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8.9
Review Score
258 Walnut St, Shrewsbury, MA 01545
A Place for Mom sent me a list of facilities in my desired area. We toured three. All were very good, but Residence at Orchard Grove stood above the rest. The facility itself has an open, modern design,...
The Residence at Orchard Grove is a brand new monthly rental community in Shrewsbury. This luxury senior living community features independent and assisted living apartments along with a supportive neighborhood for those living with dementia and Alzheimer's.Featuring LCB's Everyday Gourmet dining...
741 Parker Street, East Longmeadow, MA 01028
My Dad has been a resident in the Reserve’s memory care unit for [date removed]. He is benefiting greatly from the caring staff that provides regular medication management, meals and housekeeping. The...
The Reserve at East Longmeadow is a new and exceptional assisted living and memory care community in East Longmeadow, Massachusetts. East Longmeadow is a beautiful city just outside of Springfield, one of the 'greenest' cities in the country with over 2,400 acres of parks. Springfield is also the...
60 Cold Spring Road, Rocky Hill, CT 06067
I would highly recommend it! It's a wonderful place and everyone is so friendly and nice to my mother. I would give it a rating of 10 stars!
Our assisted and memory care community is nestled on ten beautiful acres in Connecticut, providing a warm and inviting background for the perfect senior living experience. With spacious and comfortable accommodations that feel like home, events and activities that nourish that soul and...
7 Canal Rd, Suffield, CT 06078
Suffield by the River is a wonderful senior living community offering my 95 year old mother a safe place to continue living independently near her friends and family. We are grateful for the exceptional &...
Suffield by the River offers everything you could possibly want in senior residential living: - Independent living in beautifully appointed, spacious apartments with a full array of services and amenities. - Assisted living services offering as little or as much assistance as needed. - River's...
628 Old Westport Road, Dartmouth, MA 02747
Overall, the community is very nice. I especially enjoy walking the grounds to see the nature we are surrounded by. I love reading large print books from the library. We recently found out that we will be...
Welcome to the newly renovated Residence at Cedar Dell!Located in Dartmouth Massachusetts, a tranquil south coast town, our community which recently received a $1.5 million full community renovation, is nestled on ten acres of land. We offer 61 apartments that are a combination of studio, one and...
425 Albion Road, Lincoln, RI 02865
The Lighthouse at Lincoln is Rhode Island's only specialized memory care assisted living community, providing research-based treatment for older adults with Alzheimer's disease and other forms of memory loss.We provide the premiere research-based programming and interventions, including civic...
190 Mansfield Ave, Norton, MA 02766
When faced with finding an assisted living community for my mom with very short notice, A Place for Mom considered our needs and provided referrals to appropriate communities. Knowing that they had...
Imagine spending every day as you wish enjoying friends and family, participating in stimulating cultural and social activities, and receiving just the right amount of support to have your best day everyday! The Residence at Great Woods is the area's premier assisted living community located in...
1275 Route 72 West, Manahawkin, NJ 08050
The facility is beautiful and the memory care residents can go into any part of the facility they would like to visit with family. There is even happy hour on Fridays with live entertainment. The staff is...
Welcome to our wonderful community, The Residence at Stafford, where life is rich with laughter, learning and enrichment. Here, you'll find the perfect lifestyle among our Assisted Living and Memory Care options. There’s no better way of knowing what’s best than seeing for yourself.Imagine...
117 Simsbury Road, Avon, CT 06001
I love the staff, my Aunt is so happy there and we all are pleased with the support and communication. I would highly recommend.
Located minutes from historic downtown Avon, our brand new community is nestled on beautiful farmland, boasting easy proximity to great shopping, houses of worship, and all of the wonderful cultural and recreational attractions in the area.Our dining room offers "Anytime Dining" from 7am-7pm, a...
281 Western Blvd, Glastonbury, CT 06033
This is a high caliber staff with little turnover- From the dining room service to the active engagement of all the directors, this is by far one of the best elements of this location. Everything is made...
The Hearth is proud to offer Viking Pure Solutions’ electrochemically activated cleaning and disinfecting systems for our residents in each of our communities! This revolutionary safe and effective cleaner provides protection for our residents, teams, and families providing state of the art...
185 Pine Haven Shore Road, Shelburne, VT 05482
Residence at Shelburne Bay is a facility you can be comfortable with. The staff is very accommodating and compassionate in working with your family members. They are easy to talk to when you have questions...
The Residence at Shelburne Bay is an independent, assisted and memory care living community nestled in the friendly southwestern Vermont town of Shelburne, VT. Situated just a short distance from the breathtaking vistas of Lake Champlain, The Residence at Shelburne Bay is located within easy...
465 Quarry Hill Rd, South Burlington, VT 05403
Overall experience, we're very happy at the Residence at Quarry Hill. The staff are wonderful. The food is good, but it is not great. The cost is in line with others, but still $$$.
The Residence at Quarry Hill is a premier Independent Living, Assisted Living and Memory Care community nestled on a wooded parcel in South Burlington, VT. When you join our family, you'll thrive in a vibrant community setting, and as importantly, your family and friends will have the comfort of...
125 Dover Rd, Millis, MA 02054
The Residence at Charles Meadow has been a great place for my Mom. All of the staff are friendly and compassionate. They seem to truly care about the residents they are taking care of. There are a lot of...
369 Pond Street, Ashland, MA 01721
My mother really likes it The facility is clean, organized, and the staff genuinely care about the residents. Everything is amazing, but the price is astronomical.
Located in historic Ashland, our beautiful community boasts easy proximity to great shopping, houses of worship, I-495 and all of the wonderful cultural and recreational attractions in the area.We offer 80 apartments for 84 residents; a combination of 29 studio, 29 one-bedroom and 2 two-bedroom...
14 Second Street, Stamford, CT 06905
It is easy for residents to get around, the public areas are very nice, and the bistro and restaurant are inviting and are great gathering places.
WelcomeThe Residence at Summer Street is a premier luxury, and boutique-style Independent Living, Assisted Living and Memory Care community, in downtown Stamford, CT. When you join our family, you’ll thrive in a vibrant community setting, and as importantly, your family and friends will have the...
100 Sterling Way, Dover, NH 03820
My FIL was having behavioral issues, they were the only facility willing to take him. The staff has been outstanding in meeting his needs. Conversely Silver Square was no help at all with this situation!
Imagine finally having the time to do the things that make you happy: Catching up on the best-seller list, getting out to the theater with friends, learning a new language, or just relaxing with the people you enjoy. Imagine life without the worries and stresses of maintaining a home. Imagine you...
1979 Route 70 East, Cherry Hill, NJ 08003
All I can say is we were at another facility for a year and the resident is 100% better. The only thing I can't attest to is the activities because unfortunately my loved one doesn't participate in the...
The Residence at Cherry Hill provides multiple senior living options, including assisted living, memory care, respite care and on-site rehabilitation services. We are located on the northeast side of Cherry Hill New Jersey, just fifteen miles west of Philadelphia. We are lucky enough to be close...
119 E Central St, Natick, MA 01760
I visited the community with my husband and we were thrilled with the staff - the Executive Director was so engaging and welcoming. The nursing team was outgoing and friendly as were the housekeepers and...
Your next chapter in life starts at The Residence at Natick South. Ideally located just outside the city center and near Natick Mall, our luxury senior community offers a quiet, convenient setting where you can enjoy resort-style dining, sophisticated living options, and exceptional care anytime...
4 Technology Drive, Chelmsford, MA 01863
This community is amazing! The residents are always active, and there’s such a warm, vibrant atmosphere. The management team was so wonderful to my family throughout the transition. My mom has since moved...
Home Sweet HomeLocated in the beautiful town of North Chelmsford, Massachusetts, our assisted living and memory care community is a place where you can thrive. Enjoy a full and active life knowing our care team is available 24 hours a day, seven days a week to help you with anything you need. You...
615 Heath St, Chestnut Hill, MA 02467
We chose The Residence at Boylston Place because of the familiar location and nearby for me, the responsible person for my friend; easy walk to lots of stores and restaurants; newly redecorated; seemed...
The Residence at Boylston Place is a senior living community that provides traditional assisted living with security and every opportunity for a full, enriching life. The Residence at Boylston Place is located in one of Massachusetts' most exclusive and picturesque towns and offers a lifestyle...
6 Sally Sweet's Way, Salem, NH 03079
Mom and Dad were hesitant to move from Florida- until the walked into Salem Residence. Mom immediately lit up and declared she could see herself living here. They moved in within the month. Everybody has...
The Residence at Salem Woods is proudly operated by LCB Senior Living. Since 1994, we have pioneered modern senior living communities throughout the Northeast, specializing in Independent (Retirement) Living, Assisted Living and Memory Care. Together, we serve the diverse needs of our residents...
20 Summer St, Watertown, MA 02472
We are located in the heart of historic Watertown, steps from the Charles River and an easy proximity to shopping, houses of worship, recreation and the many cultural attractions that the area offers. We serve the communities surrounding us including Belmont, Newton, Waltham and Cambridge.The...
251 Rock Hill Road, Bala Cynwyd, PA 19004
Imagine having more time to do the things that make you happy: catching up on the best-seller list, getting out to the theater with friends, learning a new language or just relaxing with the people you enjoy. Imagine life without the worries and stresses of maintaining a home. Imagine you being...
1301 Laurel Oak Rd, Voorhees Township, NJ 08043
The Residence is amazing. - Spotless. - Everyone is friendly, a family feel. - Care is excellent. - The administrative staff is attentive to our needs and always available. - The food is from scratch, they...
Imagine finally having the time to do the things that make you happy: catching up on the best-seller list, getting out to the theater, learning a new language or just relaxing with friends. Imagine life without the worries and stresses of maintaining a home. Imagine you being you again.This is...
149 County Road, Ipswich, MA 01938
I think the nurses are fantastic and go out of their way to notify family if anything of concern with your loved one. Highly recommend!
The Residence at Riverbend is a rental community that has already established an outstanding reputation on the North Shore and beyond! Our dedication to an impeccable standard of quality in every aspect of the Riverbend lifestyle is evident in all we do; for instance our restaurant serves 3 meals...
Review Score
1,208 reviewsOut of 10
5 star
61%
4 star
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7%
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8%
A Place for Mom has scored LCB Management with 8.9 out of 10 using our proprietary review score based on 448 reviews in the last 2 years. Over all time, LCB Management has 1,208 reviews with an average "overall experience" of 4.3 out of 5.
We have not been very happy with Suffield by the River. It's a beautiful facility. Unfortunately we are quite disappointed with the care my mom has been receiving and the stress that puts on my father. The aids would benefit from more and consistent training. And I would recommend more staff aids rather than using an outside service. They are revamping the administration with three new administrators at one time. They keep their distance from the residents. They refer to some staff as doctors yet yet they are PAs. (House physician and Podiatrist). Mom's care has been abysmal. Except for her regular morning aid the other aids are not properly trained nor are they consistent with her care. The am and pm aids come at varying times and they actually forgot my mom one evening. Mom even fell when a new untrained aid came alone to prepare my mom for bed. The residents are required to buy their buzzers yet they often take a long time to respond and one time went to the wrong apartment. When it comes to the meals, the breakfast is great and the fact that my parents can go to the dining room at anytime and sit with whoever they want is great. Other than that the food is pretty awful, except for the baked good. Billing issues were almost impossible to resolve. No one wants to talk to you. Initially they were quite rude about adjusting their bill to reflect the promises of their marketing manager.
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Suffield by the River in Suffield, CT
4.4
(43 reviews)
It became apparent very early that there was a large change over in staffing. It seemed that my mother had an aide that was new every few days. The director and business manager and sales reps have changed in July and then again in September and one of the positions in January. I received a call from a nursing director that was less than professional and when I went to meet her about a week later, she no longer worked there. Aides actually told my mother she was calling for help too often and she was going to be charged for each call.
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The Residence at South Windsor Farms in South Windsor, CT
4.3
(52 reviews)
My sister wanted to be in Rocky Hill and Ferry Park Told us she could have independent living there. She moved In and what was promised by [name removed] was not the case. I felt I was aging myself at a rapid rate just visiting her there. Nobody can walk on their own, it’s like a nursing home and the executive director told me after we moved her in there that they don’t have a lot of residents because they all passed from covid. [Name removed] had said they were close to full. I will say it is a pretty building. But if you are active like my sister don’t go here. The activities are slow and the activity girl talks to you like You are a child. It just wasn’t for my sister and was very expensive!!! She only stayed a month or so and is much happier elsewhere.
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The Residence at Ferry Park in Rocky Hill, CT
4.3
(62 reviews)
The current administration lacks communication with the family. The community switched pharmacies without letting the family know, and this has caused delays in my loved one getting medications that are needed in a timely manner. I would recommend you make sure that this community is able to completely care for your loved one. If you don't want to have full involvement with your loved one's care, this isn't the place for your loved one. The meals are really good; however, they don't accommodate the dietary restrictions. The chef does puts together well menus. I was able to bring wine for my loved one to use and the community has lost these items. I ended up labeling the items the next time prior to bringing them into the community for my loved one.
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The Residence at Otter Creek in Middlebury, VT
4.2
(11 reviews)
The halls were dirty, the carpet was dirty. People seemed very frail, the dining room was dark.
The Reserve at East Longmeadow in East Longmeadow, MA
4.0
(62 reviews)
Although it is a beautiful facility, the management and staff are not friendly and could care less about their residents. Other than wait staff in the dining room, I am truly displeased by the front desk and administrative staff. My grandmother deserves to be greeted and spoken to in a friendly manner. Also, she pays extra to have her room cleaned and it is never clean. The sink has been clogged for months, the bathroom is disgusting and there is a layer of dust on her coffee table.
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The Reserve at East Longmeadow in East Longmeadow, MA
4.0
(62 reviews)
Placing 2 Seniors in a one bedroom space account their financial situation is not kindness, its maximizing profit. [Name removed] you should be ashamed! After bleeding people of their life savings then casting them aside is just wrong. This will be blogged across the internet for the public to decide. - This is a heartless assisted living facility.
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The Residence at Pearl Street in Reading, MA
3.6
(37 reviews)
My father moved in when it was Brookside and we felt quite good about the decision. However, when the management changed hands the service deteriorated. There were fewer aides and response time to a the call button increased. The food was hugely worse. We had chosen the facility because of the Kashrut on the food. Without notice to family they changed to a lower standard. I happened to see to find out because a notice was put in my father's box in 8 point type, too small for most seniors. My sister spoke with the management and they had no interest in discussing. The executive director was quotes by another staff as saying "The residents are spoiled we need to retrain them.". The food and beverages in Bubbe's cafe - a nice place to spend time out of the room was rarely available and the coffee machine was broken at times. The prices just went up alonf with the service decline One shininging light are the nurses who are truly amazing. The nurses are caring and understanding and the reason he stayed there after the changes made by the new management.
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Mattison Crossing in Freehold, NJ
2.9
(59 reviews)
Folks, the prior reviews are from people who "toured" the facility. What a crock. It's been numerous years since my mom stayed at Traditions, but they were far from 5 stars and I find it suspect that real users answers are buried. Mine shall likely be as well. Beware of a clean facad. That is not the best way to judge a facility.
3.5
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Traditions of Dedham in Dedham, MA
4.5
(28 reviews)
They were not expecting me when I showed up. I found the place to be dirty, the staff to not be knowledgable, and the rooms to be dingy. Not for me.
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The Residence at Paine Estate in Wayland, MA
3.8
(26 reviews)
I'm very sadden to say I was truly hopeful the new change in director would be a positive for the community but many of us are not impressed you may ask why I don't feel this new director is forthcoming truthfully he won't look many in the eye and when a issue arrives he laughs and smiles this is not consoling dare some we say anything we don't want back lash to our loved ones Trust me It's fixable maybe he don't realize it
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Mattison Crossing in Freehold, NJ
2.9
(59 reviews)
My mother was in the dementia/memory care unit at the Reserve (Brookdale) from August 2017 till she passed end of October 2017. It is a nice facility with some caring individuals. Some problems with cleanliness in the room. I would advise however that you will be charged an minimum of 7 days care after the individual dies. Total rip off. Money grubbing at it's worst. Read the contract very carefully.
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The Reserve at East Longmeadow in East Longmeadow, MA
4.0
(62 reviews)
Their care was good in terms of assisted living, but they had some personnel issues. people were leaving, and they were having trouble with man power, and they were short staffed. The chef left and they were faking it for quite a while, and the food was bad. They had assigned seating, and they didn't offer to help when there was another resident causing problems. There were people on the verge of being in the memory unit, and causing trouble at meals, and that made for an unhappy social environment. Management was not doing a good job, and didn't have enough people.
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The Residence at Cherry Hill in Cherry Hill, NJ
4.1
(80 reviews)
This facility is small and appropriate for low functioning dementia patients. The staff is caring and attentive but activities are limited and stimulation is minimal. We moved our mother after one week because it became clear to us that despite what we had been told the residents were in the more advanced stages of their disease, were fairly low functioning with offered activities matching this level of functioning and our mother would be under stimulated, bored and unhappy. We also had some concerns regarding cleanliness but we expect those concerns have been addressed by management. BEWARE: All email addresses were the persons title and not their name; probably means high turnover! HINT: Be sure to negotiate for a trial period, in writing, before signing anything if you have any concerns as to the appropriateness of this or any facility. We did not and despite rigorous negotiations with management left a large amount of our mother's money on the table when we moved her.
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The Residence at Ferry Park in Rocky Hill, CT
4.3
(62 reviews)
The Hearth management is not transparent through out the corona crisis. Meaning families and loved ones are not regularly updated with number COVID19 cases with staff and residents and insist they fall outside of governer executive orders including protection from late fees and rent deferment and eviction proceedings during the crisis. . This is not what you'd expect and these places need a lesson in tenant rights and protections. The contract is usery as you wait to see who's next to go to the hospital.
1.5
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The Residence at Glastonbury in Glastonbury, CT
4.1
(45 reviews)
Most of the aides are very good. However, they are understaffed. I was in my uncle’s room when he rang for assistance and waited 15 minutes for someone to come. This happened multiple times and it didn’t matter if it was during the week or on the weekend. There never seemed to be enough help. God forbid if it was a true medical emergency, the resident would be up the creek without a paddle.
3.5
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1.5
The Residence at Stafford in Manahawkin, NJ
4.6
(42 reviews)
Not a place I can recommend. Make a visit to the place without calling ahead and you’ll see the real deal. I hear they don’t treat their staff well and that’s why there’s so much turnover. It’s all smoke and mirrors. Good food and beautiful place, but when your loved one truly needs care and attention you won’t find it here.
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The Residence at Orchard Grove in Shrewsbury, MA
4.6
(49 reviews)
My parent has been here for few years Yes I will admit the young man who took over as executive director is not good for this community he may be a nice guy but he truly is not up to running a facility I have seen too much of a decline but do we blame him or management they can read they can see so why have they not stepped up to replace him or educate him better The nurse is caring I have not had a issue with her at all making fun of a persons voice is not mature let’s focus on the community yes we need new director Food is good Activity Staff is exceptional
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Mattison Crossing in Freehold, NJ
2.9
(59 reviews)
blind tour over the weekend visited family friend. Only 4 staff members to assist aides. Nurses stating in front of staff this building is going down the tubes. New Management horrible. Family looking for new facility, the brookside needs to change there name or get a new management company to truly fix the building
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Mattison Crossing in Freehold, NJ
2.9
(59 reviews)
My sisters and I moved our Mother into the Assisted Living Section of Brookdale (formerly Emeritus) in East Longmeadow, Massachusetts prior to her being diagnosed with dementia. Within five months, the Director of the facility informed us that our Mother had wandered outside unescorted and would need to be moved to the Memory Care Unit immediately. With no guidance and little communication from the staff at Brookdale, we hesitantly moved our Mother into this new area. That’s when our real nightmares at Brookdale began. While the Assisted Living Section of this facility may be adequate for seniors who need little to no assistance, the Memory Care Unit is extremely poorly staffed for people with dementia. During the first of two meetings with Brookdale’s Director and Senior Nurse, we were ASSURED that unless our Mother needed hospitalization, she would be able to live out the rest of her life at Brookdale. They emphasized that they were well versed in the late stages of dementia and would absolutely be able to care for her there. We were told that there was medical staff available which we assumed would mean that should our Mother have any medical issues, they would be able to take care of them. We soon found out that those were completely false statements. The care that our Mother received there was of the poorest quality. We constantly received phone calls from the nursing staff suggesting that our Mother’s confusion was due to a urinary tract infection, which was not true as we had taken her to an urologist and were told she didn’t have one. Our Mother’s bed was rarely changed; her laundry was thrown into her room, along with clothes that belonged to other residents; she was often left in bed all day long with very little supervision; and it became a common occurrence to visit her and find her crying and confused over very small things that the staff could easily have taken care of. Our impression of the senior staff there was that they cared more about meeting dollar quotas than taking care of their residents. While the Memory Care Unit at this facility may be an adequate place for seniors with mild or initial stage dementia, I would not recommend it for mid- to end-stage dementia.
0.5
1.5
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The Reserve at East Longmeadow in East Longmeadow, MA
4.0
(62 reviews)
There are 41 total LCB Management Facilities.
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