LCB Management

Mercer Hill at Doylestown is a newer facility that looks beautiful but the coordination of care needs improvement. Mom always complained about the food.

The staff is nice but many times they are short staffed. Many nights I gave my mother a shower myself and got her dressed in her pajamas. They served French fries a lot instead of vegetables. The food was not very nutritious. She would have hot dogs frequently. She never ate hot dogs.

Major complaint is the dining room. Its what my loved ones complain about almost daily. Other than that the cost of living there is outrageous. I would recommend it for peace of mind.

As I expected; pleasant. Food needs to improve; there are more people with memory problems than I expected.We picked this community because of the location, ambiance, and the fact that rooms are live in place.

The facility (memory care section anyway) is brand new so everything is fresh and clean and new. The "apartments" (room with mini kitchenette) are good size.

I would definitely recommend Salem Woods to others. Everyone there is so kind, very helpful and attentive. The facility is always clean and the food is restaurant quality. Delicious!

We chose The Residence at Cherry Hill because it is close to my house, the facility is clean and staff are friendly, and also comparatively it was a lower price. There is also a good number of men and some Jewish residents.

What our family likes the most about the Anthology of Mills community is the friendliness of the staff, the beautiful spaces and the nearby surroundings. We also like their flexible dining. Based on the experience we have had so far, we would absolutely recommend this community to other families.

The main areas of the community are gorgeous, very impressive facilities with big open spaces, tons of windows, a movie theater, pool table, a little lounge area with an outdoor balcony, and a gorgeous garden. It was also [fee removed] less the other facilities in the area. However, there could be so improvements with the care at times

I am overall happy living here at Brookside I am, however not that happy about the recent increase in price for my apartment. I think the staff is friendly and the food is good. I don’t really participate in the activities, but I do not think the value for cost is equal.

I like living at Brookside I think it is clean. I think that the meals are OK there should be more activities and I also think the staff is friendly enough and it is nice to see all of the Christmas decorations and the staff participating.

I agree with my husband on the friendliness of the staff. I also think that the dining room is nice and the food is very good. The cleanliness of the building is top-notch. I do think there could be more activities in the afternoon.

I think the building is very nice and very clean. I think the meals are great. The activities are a lot of fun and the care service is also a number five but I do wish that the staff would be a little more friendly because that would make a big difference in a community of this size.

I wish there was a place that we could put our walkers when we are in the dining area. It seems like they’re all over the place and it would be nice to have a designated area for them. I am very happy with the dining service and the food.

Although this is an issue for many places, there could be more consistency in the staff. They seem to be short staffed at times. Also, the sales staff made it seem like the residents of memory care would be more involved in facility wide events. It does happen occasionally but we thought there might be more opportunities. Communication from LPN could be much better. Takes several attempts to get responses.

The place is clean...friendly staff...the meals are ok but cost is high. I feel good because I know my mom is safe ..she seems ok and happy she is still adjusting and still thinks she can go home but no...and she is eating well and starting to walk around the facility upstairs not into socializing yet but hopefully that will come in time she really doesn't remember from day to day why she is there but like I said she's safe and that is our main focus for her! Based on the experience we have had so far, I would recommend tis community to others

Overall, we've had a good experience at The Residence at Boylston Place. However, there are some things that need improvement. My loved one is in a wheelchair, but his apartment is not wheelchair accessible. This has made things more difficult for him than necessary. For example, we had to remove the bathroom door, making it almost impossible for guests to use his restroom due to the lack of privacy. The food is inconsistent- sometimes it's great and sometimes it's poor. The aides are great. The communication with the family is good overall. The housekeeping is good. I have nothing to compare this facility with, so I would recommend The Residence at Boylston Place depending on the expectations of the resident.

My loved one is currently a resident at The Residence at Great Woods and everything at this facility has been very good for her so far. The staff are very nice, though communication with the family is lacking at times. The food is good, however it arrives cold at times. Overall, my loved one is happy at this facility. I would recommend The Residence at Great Woods to family and friends.

It turns out to be a good place but we really had no other choice. We live in a rural area without many services

My loved one is currently a resident at The Hearth at Glastonbury and everything has been really good for her at this facility so far. The move in process was a little chaotic, but I can't blame the facility for all of it. I'm very happy with everything at this facility except for the business manager. She was incredibly rude when I asked her about charges on my loved one's bill. The nurses and the aides at this facility are wonderful. I can only say that Mom hasn't complained about the food. It looks and smells good. Communication with the family is great, they're very good at keeping me informed about loved one. I would recommend The Hearth at Glastonbury to others.