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Characterized by a company culture focused on family and guided by more than three decades of experience, LCB Management offers a continuum of senior living options at 41 locations across seven Northeastern states. Whether residents are looking for a maintenance-free lifestyle, are in need of assisted living services, or are seeking a memory care program for extra cognitive support, LCB Management can provide the solution. Read 1,208 reviews averaging 4.3 stars to see how LCB Management’s associates empower residents in their daily lives. With personal services that vary based on level of care, signature programs like Reflections Memory Care and Anytime Dining, and a calendar of activities and events to engage in, LCB Management communities are designed to suit each individual.

8.9

Review Score

1,208 reviews
41 communities
4 senior living award communities
Starting from $X,XXX/mo

LCB Management community listings

Showing 41 communities
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The Residence at Orchard Grove

258 Walnut St, Shrewsbury, MA 01545

Starting at$X,XXX+ monthly
19
19 Photos available
9.8
Review Score
49 reviews

A Place for Mom sent me a list of facilities in my desired area. We toured three. All were very good, but Residence at Orchard Grove stood above the rest. The facility itself has an open, modern design,...

Best Meals and Dining
Provides: Assisted Living, Memory Care, Independent Living

The Residence at Orchard Grove is a brand new monthly rental community in Shrewsbury. This luxury senior living community features independent and assisted living apartments along with a supportive neighborhood for those living with dementia and Alzheimer's.Featuring LCB's Everyday Gourmet dining...

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The Reserve at East Longmeadow

741 Parker Street, East Longmeadow, MA 01028

Starting at$X,XXX+ monthly
16
16 Photos available
9.5
Review Score
62 reviews

My Dad has been a resident in the Reserve’s memory care unit for [date removed]. He is benefiting greatly from the caring staff that provides regular medication management, meals and housekeeping. The...

Provides: Assisted Living, Memory Care, Independent Living

The Reserve at East Longmeadow is a new and exceptional assisted living and memory care community in East Longmeadow, Massachusetts. East Longmeadow is a beautiful city just outside of Springfield, one of the 'greenest' cities in the country with over 2,400 acres of parks. Springfield is also the...

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The Residence at Ferry Park

60 Cold Spring Road, Rocky Hill, CT 06067

Starting at$X,XXX+ monthly
8
8 Photos available
9.5
Review Score
62 reviews

I would highly recommend it! It's a wonderful place and everyone is so friendly and nice to my mother. I would give it a rating of 10 stars!

Provides: Assisted Living, Memory Care, Independent Living

Our assisted and memory care community is nestled on ten beautiful acres in Connecticut, providing a warm and inviting background for the perfect senior living experience. With spacious and comfortable accommodations that feel like home, events and activities that nourish that soul and...

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Suffield by the River

7 Canal Rd, Suffield, CT 06078

Starting at$X,XXX+ monthly
5
5 Photos available
9.5
Review Score
43 reviews

Suffield by the River is a wonderful senior living community offering my 95 year old mother a safe place to continue living independently near her friends and family. We are grateful for the exceptional &...

Provides: Assisted Living, Memory Care, Independent Living

Suffield by the River offers everything you could possibly want in senior residential living: - Independent living in beautifully appointed, spacious apartments with a full array of services and amenities. - Assisted living services offering as little or as much assistance as needed. - River's...

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The Residence at Cedar Dell

628 Old Westport Road, Dartmouth, MA 02747

Starting at$X,XXX+ monthly
19
19 Photos available
9.9
Review Score
32 reviews

Overall, the community is very nice. I especially enjoy walking the grounds to see the nature we are surrounded by. I love reading large print books from the library. We recently found out that we will be...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to the newly renovated Residence at Cedar Dell!Located in Dartmouth Massachusetts, a tranquil south coast town, our community which recently received a $1.5 million full community renovation, is nestled on ten acres of land. We offer 61 apartments that are a combination of studio, one and...

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The Lighthouse at Lincoln

425 Albion Road, Lincoln, RI 02865

Starting at$X,XXX+ monthly
12
12 Photos available
9.9
Review Score
57 reviews
Provides: Memory Care

The Lighthouse at Lincoln is Rhode Island's only specialized memory care assisted living community, providing research-based treatment for older adults with Alzheimer's disease and other forms of memory loss.We provide the premiere research-based programming and interventions, including civic...

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The Residence at Great Woods

190 Mansfield Ave, Norton, MA 02766

Starting at$X,XXX+ monthly
9
9 Photos available
9.7
Review Score
33 reviews

When faced with finding an assisted living community for my mom with very short notice, A Place for Mom considered our needs and provided referrals to appropriate communities. Knowing that they had...

Provides: Assisted Living, Memory Care, Independent Living

Imagine spending every day as you wish enjoying friends and family, participating in stimulating cultural and social activities, and receiving just the right amount of support to have your best day everyday! The Residence at Great Woods is the area's premier assisted living community located in...

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The Residence at Stafford

1275 Route 72 West, Manahawkin, NJ 08050

Starting at$X,XXX+ monthly
9
9 Photos available
9.7
Review Score
42 reviews

The facility is beautiful and the memory care residents can go into any part of the facility they would like to visit with family. There is even happy hour on Fridays with live entertainment. The staff is...

Provides: Assisted Living, Memory Care

Welcome to our wonderful community, The Residence at Stafford, where life is rich with laughter, learning and enrichment. Here, you'll find the perfect lifestyle among our Assisted Living and Memory Care options. There’s no better way of knowing what’s best than seeing for yourself.Imagine...

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The Residence at Brookside

117 Simsbury Road, Avon, CT 06001

Starting at$X,XXX+ monthly
13
13 Photos available
9.6
Review Score
27 reviews

I love the staff, my Aunt is so happy there and we all are pleased with the support and communication. I would highly recommend.

Provides: Assisted Living, Memory Care, Independent Living

Located minutes from historic downtown Avon, our brand new community is nestled on beautiful farmland, boasting easy proximity to great shopping, houses of worship, and all of the wonderful cultural and recreational attractions in the area.Our dining room offers "Anytime Dining" from 7am-7pm, a...

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The Residence at Glastonbury

281 Western Blvd, Glastonbury, CT 06033

Starting at$X,XXX+ monthly
15
15 Photos available
4
4 Floor plans available
9.6
Review Score
45 reviews

This is a high caliber staff with little turnover- From the dining room service to the active engagement of all the directors, this is by far one of the best elements of this location. Everything is made...

Provides: Assisted Living, Memory Care, Independent Living

The Hearth is proud to offer Viking Pure Solutions’ electrochemically activated cleaning and disinfecting systems for our residents in each of our communities! This revolutionary safe and effective cleaner provides protection for our residents, teams, and families providing state of the art...

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The Residence at Shelburne Bay

185 Pine Haven Shore Road, Shelburne, VT 05482

Starting at$X,XXX+ monthly
12
12 Photos available
9.5
Review Score
17 reviews

Residence at Shelburne Bay is a facility you can be comfortable with. The staff is very accommodating and compassionate in working with your family members. They are easy to talk to when you have questions...

Provides: Assisted Living, Memory Care, Independent Living

The Residence at Shelburne Bay is an independent, assisted and memory care living community nestled in the friendly southwestern Vermont town of Shelburne, VT. Situated just a short distance from the breathtaking vistas of Lake Champlain, The Residence at Shelburne Bay is located within easy...

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The Residence at Quarry Hill

465 Quarry Hill Rd, South Burlington, VT 05403

Starting at$X,XXX+ monthly
18
18 Photos available
9.5
Review Score
22 reviews

Overall experience, we're very happy at the Residence at Quarry Hill. The staff are wonderful. The food is good, but it is not great. The cost is in line with others, but still $$$.

Provides: Assisted Living, Memory Care, Independent Living

The Residence at Quarry Hill is a premier Independent Living, Assisted Living and Memory Care community nestled on a wooded parcel in South Burlington, VT. When you join our family, you'll thrive in a vibrant community setting, and as importantly, your family and friends will have the comfort of...

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The Residence at Charles Meadow

125 Dover Rd, Millis, MA 02054

Starting at$X,XXX+ monthly
2
2 Photos available
9.5
Review Score
11 reviews

The Residence at Charles Meadow has been a great place for my Mom. All of the staff are friendly and compassionate. They seem to truly care about the residents they are taking care of. There are a lot of...

Provides: Assisted Living, Memory Care, Independent Living

The Residence at Valley Farm

369 Pond Street, Ashland, MA 01721

Starting at$X,XXX+ monthly
17
17 Photos available
9.3
Review Score
21 reviews

My mother really likes it The facility is clean, organized, and the staff genuinely care about the residents. Everything is amazing, but the price is astronomical.

Provides: Assisted Living, Memory Care, Independent Living

Located in historic Ashland, our beautiful community boasts easy proximity to great shopping, houses of worship, I-495 and all of the wonderful cultural and recreational attractions in the area.We offer 80 apartments for 84 residents; a combination of 29 studio, 29 one-bedroom and 2 two-bedroom...

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The Residence at Summer Street

14 Second Street, Stamford, CT 06905

Starting at$X,XXX+ monthly
14
14 Photos available
9.3
Review Score
15 reviews

It is easy for residents to get around, the public areas are very nice, and the bistro and restaurant are inviting and are great gathering places.

Provides: Assisted Living, Memory Care, Independent Living

WelcomeThe Residence at Summer Street is a premier luxury, and boutique-style Independent Living, Assisted Living and Memory Care community, in downtown Stamford, CT. When you join our family, you’ll thrive in a vibrant community setting, and as importantly, your family and friends will have the...

... Read more

The Residence at Silver Square

100 Sterling Way, Dover, NH 03820

Starting at$X,XXX+ monthly
18
18 Photos available
9.3
Review Score
29 reviews

My FIL was having behavioral issues, they were the only facility willing to take him. The staff has been outstanding in meeting his needs. Conversely Silver Square was no help at all with this situation!

Provides: Assisted Living, Memory Care, Independent Living

Imagine finally having the time to do the things that make you happy: Catching up on the best-seller list, getting out to the theater with friends, learning a new language, or just relaxing with the people you enjoy. Imagine life without the worries and stresses of maintaining a home. Imagine you...

... Read more

The Residence at Cherry Hill

1979 Route 70 East, Cherry Hill, NJ 08003

Starting at$X,XXX+ monthly
2
2 Photos available
9.2
Review Score
80 reviews

All I can say is we were at another facility for a year and the resident is 100% better. The only thing I can't attest to is the activities because unfortunately my loved one doesn't participate in the...

Provides: Assisted Living, Memory Care

The Residence at Cherry Hill provides multiple senior living options, including assisted living, memory care, respite care and on-site rehabilitation services. We are located on the northeast side of Cherry Hill New Jersey, just fifteen miles west of Philadelphia. We are lucky enough to be close...

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The Residence at Natick South

119 E Central St, Natick, MA 01760

Starting at$X,XXX+ monthly
11
11 Photos available
9.2
Review Score
6 reviews

I visited the community with my husband and we were thrilled with the staff - the Executive Director was so engaging and welcoming. The nursing team was outgoing and friendly as were the housekeepers and...

Provides: Assisted Living, Memory Care

Your next chapter in life starts at The Residence at Natick South. Ideally located just outside the city center and near Natick Mall, our luxury senior community offers a quiet, convenient setting where you can enjoy resort-style dining, sophisticated living options, and exceptional care anytime...

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The Residence at Freeman Lake

4 Technology Drive, Chelmsford, MA 01863

Starting at$X,XXX+ monthly
10
10 Photos available
9.2
Review Score
72 reviews

This community is amazing! The residents are always active, and there’s such a warm, vibrant atmosphere. The management team was so wonderful to my family throughout the transition. My mom has since moved...

Provides: Assisted Living, Memory Care

Home Sweet HomeLocated in the beautiful town of North Chelmsford, Massachusetts, our assisted living and memory care community is a place where you can thrive. Enjoy a full and active life knowing our care team is available 24 hours a day, seven days a week to help you with anything you need. You...

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The Residence at Boylston Place

615 Heath St, Chestnut Hill, MA 02467

Starting at$X,XXX+ monthly
3
3 Photos available
9.2
Review Score
20 reviews

We chose The Residence at Boylston Place because of the familiar location and nearby for me, the responsible person for my friend; easy walk to lots of stores and restaurants; newly redecorated; seemed...

Provides: Assisted Living, Memory Care, Independent Living

The Residence at Boylston Place is a senior living community that provides traditional assisted living with security and every opportunity for a full, enriching life. The Residence at Boylston Place is located in one of Massachusetts' most exclusive and picturesque towns and offers a lifestyle...

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The Residence at Salem Woods

6 Sally Sweet's Way, Salem, NH 03079

Starting at$X,XXX+ monthly
18
18 Photos available
9.0
Review Score
35 reviews

Mom and Dad were hesitant to move from Florida- until the walked into Salem Residence. Mom immediately lit up and declared she could see herself living here. They moved in within the month. Everybody has...

Provides: Assisted Living, Memory Care, Independent Living

The Residence at Salem Woods is proudly operated by LCB Senior Living. Since 1994, we have pioneered modern senior living communities throughout the Northeast, specializing in Independent (Retirement) Living, Assisted Living and Memory Care. Together, we serve the diverse needs of our residents...

... Read more

The Residence at Watertown Square

20 Summer St, Watertown, MA 02472

Starting at$X,XXX+ monthly
15
15 Photos available
8.9
Review Score
24 reviews
Provides: Assisted Living, Memory Care, Independent Living

We are located in the heart of historic Watertown, steps from the Charles River and an easy proximity to shopping, houses of worship, recreation and the many cultural attractions that the area offers. We serve the communities surrounding us including Belmont, Newton, Waltham and Cambridge.The...

... Read more

The Residence at Bala Cynwyd

251 Rock Hill Road, Bala Cynwyd, PA 19004

Starting at$X,XXX+ monthly
31
31 Photos available
8.9
Review Score
4 reviews
Provides: Assisted Living, Memory Care, Independent Living

Imagine having more time to do the things that make you happy: catching up on the best-seller list, getting out to the theater with friends, learning a new language or just relaxing with the people you enjoy. Imagine life without the worries and stresses of maintaining a home. Imagine you being...

... Read more

The Residence at Voorhees

1301 Laurel Oak Rd, Voorhees Township, NJ 08043

Starting at$X,XXX+ monthly
8
8 Photos available
8.9
Review Score
45 reviews

The Residence is amazing. - Spotless. - Everyone is friendly, a family feel. - Care is excellent. - The administrative staff is attentive to our needs and always available. - The food is from scratch, they...

Provides: Assisted Living, Memory Care

Imagine finally having the time to do the things that make you happy: catching up on the best-seller list, getting out to the theater, learning a new language or just relaxing with friends. Imagine life without the worries and stresses of maintaining a home. Imagine you being you again.This is...

... Read more

The Residence at Riverbend

149 County Road, Ipswich, MA 01938

Starting at$X,XXX+ monthly
4
4 Photos available
8.9
Review Score
11 reviews

I think the nurses are fantastic and go out of their way to notify family if anything of concern with your loved one. Highly recommend!

Provides: Assisted Living, Memory Care, Independent Living

The Residence at Riverbend is a rental community that has already established an outstanding reputation on the North Shore and beyond! Our dedication to an impeccable standard of quality in every aspect of the Riverbend lifestyle is evident in all we do; for instance our restaurant serves 3 meals...

... Read more
Viewing 1-25 out of 41 communities

Reviews
for LCB Management

8.9
Review Score
1,208 reviews

Review Score

1,208 reviews
8.9

Out of 10


5 star

61%

4 star

23%

3 star

7%

2 star

3%

1 star

8%

A Place for Mom has scored LCB Management with 8.9 out of 10 using our proprietary review score based on 448 reviews in the last 2 years. Over all time, LCB Management has 1,208 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
733
275
83
30
87
Date Submitted
104
204
448
Reviewer
84
825
256
28
Care Received
478
96
634
1021-1040 of 1208 reviews
Sort by

3.0
Anonymous - Family/Friend
Assisted Living
February 22, 2024
Verified Review
Review for The Residence at Ferry Park

I liked the staff, the place was nice. High turn over in upper management and bait and switch tactics turned me off. I picked it because the up front rate was reasonable. Then a few months in they upped it $2k.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

5

Staff

5

Value for Cost

2


3.0
Anonymous - Family/Friend
Assisted Living
January 2, 2024
Verified Review
Understaffed.

The Residence at Brookside is a lovely facility, and the employees were all very nice. However, they were clearly understaffed and had a lot of turnover, which does not inspire a lot of faith. Additionally, I don't think the care was all that great - my brother's meds were messed up a couple of times, and communication was not good - among staff, between staff and my brother's medical team, and between staff and our family. I was honestly pretty disappointed in the quality of care for the price.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

3

Activities

4

Staff

5

Value for Cost

3


3.0
Anonymous - Resident/client
Independent Living
December 8, 2023
Verified Review
A nice community with room for improvement. It has good potential...just do a good diligence exploration to be sure.....

The place is just ok...needs strong leadership. Feels the mbs have taken too much control...with the budget, but not with operations. The recruiter oversells the place, especially in the area of food.. A nice community with room for improvement. It has good potential...just do a good diligence exploration to be sure it's the right place for you

Cleanliness

3

Friendliness

4

Meals & Dining

2

Care Services

3

Activities

3

Staff

4

Value for Cost

2


3.0
Anonymous - Family/Friend
Assisted Living
October 11, 2023
Verified Review
Our Experience

Within a week of moving my loved one into The Residence at Five Corners there was a major change to upper management and office staff, even the head nurse was on the verge of leaving. [Name removed], the nurse in charge, is terrific. If she had gone we might have reconsidered the move. We also find it to be very expensive if the resident needs extra help. Right now our loved one is not happy about being there and seems to be a bit depressed. Her speech is not good and she has difficulty communicating with the other residents, which is not helping. We were hoping that the staff would help to try to get her more involved with the community and activities. It's a very nice facility, but all the changes at the top must signal something. We'll see going forward.

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

3

Activities

3

Staff

3

Value for Cost

3


3.0
Anonymous - Family/Friend
Assisted Living
June 12, 2023
Verified Review
Great Care but be Aware

My family and loved one have had an average experience here. The staff that interact with the residents are great. The concern we have is with the back office staff, they have been dishonest and don't follow the proper protocols when increasing the rent prices. There are meals and activities to assist with the socialization for the residents.

Cleanliness

5

Friendliness

3

Meals & Dining

4

Care Services

5

Activities

5

Staff

2

Value for Cost

1


3.0
Anonymous - Family/Friend
Assisted Living
May 25, 2023
Verified Review
Our experience with Suffield by the River

My loved one is currently a resident at Suffield by the River. It's a nice facility, but we were misled upfront about the level of care needed. I would recommend getting your loved one's Initial Care Plan Assessment in writing, in the case that you receive unexpected charges.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

4

Value for Cost

4


3.0
Anonymous - Resident/client
Independent Living
May 2, 2023
Verified Review
The Residence at Selleck's Woods

We were not advised of all the extra costs of other services at the beginning of the initial talks. The building is clean and the staff works hard. The staff are quite friendly , actually friendlier than some people in the front office. The care is so so. The nurses are not allowed to do too much. No registered nurse on all night. The dining staff is one of the strongest areas of the entire building. The guys are great, the food is ok, but right now they are under staffed.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

3

Activities

No data collected

Staff

4

Value for Cost

No data collected


3.0
Kathryn - Family/Friend
Memory Care
April 18, 2023
Concerning.

My late husband was a resident at The Lighthouse. In his short stay he caught scabies from another patient and not long after he was unceremoniously thrown out for being combative. He had late stage dementia and combative episodes are common. To have a so called "associate" discuss him in a common area was very unprofessional.

Cleanliness

4

Friendliness

3

Meals & Dining

3

Care Services

3

Activities

3

Staff

4

Value for Cost

2


3.0
Lynette - Family/Friend
Assisted Living
March 29, 2023
Verified Review
Overall I am pleased, but have some disappointments

Pros) it's not a lock down place. It's like she has her apt and she can come and go and people can visit. Food is great. Always company available. Hair salon on site. Encouraging socialization. Cons) I was under the impression that some basic med needs would be handled but I guess not. She has to take eye drops for an upcoming surgery and her friends told me the facility is unable to assist. I assumed she would at least be able to get a quick reminder for the few days she has to do the drops every 4 hours. I can somewhat understand not being able to administer the drops for her but reminders after surgery shouldn't be a problem. She also has the sleep apnea machine. I can again kind of understand you not being able to put it on. But I don't understand why she can't have a little more help with the reminder to wear it. Like a quick knock on her door after her evening meds. Maybe when she gets her meds write a note and place it on her bed so she sees it. Just something. Her neurologist said it's vital to keeping her memory issues from progressing so I wish there was something more that could be done. I know you can't force her and babysit her. I understand everyone is busy. But I feel like something could be done She is there for her memory and those 2 things are pretty important for her medical care so I was confused and disappointed when her friends explained she was unable to receive assistance for those 2 things. Another pro is it looks like a home, looks welcoming, from the outside and inside. Overall she seems very happy and the place seems great. I guess my expectations of medication management assistance were off. So I would have wanted to know in detail exactly what the medication management assistance covers and will not cover

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

3

Activities

4

Staff

5

Value for Cost

3


3.0
anonymous - Family/Friend
Assisted Living
March 21, 2023
Verified Review
Our Experience

I would encourage potential residents to ask many questions at the initial viewing and discussion of the support system. I would also encourage potential residents to have a few meals and to get a sense of what it's like to dine at the facility. I would also encourage potential residents to speak with current residents to get a sense of the community. I would say that my loved one is someone who is a loner, so he may not be a typical resident. At the same time, we expected a bit more support on a regular basis. Sometimes we need to follow up on our own when there is a change in cleaning schedule, for example, or a request for a bit more attention for him on days when he needs additional support. It is not always clear that our requests or communicated to the appropriate staff.

Cleanliness

4

Friendliness

4

Meals & Dining

2

Care Services

3

Activities

No data collected

Staff

4

Value for Cost

3


3.0
Anonymous - Family/Friend
Assisted Living
March 6, 2023
Verified Review
My review of The Residence at Boylston Place

My suggestions for improvement: Provide more welcoming experiences for new residents. Add more activities for all residents that would provide more ways to get to know each other and to strengthen the community bond.

Cleanliness

3

Friendliness

3

Meals & Dining

5

Care Services

3

Activities

3

Staff

4

Value for Cost

2


3.0
Judith - Toured community
Assisted Living
March 3, 2023
Verified Review
tour review

Our family had an in person tour with Mercer Hill and we found the person who gave us the tour was very nice, but just not as welcoming. We got the impression that it was not going to work out from the very beginning. Also the facility itself was just not as pleasant of an environment.


3.0
Anonymous - Family/Friend
Memory Care
February 14, 2023
Verified Review
Ask Lots of Questions

I would recommend you ask lots of questions about the care your loved one needs. They weren't able to accommodate all the care my loved one needed while here. There were three meals a day severed and there were choices to choose from for the residents. The activities were very quiet and subdued. There was no music playing during activities, and it would be nice to see more lively interaction with the residents.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

4

Activities

2

Staff

4

Value for Cost

3


3.0
anonymous - Toured community
Independent Living
February 8, 2023
Verified Review
Tour Experience

I was not thrilled with The Residence at Summer Street. When we walked in it kind of smelled like a hospital and just felt very institutional.


3.0
anonymous - Family/Friend
Assisted Living
January 26, 2023
Verified Review
Ask More Questions

I felt they oversold some things that were going to be available - for instance, they said you can regulate the heat/AC in each resident's room. While each person does have their own thermostat, apparently the state regulates when they flip to heat vs. AC, which causes some extremes during the season changes. The ambassador she was promised did get in touch with her, but there wasn't much help in the beginning. I also found a cockroach in the bathroom, and they said they would spray for it, but that was upsetting. They've been doing great with her medication management though, and she's looking better. The staff has been friendly, and they seem to address any concerns we have. Overall they've done a pretty good job.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

4

Value for Cost

4


3.0
Anonymous - Family/Friend
Assisted Living
December 1, 2022
Verified Review

The community is extremely friendly and welcoming. They have wonderful arts and crafts and activities that include everyone, there's something to do constantly. The facility is beautiful and kept very clean and the grounds are manicured. I have moms laundry done. They aren't careful with how they do her wash. Many things come back ruined or shrunk. Care services aren't up to par. I have requested call backs and asked questions with no reply for days. I usually have to ask front desk for help! Overall it's a decent facility.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

2

Activities

5

Staff

5

Value for Cost

2


3.0
Scott C - Family/Friend
Assisted Living
October 20, 2022
Verified Review
Make sure you know what this facility offers

My loved one was there a short period of time. They need to be a lot more clear upfront, on what they can and cannot do, as it relates to the level of care that is needed for your loved one. They need to do a better job of explaining things. Overall, it was not a great experience, until hospice stepped in to help my loved one. The staff was better after hospice arrived.

Cleanliness

5

Friendliness

4

Meals & Dining

5

Care Services

3

Activities

No data collected

Staff

3

Value for Cost

1


3.0
Anonymous - Family/Friend
Assisted Living
September 28, 2022
Verified Review
Review for The Residence at Orchard Grove

My loved one was not at this community for a long time. I would recommend, as long as it is for asstisted living only, opposed to long term care or a nursing home.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

3

Activities

4

Staff

4

Value for Cost

4


3.0
Robert - Resident/client
Assisted Living
September 6, 2022
Verified Review
Review for The Residence at Melrose Station

They offer acctivities, but I have not partcipated in any yet. The staff is very welcoming. If your loved one needs independent living, then this would not be a good match for them. It is moreso designed, for those who need assisted living.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

4


3.0
anonymous - Toured community
Independent Living
September 6, 2022
Verified Review
Tour experience

We toured with Mercer Hill at Doylestown and it was too sanitary looking - we wanted some place that would feel cozy. They also just had too much going on and forced activities.


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