Life Care Services LLC

The facility is welcoming and clean. The staff is busy and kind. It seems the activities are set for the residents who have been there for a while. I think they need to ask new residents what they would like to do. At the sales meeting we expressed some interest in activities and said the activities director would come around and find out what new residents are looking to do. I'm not sure that has happened. They just started a Milkshake Monday which is a new and fun idea. There also needs to be more encouragement for residents to attend activities.

My wife, being a former interior designer, was very concerned to find an apartment layout that she liked and a building with a warm welcoming decor. Gable Pines was a good fit. Her place has a nice north-facing outdoor balcony, where she can sit and enjoy the fresh air, and a den where she has room to work on projects that she loves. The hallways are wide with recessed doorways and tastefully colorful wall colors. There are also numerous paintings, flower arrangements, other decorative touches. It does not at all have the feeling of a nursing home, or even of most apartment buildings that I have been in. The thing that struck me most when first looking at my wife’s place, and the building in general, was how clean it was. There weren’t the usual sloppy caulking jobs, or windows that wouldn’t slide, etc. And when we have had issues, the maintenance people have addressed them promptly.

My time here has been above adequate. This place very clean, there are a lot of activities for residents and the staff is top-notch, If I could improve anything it would be the quality and variety of meals, finding a way to include patient suggestions on menu items.

Prices for any take out food are going up and prices for any transportation are going up as well. We were wondering what kind of new surprises will be awaiting us. The food had been great except for the last night. Fettuccine with clam sauce and chicken Parmesan. We’re almost inedible . My husband managed to get it down because he was so hungry. We had been one couple who had been raving about the food until now. The residents here have been great but with prices going ip and food going down many are talking about looking into other independent living facilities . So sad, we had actually loved it here.

My mom has been at The Sterling for about 8 months now. There is always an activity or class happening - exercise, art, chats to learn about different countries, etc. the activities director is also great about making sure residents stay active and social and do ‘t stay in their rooms all day. There are regular live music happy hours in the lobby and different events for special occasions. All meals are served restaurant style in a community dining room with a different special each day and a set menu of items like hamburgers. There is a resident nurse and there is always someone at the nurse’s station in case of emergencies. I’m able to have things delivered via Amazon and Target easily. My mom will pick up packages at the front desk or if the package is large, a staff member will bring it to her room. Overall, my mom has adjusted well and it’s easy for me to visit and stay in communication with the staff to make sure all is going well.

I have been recommending the community. It's not perfect but I'm convinced it's the best in my area.

Place is attractive and clean, but there are Security and Safety issues, and food quality is worse than when admitted. As for care,it is N/A for me, I'm in the Independent Living area. Apartments are new and attractive with adequate space and full kitchen. Housekeeping is good, food fair, staff helpful, transportation provided for shopping, and doctors. Appts on limited basis. Adequate space for personal cars.

Our problem had to do with the food which is a insurmountable task. Trying to cook for 700 people and meet their dietary needs is a thankless task.I also was not a big fan of the executive director who made lots of promises and that he didn't fulfill. That said, think it is probably still one of the very best Senior living communities and I have, in fact, recommend it to others.

Peace of mind but they can improve on communication with the family. We liked that he wasn't alone and his Nurse Willis was extremely kind and [name removed] thought of him as a friend.

I would definitely recommend this facility. The only reason I gave them a 4 instead of a 5 is that just like everywhere today they get short staffed and the care from temps is not like the regular staff. There are the exceptions though. The regular staff was very caring, especially 2 of the nurses, they were exceptional!! I still keep in touch with them. I would say the meals were ok. We ate there once and it was good. My mother wasn't a good eater at that point so it's very hard to rate it. The move in process was very good, no complaints. The communication with the family is great. I think it would be a good decision for anyone looking to have their loved one there. Also, it is a beautiful facility, very clean!!

My loved one was previously a resident at The Sterling Aventura and the overall experience was good for her at this facility. Based on the experience, I would recommend The Sterling Aventura to others.

What our family likes the most about The Delaney at South Shore is the staff and the quality of care they give to the residents. Based on the experience we have had so far, we would recommend this community to other families.

My spouse and I had mixed emotions about making the move to Sandhill Cove. For one thing we would be reducing our living space to less than 50% of what we were used to. I asked my spouse which one of her 4 children would she call if one or both of us had a serious illness. She said she would not ask any of her children to come to help us. We do not have any other relatives anywhere near this area. Sandhill Cove offers life care and it is close to our former neighborhood so we decided that it would be right for us. After two years we have made many new friends and have actively become involved in the community. When asked about our decision to move here both of us always answers in the positive.

The general spaces are very clean, it's always well decorated for the holidays. It does not have an odor. And I believe the staff keep an eye on Mom.Overall, I would say it is a good experience. I do not regret putting my mother there. They seem to do a good job with staff retention. Consistency is key and I like that people seem to be happy enough to keep their jobs. And I hope they continue to pay them well enough to keep a consistent staff. Not everything is perfect. They are still working out the kinks on some things. As an example is very hard to reach somebody after hours when nobody is at the concierge desk. And if you reserve one of the suites for a guest, you get no email confirmation so sometimes there's mixups in that department. They are fun team does a great job with a variety of events and tries to cater to all kinds of abilities and desires. I think the cafeteria dining room is much better than it was when we first got there. There's a good variety of food. For the most part, it is served hot.

The Watermark at Bellingham has a good social and friendly atmosphere to it.. I have no reason not to recommend this community to other families. Also, the setting is in a beautiful area with lots of walking and hiking space adjoining the property

The apartments are well laid out and spacious. There are opportunities to get involved with many different activities if you are social. Because of the size and layout of the facility, people with mobility issues should choose their unit clase to the dining room area.

The staff and residents are the only thing we are really pleased with. Basically the average age of the community at 93 is too old for us and my husband does not get the help he was promised. As far as the food goes, there is not enough variety. Served cold. Long wait to order and then deliver.

I would recommend this community.

Very caring staff and good communication with family members. Environment is pleasing and caring. The food and menu is not as up to par as it could be.

The entire staff is extremely friendly. Responses to phone calls and emails are prompt. We did have a few communication issues which negatively impacted my mother's daily living for about a month while things got resolved. Although the main areas aren't as modern as other facilities, the individual apartments have a more updated look. The quality and variety of dinners are pretty good, but the lunches aren't as good. The daily breakfast choices are very limited - no hot foods except oatmeal. The independent living events are mainly musical events. They don't have as many "arts and crafts" type of activities - more of these are available in the assisted living section of the community.