Legacy Retirement Communities

The Director is actively working to make improvements in the facility and the residents appreciate his efforts. The activity leader is very enthusiastic providing many creative events and activities. My Mother reports the food is very good. The surrounding grounds and landscaping are well maintained. They are very accommodating for family activities with a special meeting room and visitors anytime. Good location in a nice area. Local talent make regular visits providing enjoyable entertainment.

The aides that care for the residents are very nurturing and treat them like family. It's so comforting knowing that

Staff is friendly and very efficient, available when you need them. Food is very good and they will adapt if you don't want what's on the menu. Also available at anytime. I love the little library with 2 parakeets in it. Residents are welcoming and friendly. Building is beautiful and individual rooms home-like. Only criticism is I think they need to replace the carpeting-it's the only thing that looks over worn. It would be a really nice improvement. Oh, also lots of activities available if interested.

f their family member is developing dementia, they need to watch carefully. Many drop their loved one here in an assisted living situation & as the disease advances they figure all is ok! Suggest they ask questions about how to stay on top of their loved one's care? Talk to your people or your family's workers. Visit at least one to two times per month. Ask if there are special discounts? Ask to look at differently designed rooms. Realize that I really love Legacy S.R., but there's are some things I don't trust & that's the current administration! I'm not moving, but I watch what's happening closely!

Learn Tagala or Spanish and know other cultures and values are not the same as ours. The staff at Legacy House show a lot of patience with their residents. I would recommend this facility to others looking.

The staff is very attentive and they work hard at trying to make everyone feel apart of the community. They do many activities at the facility and quite a few picnics and some eating out experiences at restaurants.

It's a lovely place but when they sent her to the ER because my Mom fell the second night she was at her apartment (Assisted living) they sent her out without any of my contact information or give me a call. I had to go find her once I heard that she was sent to ER during the night. The hospital workers were glad to see me walk in looking for her. After couple of incidences along the way...a stay at a rehabilitation Ctr and another visit to an ER, the nurse in charge ( [name removed] ) determined that my mom cannot live in an assisted living side of the place, so the Legacy House fast tracked her to move into a Memory Care side. She has been there over five months now.

The staff and med techs were kind. Many of the CNA's were very skilled and helpful in memory care. The food was ok. The facility was nice, clean and kept in working order.

The meals and dining is a 3 at best but they are in the process of changes. The staff really does a great job knowing the residents names.. When I visit and we are out in the facility that make a point to say hello and know the residents name.. very kind and attentive if the residents ask for anything...They have a really good calendar of daily activities.. The apartments do not feel like an assisted living with nice 10ft + ceilings and the wall are very well insulated from noise of other units. The location outstanding with Southern Hill hospital a mile down the street.. There are also many different types of doctors offices surrounding. We can get to almost all my mom's different appointments within 10 mins. The food was really the only issue as it was just average a best.. they have recently changed staff and menu and they send out to the resident weekly now a survey and improvements that they would like to see... Overall we could not have chosen a better place for my mom..

My MIL went into hospital then rehab just a few days after arriving. But the legacy team regularly checked in to see how she was doing. Additionally, on Valentine's Day, legacy team member visited and gave my MIL A tulip plant and lovely card. It was very thoughtful. Overall the team is kind and supportive.

We picked this community because at the time, they offered the most activities for her. Would I recommend to others? That's difficult to answer because it would depend on the needs of their loved one.

I've lived of Legacy Village for over five years. Its become my home talk the people my family. It's a great village

Have lived on independent and now assisted living. Both are top-notch!

For the most part I've enjoyed my experience. The caregivers are kind with the residents and other staff. My only complaint is with the kitchen due to a shortage in staff the service is usually slow. I wonder have recommended to friends Legacy South.

It was a nice facility in a nice area that was close to home and where my sisters live. Respite stays seemed to be something they had experience with and were prepared for. I really liked the marketing rep that we met with. She spoke to my mother instead of only to me, the caretaker. She asked my mom about her interests, likes and dislikes. No place is perfect and my mother did not love it there. She won't love anyplace that is not her home! She did not care for the food or the noisy furnace in the room. I liked that they had a lift recliner in the room and comfort height toilets.

[name removed] was there on a respite stay for 1 month. However during that time I was very happy with her stay. The food was good, and the staff responded fairly fast when she needed help.

The dining has been very up-and-down from absolutely atrocious.)/ Cold food, out of stock items, poor taste etc). To really good. We have talked to the staff and put in several complaints, and it seems to have changed for the better we will see going forward

Clean, friendly, good health services and staff. Restaurant staff need training with table bussing. Communication about monthly events could be improved. Overall a good value.

Very pleased with the place compared to others in the area. It is expensive but worth it for a better quality of life if you can afford.

I would say overall, they are nice I'm not really pleased with how they clean my mother-in-law's place and I have to be on top of them about that. And there is high turnover, which I understand in that field there would be but overall I do feel comfortable and I feel that she safe and we have made some good contacts so that I have others that watch out for her although we do go pretty much a daily.