Life Care Services LLC

The Delaney seems to struggle with medication management . The director has been very responsive to issues but we continue to experience refills not being called in, serious delays for new prescriptions and overall lack of proactive medication management.

The Delaney seems to struggle with medication management . The director has been very responsive to issues but we continue to experience refills not being called in, serious delays for new prescriptions and overall lack of proactive medication management.

I am happy at The Emerson. Everyone has been very nice and helpful to me.

I would recommend it as reasonable value and comfort. Residents are friendly. I like my apartment and feel the rent for it is good value. it includes 3 meals a day. All units have kitchens so one can provide their own meals, as much or little as wanted. Activity director provides activities and is open for new ideas. They presently include ice cream socials, bingo twice a week , happy hour, trips to special places and random activities. Other volunteers provide movies, crafts, games and random other activities.

My mother was in memory care for 3, months at Avalon. The management is on top of their staff, providing training for new situations and following up on improvements. The staff was overall caring and compassionate, and loved my mom until she passed in this facility under hospice care. My only suggestions would be more clinical staff, and additional environmental services, and these are not dire, just may make the experience a 5 star.

I would recommend it to others.

I would say they did a great job and I would highly recommend.

We have only been here for 4 weeks and things have been good. There were a few initial problems but they worked hard to get them resolved. Am hoping that this continues. One concern is that they are changing management companies on [date removed]. That is always a concern so am hoping that is a positive thing.

NorthPointe Woods has been a great experience and with great staff staff. Would highly recommend

Overall my Dad is not very happy but that's more about Dad than the place. I have found that they tend to over promise and under deliver. Based on the experience we have had so far, we would recommend this community to other families

Our loved ones are to themselves a lot, but they do like their view and their freedom. Based on the experience we have had so far, we would recommend this community to other families. The units are small for independent living but still are nice

The facility is welcoming and clean. The staff is busy and kind. It seems the activities are set for the residents who have been there for a while. I think they need to ask new residents what they would like to do. At the sales meeting we expressed some interest in activities and said the activities director would come around and find out what new residents are looking to do. I'm not sure that has happened. They just started a Milkshake Monday which is a new and fun idea. There also needs to be more encouragement for residents to attend activities.

My wife, being a former interior designer, was very concerned to find an apartment layout that she liked and a building with a warm welcoming decor. Gable Pines was a good fit. Her place has a nice north-facing outdoor balcony, where she can sit and enjoy the fresh air, and a den where she has room to work on projects that she loves. The hallways are wide with recessed doorways and tastefully colorful wall colors. There are also numerous paintings, flower arrangements, other decorative touches. It does not at all have the feeling of a nursing home, or even of most apartment buildings that I have been in. The thing that struck me most when first looking at my wife’s place, and the building in general, was how clean it was. There weren’t the usual sloppy caulking jobs, or windows that wouldn’t slide, etc. And when we have had issues, the maintenance people have addressed them promptly.

My time here has been above adequate. This place very clean, there are a lot of activities for residents and the staff is top-notch, If I could improve anything it would be the quality and variety of meals, finding a way to include patient suggestions on menu items.

Prices for any take out food are going up and prices for any transportation are going up as well. We were wondering what kind of new surprises will be awaiting us. The food had been great except for the last night. Fettuccine with clam sauce and chicken Parmesan. We’re almost inedible . My husband managed to get it down because he was so hungry. We had been one couple who had been raving about the food until now. The residents here have been great but with prices going ip and food going down many are talking about looking into other independent living facilities . So sad, we had actually loved it here.

My mom has been at The Sterling for about 8 months now. There is always an activity or class happening - exercise, art, chats to learn about different countries, etc. the activities director is also great about making sure residents stay active and social and do ‘t stay in their rooms all day. There are regular live music happy hours in the lobby and different events for special occasions. All meals are served restaurant style in a community dining room with a different special each day and a set menu of items like hamburgers. There is a resident nurse and there is always someone at the nurse’s station in case of emergencies. I’m able to have things delivered via Amazon and Target easily. My mom will pick up packages at the front desk or if the package is large, a staff member will bring it to her room. Overall, my mom has adjusted well and it’s easy for me to visit and stay in communication with the staff to make sure all is going well.

I have been recommending the community. It's not perfect but I'm convinced it's the best in my area.

Place is attractive and clean, but there are Security and Safety issues, and food quality is worse than when admitted. As for care,it is N/A for me, I'm in the Independent Living area. Apartments are new and attractive with adequate space and full kitchen. Housekeeping is good, food fair, staff helpful, transportation provided for shopping, and doctors. Appts on limited basis. Adequate space for personal cars.

Our problem had to do with the food which is a insurmountable task. Trying to cook for 700 people and meet their dietary needs is a thankless task.I also was not a big fan of the executive director who made lots of promises and that he didn't fulfill. That said, think it is probably still one of the very best Senior living communities and I have, in fact, recommend it to others.

Peace of mind but they can improve on communication with the family. We liked that he wasn't alone and his Nurse Willis was extremely kind and [name removed] thought of him as a friend.