LCB Management

Our family had an virtual tour and the reason we did not choose this community was the price, it was a little to expensive.

This community was very nice and the tour experience was great.

Right now like most other communities The Residence at Chadds Ford is understaffed, but right away they gave off an amazing first impression. Our whole family on the tour wanted to move in immediately and with our experience so far we would recommend this community to others.

The Residence at Westport was good. They gave us a wonderful tour. Like all the other places we toured, the rooms were good, and the services were all pretty much the same between the different facilities.

This community looked older and the person giving the tour was not as knowledgeable as we wanted.

The first thing that stood out to our family was how welcoming it was, it has a very homey environment. Our loved one does not always participate in the activities but they do a really good job trying to encourage her to get involved.

They definitely worked with us, and I would recommend them for respite care, espeically because they were flexible. Instead of a minimum of 3-4 weeks for respite, they'll work with you for a week or two if you need it. Every place else had those higher minimums. The staff were great, and I felt comfortable in my interactions with them. I was satisfied with the facility. It was clean, and visually it was very pretty and nice.

The community is a good place. There is nothing wrong. This was our first experience to learn about the cost of care, and what is included. They have a good dining area. Some of the activities available included arts and crafts, gardening, morning exercise class, and walking group, and more available for the residents.

It was a warm and welcoming community of care that I am definitely considering. The person with whom I had the initial contact was out on a family emergency, but I was given information by the executive director and the activity director from memory care. The welcome sign at the entrance with my name on it was a nice touch.

We chose The Residence at Salem Woods because we needed a facility with skilled nursing as well as assisted living, there are only a few facilities that do that. I also had to get him out of rehab fast and they were able to take him quickly. We did a virtual tour and an in person tour and it was a beautiful, smaller facility that is quiet. It is also brand new and I really loved the sales woman I talked to, [name removed]. She was transparent and answered all of my questions thoroughly. The director of the facility, [name removed] is wonderful too and very responsive. I would definitely recommend them to others who are looking.

We toured this community and the tour was good. The staff was very friendly and they answered all our questions. The pricing was higher than other communities in the area.

If you like a smaller community it is good. The community is limited on activities they can do. The communication with the staff is good, and they are quick to respond. The corporate office sends a weekly newsletter out to the families.

We toured this community and it was very nice. The facility is multi-level and that just didn't fit our needs.

The community is very active and tries hard to keep everyone active even during covid. I would like to see more communication from the staff. Based on my experience I would recommend this community to others.

Our loved one was only there for three weeks, but we were very pleased. Physically it is a nice facility and they made large efforts to engage them in activities and bring the residents outside weather permitting. They would have little music concerts and other activities. The administrator there was super responsive, and anytime we had any issues she corrected them immediately. Our one concern we did have, was getting a hold of the night workers to ask questions or get information on. That was a concern and frustrating but once we brought that to the administrators attention, she worked to fix it immediately. We also really liked the doctor, he was very responsive and called us all the time regarding anything with our loved one.

We have not been able to go inside the community due to the restrictions, but the grounds are absolutely beautiful. When it comes to the meals they give the families the option to review the menus, and they do try and keep the activities going, and if anything happens or they notice anything off they call the families immediately.

Speaking to our loved one, they are not happy with the food they say it is pretty terrible. however even with the covid restrictions they are still doing small activities as much as they can.

It is a very nice community. The staff is professional and does a good job. It is a smaller community as well. There are a lot of restrictions due to the pandemic. The restrictions are understandable though.

The staff is very friendly, supportive. The activities director is very energetic. They respond quickly to any questions or concerns I have about my loved one. They seem to really care about the residents.

This community has a whole calendar of events from bingo, chair aerobics and a walking club. They also have arts and crafts, sometimes the residents will paint and during the holidays they may make decorations. They also have game and movie nights. The calendar is broken down by cognitive vs physical. The engagement director, she is fantastic. The food is fantastic, and the chef is amazing. Our loved one only eats certain things and the chefs caters to all of her wants. They have a very nice variety to choose from. The care takers who are with my mom day to day are amazing, they are so kind to her.