LCB Management

It is easy for residents to get around, the public areas are very nice, and the bistro and restaurant are inviting and are great gathering places.

My brothers and I have been working with [name removed] from the Residence at Natick South to find the best situation for our Mother. She has been incredibly patient, helpful and informative. The facility is beautiful--well maintained, clean, modern and centrally located in Natick, MA. I recommend you reaching out to them if you're looking for a great option.

Overall it was the best of the several that family members toured. The residential setting was a big draw v the others. Plus only 4 blocks from my home and my brother's. Friendly staff and great dining facility. Activities are constant and weekly field outings. Of course the cost of all these places is absurd, with pearl Street sort of in the middle.

Some of aides get to know their patients liked and dislikes. They know my mom loves music so sometimes they go in singing to her. They have a new memory care director who is also very sweet and cares about all the Residents. They play music in the hallway sometimes they will find mom swaying to the music. Overall we really like it here!

It was very good. Meals were less so. Staff was attentive and responsive.

I would recommend to others. However, I will note that the property changed hands within the past year and now prices have increased so we'll see how the services compare to others. We picked them because of the amenities, cleanliness, and price

This is a high caliber staff with little turnover- From the dining room service to the active engagement of all the directors, this is by far one of the best elements of this location. Everything is made fresh and sourced locally- chef quality. Good rotation of choices. They have guest speakers, live music, outings, arts, crafts. And the events are all very well attended. The residences will never be the lowest cost provider- yet, I must say that the value for the money is outstanding.

The activities are great. Staff & residents are warm & friendly. Very welcoming and we would recommend The Residence at Voorhees to other families based on the experience we have had so far.

Staffing and variety of food has been an issue for sure. We understand staff shortages, but sandwiches for dinner especially with the rate increase isn't acceptable.

My mother has been frustrated with the food. There are not enough green vegetables and the kitchen runs out of certain items on a regular basis.

I would say that it's a good place and my mother is happy there. I wish there were slightly more interesting or stimulating activities. It is more of a bingo crowd, which is not quite her thing. We picked this community because of the affordability and very close to my house.

We chose The Residence at Boylston Place because of the familiar location and nearby for me, the responsible person for my friend; easy walk to lots of stores and restaurants; newly redecorated; seemed upscale compared to others we toured; food we sampled was good; friendly admin( but now four have left) Activities have decreased a lot. This is perhaps due to staff leaving and short-staffing. But I find it unsettling. Also I think there are still vacant apartments.

My mother's biggest complaint is the food, that they run out of food often even basic things like the daily soup, potatoes, or ice cream or soda. the staff are exceptional, especially [name removed], the activities Director, she gives 110%. For the food, just not to constantly run out of things, they should know how many people are there, and some of these things are stable items like soda, certain, salad dressings, things that you would not run out of typically. And as noted above the exceptional staff ii think of the activities director who is always upbeat, planning fun activities with a very positive energy and she is great with the residents

My grandma stays here, and they staff are always very kind to her and myself, as well. They are all very attentive. I think it’s great there’s a lot of people who are bilingual so they can speak to my grandma.

We moved our mother in just a few weeks after the facility opened. They did a wonderful job with the space, and everything is comfortable and well-appointed. The staff is very caring and attentive, and everyone knows mom by name. The food has been consistently good, and the chef, [name removed], takes great pride in offering high-quality, interesting options. My only complaint would be that, as a new facility, they are not consistent with the activity calendar. The daily calendar that the residents receive in the morning doesn’t always match the monthly calendar that we have access to. We have asked if they could post the daily calendar on the website or in the app, so that we can prompt mom to participate in more activities but, so far, have not been given a way to access the daily schedule other than going to The Residence and getting a copy.

It doesn’t really feel like living in a facility, feels more like a hotel. Decent dining, beautiful grounds, very accessible, great staff, and a multitude of activities available every day including several outings a month.

Sometimes the meals are great sometimes not very good. I don't know how to rate value for cost - to me the cost is exorbitant. Yes, I would recommend this community to other families depending on their needs and expectations. Also I've heard that the new head nurse is not nice

The residence at freeman lake is a welcoming place very clean and everyone who works here are awesome and know how to care for my grandma. Whenever I needed something I’d ask for her and they are always there to assist

We chose Suffield by the River because my parents had/ have friends there. That was a big item. It's a very well-run, nice facility. Compared to my in-laws experience in Pittsburgh, I think it's overpriced. But that could just be Connecticut.

Staff at Orchard Grove are very kind and friendly. She could bring her dog. Also the building is beautiful. Very welcoming atmosphere.