Life Care Services LLC

My MIL has been there for one year now. I would want people to understand the journey they are on regardless of what facility they choose. The condition of your loved one will change alot in a year. My MIL started out in Assisted Living in a one bedroom apartment and she loved it. She was there for 4 months and at first would go down to the dining room for every meal and tried to participate in the many fun activities but she quickly digressed into wanting to stay in bed and skip meals and activities. The staff have to learn the habits of your loved one and they did so well! It takes alot of effort to get her up and encourage her and they did that. After a lengthy hospital stay, we realized she had to have more attention than Assisted Living can offer so we moved her over to the Memory Care area. That was a big adjustment for her, much less space and still great meals but not in the nice dining room of Assisted Living. The activities are fewer but still nice. They take field trips out to eat once a month. The issue in Memory Care is that the residents are all at different ability levels so its sometimes hard to get mental stimulation from each other. The staff do a wonderful job giving her the attention she needs in Memory Care and they genuinely love the residents! As far as value, I think most people will be shocked at the cost that all facilities charge in Katy. Since you have to pay a lot to get the care you want, make sure you visit many facilities before you make a selection. I would choose the Delaney at Parkway Lakes again!

Everyone is very nice and friendly On boarding could be a bit better on learning how things work. I would recommend.

The administration and admittance staff were phenomenal. Getting my dad approved and settled was great. Food seems ok just not a huge menu but fine for seniors. Aids and nurses seem ok. Some are not real friendly or attentive but my Dad has no complaints so all good. I'm sure it's that way everywhere

Friendly. helpful. compassionate.

Havenwood is a nice place. The food is very good. Nursing situation is improving after hiring a new nurse. Everyone is friendly. Though Mom doesn't want to be there, she is making new friends and enjoying them.

Wonderful and knowledgeable nurses 24 hours a day, director of nursing is friendly and present for questions and care issues. Mom has a private room and bath facility, utilities are included.

As in all places have some really good and caring staff and just there for paycheck. The campus stuck out over other places.

One of the few places that offers assisted living type B for my brother-in-law and could admit my sister for independent living. Willingness to work with them as a couple was appreciated. Parking is often not available, sometimes having to park 2 blocks away.

I think that for people that don't need any special care , this place exceed any expectation. But in the case my mom , with disability, and level 3 of care , sometimes I get very frustrated. They don't exceed my expectations. I would recommend this place for any person with lower level of care . For sure.

It'll be 11 years that I lived here in July. Our activities team and concierge team make this place run. I have made a lot of wonderful friends who are all going through the same phase of life. Our executive director has done a wonderful job changing the culture at Harbour Village.

Staff all very friendly and helpful. Residents all very friendly too. Nurses on top of everything. Activities super. Cleaning service changes. People leave also don't clean everything like dusting. Meals cook but would be excellent if not hot. Feels sorry that caregivers.

The facility was clean and well maintained. The staff was responsive to my parents needs whenever I brought something up. The food was very good. The rooms were spacious. Although my parents were bilingual, their first language was Spanish, so I do wish that they would've had some more Spanish-speaking staff.

The staff is excellent! People here are all very friendly! The meals make me feel like I am going to dinner every night due to the linens and flowers on the tables. I am kept very busy with all the activities.

I am so pleased with the variety of activities that Harbour Village offers especially the trivia and game shows. The staff involvement with the residents is great! Events like the Kentucky Derby and the chili cook off this!

I've been here for 2 years and was reluctant in the beginning but now made several friends. The food is good the staff is great. I would recommend it highly to anyone looking.

It is a spacious, and newer facility, lots of rooms you can have family functions in, the place smells good, they will do laundry daily if needed...the only complaint was the nurse director was never around , but she just left, so I am hoping the new one is more accessible.

FYI he is still completely self sufficient so not a lot if needs yet. He just likes it there... likes the activities and the happy hour/music/wine with dinner lol. Yes, we would definitely recommend this community to other families based on the experience so far.

As mom is in independent living, she is not receiving any care from the facility. Staff has been responsive to maintenance needs. I don't eat at the dining room but mom seems to enjoy the food. I believe the sizes of apartments vary, amenities offered are good, mom is battling cognitive decline and sadly doesn't participate in many of the activities.

The facility is very nice. However, they were, at times, a little understaffed. I am the son of a former resident. My father passed away on [date removed]. He was only in The Avalon for about three weeks, but liked the experience overall. He said the food was “just O.K.” But he liked the staff, enjoyed meeting the other residents and liked the activities and amenities.

99% of the staff (especially the aids), are excellent. I do have issues with one nurse who refuses to communicate well. But the aids more than make up for her lacking professionalism/care. I don’t consider the food as good or as nutritious as it was a year ago.