Life Care Services LLC

I liked that the memory care was on the first floor and not have to take an elevator in case they have to move everyone out for a fire and liked that the garden was in the memory care unit and was available to my mom.

The Emerson is great for independent living and they do offer services as the residents need more assistance but it is costly and they are not currently staffed to fulfill the needs of many residents. We just contracted up for medicine check 2Xday and shower help 1X wk and the services are not being performed routinely as contracted yet. This could be a much bigger issue for someone requiring more assistance.

We chose Richmond Place because we liked the looks of the facility. Staff is like all others, some good and reliable, some not so much. Mom has had money and jewelry stolen from room.

The facility is beautiful and welcoming. The staff is also welcoming. Never have I entered the facility without being welcome and greeted by name. They do a wonderful job of getting to know the residents by name. That goes the same for the admin staff as well. They have a resident committee to welcome and work with new residents to help them integrate into their new surroundings. Which is a wonderful idea, I'm just not sure that it has worked for my love one who is a fairly new resident, at least not yet. They have a monthly session for new residence presented by various admin staff which is great. They have a variety of activities available to the residents.

My grandson Says it looks more like a country club. Open spaces with pool table, piano, card tables, bar with lots of windows looking out to a courtyard with a moving stream at its border. Food is good and plentiful. Friendly staff and residents Comfortable apartments and best of all a heated pool with therapeutic staff to work with u if needed

Sad to say my Mom passed away [date removed], but she did love Watermark aka The Emerson - although it was short, she was happy there. Majority of staff was great... some maintenance issues took awhile to be addressed - like leaking dishwasher which was a safety concern for me.

Our overall experience at Shipley was great. The food and physical therapy exceeded expectations. Kudos to the chef! The night staff. was nice but there were different caregivers and it would be great to have just one or two dedicated. [name removed] were excellent, compassionate and caring!.

The Apartment they showed us sold me on the place for my father. The health care Workers seem top notch. The meals seem institutional but reasonably Acceptable. The total Cost is a little on the high side.

Overall care and attention is very good. The staff is certainly friendly and demonstrates patience with the residents every day from what I have observed. The facility is clean, organized and appears to be well managed.

The facility was nice and the staff was very friendly and helpful. They were always available if mom needed help or if I asked for anything. Everyone tried to engage mom, even when she wasn’t interested. Mom had some angry times, refusing care or meds, and the staff was very good about calling me to help convince her that it was needed and they were trying to help her not hurt her. Unfortunately, mom was unable to experience the activities offered, including going to the dining room. Meals were brought to her room, but weren’t always “complete”. The hospice team from Capital City Hospice was awesome, from the beginning of care to the end! My mom passed away four weeks ago and I have yet to hear from anyone at The Avalon. Very disappointing!

They are pretty good. Sometimes it feels like they don't communicate with each other very well or with the family members. But the food is good and they are responsive if you reach out to them. She is overall happy there.

Very good, I have never personality met the [name removed] and would like to. The caregivers are very something come in a help and check in on me. [names removed] (nurses) are wonderful!

Excellent place to live. We picked this community because of the recommendation of my daughter who had people she knew there

My dad & his wife moved in approx 4 yrs ago. Fairly easy process. On several occasions their meals had to be delivered to them, no problems. My dad's wife spent the last couple of months of her life either in the hospital or nursing home, Parkwood prorated the 1st month she wasn't in the apartment for the whole month, then changed the bill to single occupancy for the next month with no problems. My dad continues to live there & enjoys many of the activities provided & the camaraderie with other residents.

We have only been at the facility for a few months, but my parents seem to like it. Everyone is very friendly and helpful. At first it was difficult to determine who to ask about certain things, but everyone tried to help. The meals are good and have a variety to chose from.

It's in a quiet setting, it has an outdoor Garden space, and is well maintained. Based on the experience I have had so far, I would recommend this community to other families

We had a good experience and would recommend this to others. Staff was very good. They took good care of my dad. The activities were very good. Barb who ran the activities was super with my dad. My dad wasn't always sure about joining in. [name removed] was able to get him to somethings. We met a lot of nice residents. The staff is friendly and as best they accommodate our needs. Thank you for all you do at Harbour Village.

Heritage Village is a beautiful facility that is located right next to my Heritage hunt community. My wife has adjusted will since moving into Heritage Village.

I would definitely recommend Havenwood! We picked this community because, the monthly rate was 2 grand less than other places [name removed].was denied admission to a facility at the last minute but accepted by Havenwood.

They were able to accommodate me with my time crunch. They had a lot of staff turnover.