LCB Management

Good but read the contract for the various prices on the levels independent living. It was very good I would go back again.

Overall, from all reports it seems to be going very well. She seems happy, healthy and safe. She feels the care is good. My dad had some confusion about the medical care- but that could be him misunderstanding some things. The facility is very nice and we are happy so far. I am neither the health care proxy nor the POA- so my communication with staff is limited.

My mom is currently a resident at The Residence at Cedar Dell and overall things have been very good. I find the communication with the family is good. I can't really rate the food, my mom is never happy with any food. The PT and OT is excellent!! The staff is friendly and engaging. My brothers are a little less impressed, but still like it. I work in healthcare, so I understand that my mom isn't the center of their universe. I would recommend The Residence at Cedar Dell to others.

I am currently a resident at The Residence at Watertown Square. My experience at this facility has been very good so far. The care services are great. The friendliness and food are both okay. The cleanliness and staff are good. The activities and value for cost are also good. Overall, this facility is a great place. I have, and will continue to, recommend The Residence at Watertown Square to family and friends.

Our family had an in person tour with The Residence at Chadds Ford and overall we thought it was a nice tour experience, but for our loved one it was just a little bit smaller.

We toured with Chadds Ford and the facility was right on busy 202 and seemed more like a high rise community. It seemed more like a place for independent living rather than assisted.

I'm understanding the following: Our loved one and family have had a good experience with The Residence at Great Woods. The staff are kind and caring towards the residents. Everyone is friendly. The dining room and food service needs some assistance for improvements for the residents. Overall, we would recommend you check out the community to see if it would be a good fit for your loved one.

The food is very good and based on our experience we would recommend this community to other families.

It's a very nice place and has some communication issues that they address when it is pointed out to them, and is most likely due to changes in staff that come with a new business. Overall very pleased with the place and experience.

We really like how Suffield by the River has different levels of care in the same complex - there is independent living, assisted living, memory care and there is even a nursing home right next door that we believe they have some affiliation with. The location is very ideal for our family and we also like that it is not huge, it is a smaller facility that does not get overwhelming. There are plenty of sufficient activities for the residents there - our loved one seems happy with them. The meals started off really good and then there was a turnover in their staff so the meals dropped off and were disconnected, but they are recovering now so the meals are better.

This facility has been great! My loved one really loves the food. They offer a huge amount of activities. Communication with the family is great. Housekeeping is once a week and it's been good. Some of the staff are responsive and some not so much, so follow up can be poor at times. But overall, it's been a great experience so far. I would definitely recommend this facility to family and friends.

Very positive experience - the staff is very happy, it shows they love working there. I would absolutely recommend The Residence at Valley Farm to others looking for their loved ones.

Most of everything with Mercer Hill has been a great experience, but when it comes to the meals and dining service that could be improved, it is one of the biggest problems. They could offer more options for those with dietary restrictions as well as adequate portion sizes. The dining service itself is just very slow and the food a lot of the times comes out cold .

Suffield by the River is a very nice and welcoming community and right when you walk in there is no smell so you know they do a great job cleaning. With it being very nice it is on the pricier side, but the meals and dining services are really good and their are plenty of activities going on for the residents to do. We would absolutely recommend this community to other families.

Since our loved one has been there, there are been quite a big turnover with the administrative staff team which has been quite cumbersome. However the nurses there have been there for awhile which is great. The care services are really good - the price is quite high but at the end of the day it is worth it. Based on our experience we would recommend The Residences at South Windsor Farms to other families.

Our family had an in person tour and it was a really nice tour and the community is very modern but the location was just to far away for our family

This community is very very clean and the staff members are so friendly, and they always seem very organized. They have plenty of different activities for the residents, we were speaking with the director the other day and depending on the residents abilities they will spilt them up into different activities and everything seems really varied. We would recommend this community to other families but we do have to say the price increase over the months has been pretty shocking.

The thing I like best about Residence at Ferry Park is the price. They don't nickel and dime you for everything. You pay one price, with everything included. While you might pay a little more, it's way less stressful not having to worry about any unforeseen extras each month. It's also a great atmosphere, which I feel right when I walk in the door.

It's a good place it's very hard to take care of the different kinds of variety of patients they have to deal with. They are doing a good job. I thank them every time I leave for doing what they do because I know I did it, took care of my parents for several years.

Mercer Hill in Doylestown is an extremely attractive environment. It's a brand new facility. Overall, the staff was very nice. It's hard to rate value for a cost because all of these places are so incredibly expensive but it's a kind of place you want your loved ones to be, the kind of place you hope you will be in eventually. My only real criticism is they don't seem to have the medical side together very well. They advertise personal care, but they really don't have the personnel to deliver it properly. They only started offering personal care toward the end of 2021 so I'm sure it will improve. There's a general attitude of motivating the residents to be active and engaged, which is wonderful, but I felt like it didn't necessarily take into account when a resident needed to be resting. while there were very nice aides, the actual interaction with licensed nurses much less doctors was minimal. The designation of personal care seems to be trying to skirt around not offering "assisted living". My feeling is it would improve the facility immensely if they would just commit to an assisted living level of care with all that entails. I should make a special mention that the administrative staff was particularly helpful and friendly. When it became clear after a few months that the level of care was not enough from my mother, they were very patient and helpful in facilitating our transition to a long-term care situation elsewhere. Despite it not being a good fit for our situation, I would still highly recommend Mercer Hill. it's a truly uplifting place to live as opposed to some facilities, which seem more like a dreary place to die.