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Characterized by a company culture focused on family and guided by more than three decades of experience, LCB Management offers a continuum of senior living options at 41 locations across seven Northeastern states. Whether residents are looking for a maintenance-free lifestyle, are in need of assisted living services, or are seeking a memory care program for extra cognitive support, LCB Management can provide the solution. Read 1,406 reviews averaging 4.3 stars to see how LCB Management’s associates empower residents in their daily lives. With personal services that vary based on level of care, signature programs like Reflections Memory Care and Anytime Dining, and a calendar of activities and events to engage in, LCB Management communities are designed to suit each individual.

8.5

Review Score

1,406 reviews
41 communities
Starting from $X,XXX/mo

LCB Management community listings

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The Lighthouse at Lincoln

425 Albion Road, Lincoln, RI 02865

Starting at$X,XXX+ monthly
Photo of The Lighthouse at Lincoln
12
12 Photos available
10
Review Score
87 reviews

The Lighthouse at a Lincoln is truly a notch above. Since moving here, [name removed] has found a sense of calm, comfort, and genuine enjoyment in her daily life - something that has brought our entire...

Provides: Memory Care

The Lighthouse at Lincoln is Rhode Island's only specialized memory care assisted living community, providing research-based treatment for older adults with Alzheimer's disease and other forms of memory loss.We provide the premiere research-based programming and interventions, including civic...

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The Residence at Orchard Grove

258 Walnut St, Shrewsbury, MA 01545

Starting at$X,XXX+ monthly
19
19 Photos available
9.7
Review Score
53 reviews

I like that there's plenty of staff around. They don't seem overworked, they seem sincerely happy and helpful. I've asked [name removed] help on a few technology issues and he went above and beyond. Senior...

Provides: Assisted Living, Memory Care, Independent Living

The Residence at Orchard Grove is a brand new monthly rental community in Shrewsbury. This luxury senior living community features independent and assisted living apartments along with a supportive neighborhood for those living with dementia and Alzheimer's.Featuring LCB's Everyday Gourmet dining...

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The Residence at Cedar Dell

628 Old Westport Road, Dartmouth, MA 02747

Starting at$X,XXX+ monthly
19
19 Photos available
9.4
Review Score
34 reviews

The other residents & staff are extremely friendly. Staff is so kind & helpful. It's a very comfortable place & my dad has settled in very well & is happy to be living at Cedar Dell

Provides: Assisted Living, Memory Care, Independent Living

Welcome to the newly renovated Residence at Cedar Dell!Located in Dartmouth Massachusetts, a tranquil south coast town, our community which recently received a $1.5 million full community renovation, is nestled on ten acres of land. We offer 61 apartments that are a combination of studio, one and...

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The Residence at Shelburne Bay

185 Pine Haven Shore Road, Shelburne, VT 05482

Starting at$X,XXX+ monthly
12
12 Photos available
9.4
Review Score
26 reviews

For the short time I have been living at The Residence at Shelburne Bay, I have had nice experiences. The staff and residents are all friendly and helpful. There are many things to do, both physically and...

Provides: Assisted Living, Memory Care, Independent Living

The Residence at Shelburne Bay is an independent, assisted and memory care living community nestled in the friendly southwestern Vermont town of Shelburne, VT. Situated just a short distance from the breathtaking vistas of Lake Champlain, The Residence at Shelburne Bay is located within easy...

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The Residence at Great Woods

190 Mansfield Ave, Norton, MA 02766

Starting at$X,XXX+ monthly
9
9 Photos available
9.3
Review Score
43 reviews

I have not seen my Mom as happy as she has been since living at The Residence at Greatwoods! She was living an isolated life before. She was very hesitant to go to meals and activities at first. The...

Provides: Assisted Living, Memory Care, Independent Living

Imagine spending every day as you wish enjoying friends and family, participating in stimulating cultural and social activities, and receiving just the right amount of support to have your best day everyday! The Residence at Great Woods is the area's premier assisted living community located in...

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The Residence at Selleck's Woods

1 Parklands Drive, Darien, CT 06820

Starting at$X,XXX+ monthly
13
13 Photos available
9.3
Review Score
13 reviews

Staff is friendly, helpful, competent. Management is inept, out of touch, unresponsive. My mother is happy there, I feel that she is safe. Pricing is very high.

Provides: Assisted Living, Memory Care, Independent Living

WelcomeThe Residence at Selleck's Woods is a premier luxury, and boutique-style Independent Living, Assisted Living and Memory Care community, in beautiful Darien, CT. When you join our family, you’ll thrive in a vibrant community setting, and as importantly, your family and friends will have the...

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The Residence at Valley Farm

369 Pond Street, Ashland, MA 01721

Starting at$X,XXX+ monthly
17
17 Photos available
9.3
Review Score
26 reviews
Provides: Assisted Living, Memory Care, Independent Living

Located in historic Ashland, our beautiful community boasts easy proximity to great shopping, houses of worship, I-495 and all of the wonderful cultural and recreational attractions in the area.We offer 80 apartments for 84 residents; a combination of 29 studio, 29 one-bedroom and 2 two-bedroom...

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The Residence at South Windsor Farms

200 Deming Street, South Windsor, CT 06074

Starting at$X,XXX+ monthly
12
12 Photos available
9.3
Review Score
59 reviews

Two years ago we were looking for an assisted living facility for our family member. We visited many places and The Residence at SW Farms was our last stop. Talk about saving the best for last! The staff and...

Provides: Assisted Living, Memory Care, Independent Living

The Residence at South Windsor, our beautiful, new community is nestled on spectacular farmland, boasting easy proximity to great shopping, houses of worship, Wapping Park, I-84 and all of the wonderful cultural and recreational attractions in the area.We offer 80 apartments; a combination of 31...

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The Residence at Quarry Hill

465 Quarry Hill Rd, South Burlington, VT 05403

Starting at$X,XXX+ monthly
18
18 Photos available
9.2
Review Score
28 reviews

They need to work on getting new residents acclimated and feeling at home. My dad joined the welcoming committee to help with that

Provides: Assisted Living, Memory Care, Independent Living

The Residence at Quarry Hill is a premier Independent Living, Assisted Living and Memory Care community nestled on a wooded parcel in South Burlington, VT. When you join our family, you'll thrive in a vibrant community setting, and as importantly, your family and friends will have the comfort of...

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The Residence at Bedford (Summer 2024)

240 South Rd, Bedford, MA 01730

Starting at$X,XXX+ monthly
5
5 Photos available
9.2
Review Score
8 reviews
Provides: Assisted Living, Memory Care, Independent Living

Imagine having more time to do the things that make you happy: catching up on the best-seller list, getting out to the theater with friends, learning a new language or just relaxing with the people you enjoy. Imagine life without the worries and stresses of maintaining a home. Imagine you being...

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The Residence at Voorhees

1301 Laurel Oak Rd, Voorhees Township, NJ 08043

Starting at$X,XXX+ monthly
8
8 Photos available
9.1
Review Score
50 reviews

The Residence at Voorhees is very welcoming. The staff is great. Very helpful. Many daily activities with amazing directors. The nursing staff is great as well. The Residence is immaculately clean, dining...

Provides: Assisted Living, Memory Care

Imagine finally having the time to do the things that make you happy: catching up on the best-seller list, getting out to the theater, learning a new language or just relaxing with friends. Imagine life without the worries and stresses of maintaining a home. Imagine you being you again.This is...

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The Residence at Boylston Place

615 Heath St, Chestnut Hill, MA 02467

Starting at$X,XXX+ monthly
3
3 Photos available
9.1
Review Score
29 reviews

It's a very classy place. The staff took good care of my dad and were also very caring to me and my sister during an extremely difficult time.

Provides: Assisted Living, Memory Care, Independent Living

The Residence at Boylston Place is a senior living community that provides traditional assisted living with security and every opportunity for a full, enriching life. The Residence at Boylston Place is located in one of Massachusetts' most exclusive and picturesque towns and offers a lifestyle...

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The Residence at Freeman Lake

4 Technology Drive, Chelmsford, MA 01863

Starting at$X,XXX+ monthly
10
10 Photos available
9.1
Review Score
77 reviews

Facility very clean and bright. Staff has been wonderful about everything and so very friendly. My friend [name removed] who lives there says it is Totally better than she ever expected.

Provides: Assisted Living, Memory Care

Home Sweet HomeLocated in the beautiful town of North Chelmsford, Massachusetts, our assisted living and memory care community is a place where you can thrive. Enjoy a full and active life knowing our care team is available 24 hours a day, seven days a week to help you with anything you need. You...

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The Residence at Glastonbury

281 Western Blvd, Glastonbury, CT 06033

Starting at$X,XXX+ monthly
15
15 Photos available
4
4 Floor plans available
9.0
Review Score
51 reviews

The Residence at Glastonbury surpassed my expectations in care, nutrition, services, lodging and meaningful activities. Great staff. We went from independent living to memory care and hospice in place.

Provides: Assisted Living, Memory Care, Independent Living

The Hearth is proud to offer Viking Pure Solutions’ electrochemically activated cleaning and disinfecting systems for our residents in each of our communities! This revolutionary safe and effective cleaner provides protection for our residents, teams, and families providing state of the art...

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The Residence at Summer Street

14 Second Street, Stamford, CT 06905

Starting at$X,XXX+ monthly
14
14 Photos available
9.0
Review Score
18 reviews

There are limited onsite parking including day parking for visitors is a plus, given its location. Surrounding area seems less walkable offsite and had limited access to onsite outdoor spaces, which could be...

Provides: Assisted Living, Memory Care, Independent Living

WelcomeThe Residence at Summer Street is a premier luxury, and boutique-style Independent Living, Assisted Living and Memory Care community, in downtown Stamford, CT. When you join our family, you’ll thrive in a vibrant community setting, and as importantly, your family and friends will have the...

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The Residence at Salem Woods

6 Sally Sweet's Way, Salem, NH 03079

Starting at$X,XXX+ monthly
18
18 Photos available
9.0
Review Score
37 reviews

Only downside is rates increase yearly, but we would recommend this community to other families based on the experience so far.

Provides: Assisted Living, Memory Care, Independent Living

The Residence at Salem Woods is proudly operated by LCB Senior Living. Since 1994, we have pioneered modern senior living communities throughout the Northeast, specializing in Independent (Retirement) Living, Assisted Living and Memory Care. Together, we serve the diverse needs of our residents...

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Traditions of Dedham

735 Washington Street, Dedham, MA 02026

Starting at$X,XXX+ monthly
11
11 Photos available
9.0
Review Score
31 reviews

Make yourself known to as much staff as possible - it makes life easier for all. Would be nice if their was a exercise room/gym onsite

Provides: Assisted Living, Memory Care, Independent Living

Since 2002, Traditions of Dedham has been committed to not only our residents, but also the Dedham and neighboring community seniors for over 15 years. We are your trusted choice with a great reputation for quality and care. Here you'll find an active, vibrant senior community at Traditions of...

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The Residence at Silver Square

100 Sterling Way, Dover, NH 03820

Starting at$X,XXX+ monthly
18
18 Photos available
8.9
Review Score
33 reviews

My FIL was having behavioral issues, they were the only facility willing to take him. The staff has been outstanding in meeting his needs. Conversely Silver Square was no help at all with this situation!

Provides: Assisted Living, Memory Care, Independent Living

Imagine finally having the time to do the things that make you happy: Catching up on the best-seller list, getting out to the theater with friends, learning a new language, or just relaxing with the people you enjoy. Imagine life without the worries and stresses of maintaining a home. Imagine you...

... Read more

The Residence at Riverbend

149 County Road, Ipswich, MA 01938

Starting at$X,XXX+ monthly
4
4 Photos available
8.9
Review Score
12 reviews

The staff was very caring and friendly. They recognized what Dad liked and worked with him versus ordering him around. They were very patient.

Provides: Assisted Living, Memory Care, Independent Living

The Residence at Riverbend is a rental community that has already established an outstanding reputation on the North Shore and beyond! Our dedication to an impeccable standard of quality in every aspect of the Riverbend lifestyle is evident in all we do; for instance our restaurant serves 3 meals...

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The Residence at Watertown Square

20 Summer St, Watertown, MA 02472

Starting at$X,XXX+ monthly
15
15 Photos available
8.9
Review Score
32 reviews

Mostly good, but service in dining room can be quite slow; also adjusting apartment temperature to a comfortable level has been difficult, and the efforts to fix it by the facility have been mediocre, at...

Provides: Assisted Living, Memory Care, Independent Living

We are located in the heart of historic Watertown, steps from the Charles River and an easy proximity to shopping, houses of worship, recreation and the many cultural attractions that the area offers. We serve the communities surrounding us including Belmont, Newton, Waltham and Cambridge.The...

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The Residence at Natick South

119 E Central St, Natick, MA 01760

Starting at$X,XXX+ monthly
11
11 Photos available
8.8
Review Score
13 reviews

I'm going to be honest here communication with the director is lacking. We love the new activities Director she's fantastic but she has to do way too many things. Their transportation is a big issue because...

Provides: Assisted Living, Memory Care

Your next chapter in life starts at The Residence at Natick South. Ideally located just outside the city center and near Natick Mall, our luxury senior community offers a quiet, convenient setting where you can enjoy resort-style dining, sophisticated living options, and exceptional care anytime...

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The Residence at Cherry Hill

1979 Route 70 East, Cherry Hill, NJ 08003

Starting at$X,XXX+ monthly
2
2 Photos available
8.7
Review Score
84 reviews

My mother was scheduled to join the Residence at Cherry Hill. Sadly for her family ,happily for her, she died a few days before entering the residence. My mother died suddenly at age 100. She had lived alone...

Provides: Assisted Living, Memory Care

The Residence at Cherry Hill provides multiple senior living options, including assisted living, memory care, respite care and on-site rehabilitation services. We are located on the northeast side of Cherry Hill New Jersey, just fifteen miles west of Philadelphia. We are lucky enough to be close...

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Suffield by the River

7 Canal Rd, Suffield, CT 06078

Starting at$X,XXX+ monthly
5
5 Photos available
8.7
Review Score
50 reviews

5 stars. No question. Staff RCAs are great very well trained. Lots of support on all levels. At Suffield there are 6 levels of care. My mom is at 5. It's expensive but you get what you pay for. There is a...

Provides: Assisted Living, Memory Care, Independent Living

Suffield by the River offers everything you could possibly want in senior residential living: - Independent living in beautifully appointed, spacious apartments with a full array of services and amenities. - Assisted living services offering as little or as much assistance as needed. - River's...

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The Reserve at East Longmeadow

741 Parker Street, East Longmeadow, MA 01028

Starting at$X,XXX+ monthly
16
16 Photos available
8.6
Review Score
82 reviews

Ask about how they communicate - falls, staff changes and how do they check on patients during the day and night - do they have attentive staff? Best foot forward on the tour, but not sure that is what we...

Provides: Assisted Living, Memory Care, Independent Living

The Reserve at East Longmeadow is a new and exceptional assisted living and memory care community in East Longmeadow, Massachusetts. East Longmeadow is a beautiful city just outside of Springfield, one of the 'greenest' cities in the country with over 2,400 acres of parks. Springfield is also the...

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The Residence at Vinnin Square

224 Salem Street, Swampscott, MA 01907

Starting at$X,XXX+ monthly
13
13 Photos available
8.6
Review Score
14 reviews

The facility is beautiful, and the staff is caring. Most of the activities and good for our memory deficient loved one, but a few activities can feel a little halfway. We feel extremely confident about her...

Provides: Assisted Living, Memory Care, Independent Living

The Residence at Vinnin Square is a premier Independent Living, Assisted Living and Memory Care community, coming soon to a quiet, wooded parcel in Swampscott, MA. When you join our family, you’ll thrive in a vibrant community setting, and as importantly, your family and friends will have the...

... Read more
Viewing 1-25 out of 41 communities

Reviews
for LCB Management

8.5
Review Score
1,367 reviews

Review Score

1,367 reviews
8.5

Out of 10


5 star

63%

4 star

23%

3 star

8%

2 star

3%

1 star

6%

A Place for Mom has scored LCB Management with 8.5 out of 10 using our proprietary review score based on 377 reviews in the last 2 years. Over all time, LCB Management has 1,367 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
851
303
103
33
77
Date Submitted
82
171
377
Reviewer
97
934
288
29
Care Received
575
106
658
621-640 of 1367 reviews
Sort by

5.0
Jay Brumbaugh - Family/Friend
Memory Care
September 15, 2020
Verified Review
Finding the Right Place

My loved one has been there for almost a year. I spent three months looking for several other communities, before deciding on Atria Voorhees . I feel all my dreams came true when I found Atria Voorhees. My loved one is extremely happy here. The Executive Director runs a great place. The community was three weeks ahead of the regulations by the state of New Jersey and this has helped to maintain a COVID Free community. They have done a terrific job and done extraordinary work. The staff is great. This is a terrific place. My loved one enjoys the food, variety of selections. I was used to take my loved one out to lunch for five days a week. This has allowed my loved one to have a diverse taste. My sister was able to quickly find friends at the community. The community tries to keep the residents as active as possible during the pandemic. My loved one is in a one bedroom with a bathroom, storage for clothing and a living room. The apartment is near 300 square feet. My loved one quickly adjusted to the much smaller space than her house. There is lots of wildlife near the community. This has been a great experience and better than expected. The staff has done well, and I am a critic in the medical field. I don't say this very often, being a former physician.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Independent Living
September 9, 2020
Verified Review
Friendly and Clean Feels Like Home

The community is friendly and clean. We have been happy there and it was the right placed for my dad. The community is on the smaller size and because of this it has a nice cohesive felling. The concierge even knows who my dad is and it is a nice cohesive feeling when you walk in.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Peg Caron - Family/Friend
Memory Care
September 4, 2020
Verified Review
The Residence At Cedar Dell is Awesome!

Everything is taken care of, except we pay for laundry. The laundry service includes the community washing, drying, folding and putting the laundry away. Everything is right on site. My loved one is getting worse due to COVID. They have gotten A+ with dealing with everything. We were able to see my loved one yesterday. The community is unbelievable careful, in a nice way. The nurse, the kitchen, the staff, front desk, payment, the people that answers the phone, and billing are all wonderful I haven't had any run-ins with anyone there. Prior to COVID there were several activities: shopping, doctor appointments, dancing for entertainment (at least 2 or 3 times a month), walk around the building, and they try to bring in different items. They also a catholic service, but they do have a chapel on site. They even were able to make their own personal pizzas one time. They have family centered activities each month. They've done grilling, and fundraising. The have a memory care unit as well. This unit is a smaller on the first floor. It is a locked for the residents. There isn't as much freedom as being able to walk around the outside. They have a gated area for these patients to walk around and get fresh air. I believe they have 10 beds for this unit. This is a highly supervised unit. The residents that go outside for walks have buttons, they have a check out and check in for the residents. This allows the community to know where the residents are. They have a nurse there. There are two nurses has helped us with medication, disorientation. I don't think you could find better care, they listen carefully with phone calls from the family. I believe they are in it with us. The nurses know all the patients by name, know what they like. They fill us in with how the week or day is. All you have to do is call, and they have a record for each resident that is in their room. This allows for all nurses to record anything going on. There is a formal meeting at least once a week. I hear from my loved one is so lucky, I am so happy here. The maintenance staff are quick to respond to anything that needs any attention with the inside and outside. They even helped us with getting the wedding ring off my dad's finger as it was bothering him in the community. My loved one lost his key and they were quick in getting the key remade.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
September 1, 2020
Verified Review
My review of the Assisted Living side of Atria

We chose Atria Voohees because the physical appearance, it did not look like an institution, the grounds were well cared for, and it was also a smaller community that allows the more personal interaction between staff and residents. The rooms are very good sized. Big living room, kitchenette, nice size bathroom, and a separate room for her bedroom. We have eaten here before COVID , the food was very good. They have a lot of variety and they still maintain a selection during COVID. They have not had any cases of COVID for residents and they have done a good job at keeping them occupied. They have a daily conference call with the residents and also have hallway bowling and bingo. Atria Voorhees truly is the complete package, my cousin is very happy here. I would absolutely recommend.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Arlene - Family/Friend
Memory Care
August 25, 2020
Verified Review
I'm very impressed with the care at The Reserves

I live in FL and my sister lives in MA. Her daughter in law is in the medical field so she visited a lot of places and said The Reserve at East Long meadow was the best. We also chose it due to the price. My mom has a small apartment, its perfect size for her. She said the food is good, but during the virus they have had to eat in their rooms, so when the food gets delivered it is cold. My favorite part about this community so far has been that I think they do a great job taking care of their residents and they keep the family informed. During COVID, they kept us informed on how they were going about protecting the residents. I would recommend to a friend or family member.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Kathleen Connolly - Family/Friend
Memory Care
August 20, 2020
Verified Review
A wonderful option

We chose this community because they had assisted living and memory care. She was able to transfer to memory care without having to change facilities. When you walk in, you felt like you were walking into a really nice hotel. The room sizes in the memory center were not so big, but assisted living was fantastic, they were like a small condo. My mother was a phenomenal cook, so no food was as good as hers, but she still enjoyed the food. They had menus based off diet restrictions, but the food was very good. My mother loved their deserts, they had a lot of variety. My favorite part about The Residence at Shelburne Bay is how personable and attentive the staff is. It is all about the residents here. They know everything about every patient and they are not judgmental.They would call 2-3 a day for updates on my mom, there was great communication from the staff at all times. They still call me even after my mom has passed to see if there is anything I need. It is like family. I would not recommend any other place.

Cleanliness

5

Friendliness

4

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
August 17, 2020
Verified Review
Positive

Everything is positive, and perfect. They take care of the residents. They are keeping up with some activities even during COVID. They have had Singing in Doorways, happy hour where they walked around with wine, a piano player was brought in and they sectioned the community room, there was even a dinosaur that has walked around.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Donna - Family/Friend
Memory Care
August 17, 2020
Verified Review
Good Place for Seniors to Live

This is the best one so far, my brother lives in another community and Atria is much better. It's a warmer atmosphere and more genuine. The food is good, and I've eaten there. The rooms are adequate and I wish they would have a bigger refrigerate.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Sue - Family/Friend
Memory Care
August 14, 2020
Verified Review
I love everything about Lighthouse, it is not only his home but my second home

The place was spotless. Everything is bright, clean, and cheerful. The food is so good, his ankles used to be puffy, but after eating the fresh food that the chef prepares at lighthouse, they have gone down dramatically. His laundry is done individually and everything is put back into place. Since COVID, they are doing outside visits with friends and family, they provide shields and masks for the residents. They do activities from right after breakfast until later in the day. They provide a lot of activities that stimulate the residents minds. They are home to me too. The staff is wonderful, I cannot say enough good things about lighthouse.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Lisa - Family/Friend
Memory Care
August 14, 2020
Verified Review
Kindness Abounds

We chose this community because of the location, but more importantly the feel when I walked into the facility. The kindness of everyone I bumped into was amazing. We know one of the residents and she said that kindness is the first word that comes to mind when thinking of this Silver Sqaure. The food here is good, there is a lot of variety. The room sizes are beautiful. The apartment bedroom that my parents have is bigger than the bedroom in their previous home. Our favorite part about this facility is the staff and knowing that things are being taken care of. They are very communicative and always have my parents best interest in mind.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
August 11, 2020
Verified Review
Assisted Living Cherry Hill

My mom was in assisted living, which we loved. Staff was very friendly, they had a lot of activities, such as exercise sessions, themed parties for holidays and get together s. Location was great, the building was very nice.

Cleanliness

4

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Lisa - Family/Friend
Memory Care
July 9, 2020
Verified Review
The Residence At Silver Square

When we have visited in the past, it seems as though someone is always wiping things down, repainting, and the community is immaculate. During the Covid-19 pandemic, they have been doing a really good job with sanitizing everything that comes into the community. In the year we have worked with them, the staff has always been very polite and they have gone out of their way to connect with the residents. The staff even included my parent's dog in the community's birthday celebrations, which really shows how much they care. My father turned 90 during the lock down and they worked with us to hold a drive by parade so we could have a socially distanced celebration for him. They have gotten very creative during the pandemic to keep the residents entertained while they are on lock down. They have really tried to tailor things to each of the residents' personality. When we initially decided to move my parent's here, the engagement team set up raised flower beds because they enjoy gardening so much. The Residence At Silver Square is expensive, however we do think it is worth it!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Allen - Family/Friend
Memory Care
June 26, 2020
Verified Review
The Residence At Silver Square

We have been very pleased with the staff and community. The staff all know my mother-in-law and they really seem to watch out for the residents. They are taking care of my mother-in-law very well. The dinning accommodations are excellent and they offer a good variety of options and the food itself good quality. Particularly with the Covid-19 pandemic, they have done a good job with communicating with us regularly about what's going on and what they are doing to protect the residents. They also send regular updates about ongoing activities in the community. For everything they do, it is worth the price.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

5

Value for Cost

5


5.0
Rebecca Moroose - Family/Friend
Memory Care
June 22, 2020
Verified Review
The Residence At South Windsor

They kept my uncle alive a full year longer than we would have expected. They did an incredible job with his care and keeping up his health. We cannot say enough good things about them and the care they offered. I would easily put any member of my family here again. During the Covid-19 pandemic, they went way above and beyond our expectations. The community was always immaculate and the staff were always professional. There was not one thing about The Residence that I wanted to criticize or correct.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
June 4, 2020
Verified Review
The Lighthouse At Lincoln

We are very happy with the decision to place my husband here. The community is always spotless; I have never seen anything that I would critique. The staff does a good job with working with the residents and relating to them. The care giving staff was very accommodating with my husband's dietary needs and they were very accommodating with his doctor's request to increase the protein in his diet. Comparable to all the other communities that offer similar levels of care, we feel The Lighthouse is a good value.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Sue Borozny - Family/Friend
Memory Care
June 1, 2020
Verified Review
Fantastic, a great experience!

I have nothing but fantastic things to say about The Lighthouse. They have the kindest most caring staff I have ever run into. Previous to this community, my friend was in a community we liked much less. We are liking this community so much better. I feel like they treat me and my friend like family. The care giving staff is super caring and loving. The staff is specifically trained to assist those with memory loss, and they do a terrific job with it. They also offer a ton of activities available for the residents. I would recommend them to anyone. During the Covid-19 pandemic, they have done a great job with protecting the residents. They have done everything they can to keep everyone as safe as possible.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
May 18, 2020
Verified Review
A homey place

Atria seemed very nice. Overall, the staff were caring and nice. There were a lot of activities offered, but he chose not to go even though the staff tried hard to have him join. He loved the food there. We visited a few other communities but we chose Atria because his apartment would be close to the elevator and dining room so it was easier for him with his mobility issues. The only negative we found was that they did not have on site medical staff and would have to call out for medical assistance if needed.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Paula - Family/Friend
Memory Care
April 28, 2020
Verified Review
Personalized care friendly staff

I think since it is a smaller place it has much more personal interaction. Everyone is on a first name basis, very friendly. Very personal one on one care. If they do not see someone they seek them out to make sure everything is okay. Food is excellent, fairly new and a very pretty place.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

5

Value for Cost

4


5.0
Linda Callanan - Toured community
Memory Care
February 27, 2020

From the first visit we knew this is a wonderful place to reside. My brother lost his dear wife in May and a few months later I noticed he was declining quickly and could not live alone anymore. We visited The Residence and he said it felt very comfortable and homey. He canceled the other visits we had arranged and moved in a week later . He loves it there especially the flexibility in the dining room and the comradery of the other residents, He never has to be alone.

Cleanliness

5

Friendliness

5

Value for Cost

5


5.0
Happy father = daughter who sleeps well at night! - Family/Friend
Memory Care
January 28, 2020
Praise for The Reserve-East Longmeadow's Assisted Living

I recommend The Reserve at East Longmeadow for Assisted Living based on my father’s and my positive experiences. Staff members across the board are warm and caring including life enrichment/ activities, nursing/nursing assistants, kitchen/dining services, environmental services and maintenance front desk and administration. The facilities are beautiful and well maintained. The food is excellent and prepared by a Chef with local restaurant experience and his team! My father benefits from having weekly housekeeping and laundry service, and support for his dietary needs including for example, a low sodium salad dressing prepared on-site. There is an on-site beauty/barber shop, and options for other services on-site including a nurse-run foot care service. My father enjoys the activities including musical performances, presentations and the weekly Happy Hour get-together complete with wine and snacks.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


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