult transition so smooth and immediately developed a relationship with our mom. She handled any and all issues I had with professionalism and friendliness. We were welcomed like family. Everyone from the top down of staff to caregivers are so gentle and patient with mom. They put her needs first and care about her happiness. Mom has several medical issues and the nurses have handled them very professionally. I would recommend Ivy Springs to anyone whose loved ones are at the point of extra care.

AMAZING!!! Janet and Mimi are amazing!!!! OMG! What a personal, fun, caring tour we had!!! Their facility was wonderful and you could see & feel the love that Janet and Mimi have with all the residents there! My mother would indeed be very happy!

Take great care of both my parents. Couldn't ask for anyplace better and the staff - AWESOME!

This facility was great! Stephen was absolutely amazing, just made you feel so at home!

Wonderful tour, great accommodations, great staff, and a perfect fit for my mother! Hope we can make it all work out!!!