LCB Management

I was very impressed with my tour of this community. This is a lovely community, and it was one of my top picks. The staff was very kind informative. The community looked great, everything was very nice and clean. It was a great experience. I was considering moving my father to this community.

The location was in my mom's hometown and close to friends. The director is a Veteran and was amazing. The variety of food offered was very good. There were many activities for my mom to partake in. Nothing negative to say about A Place for Mom!

I was able to visit the beauty salon and barbershop they were clean. They offer complimentary transportation if needed. The tour guidance explained all the necessary paperwork very good we had no questions. The community is up-kept and everyone there is so nice. They do offer meals for their residents.

The staff are very knowledgeable and caring. The community is well-kept and is very clean. They have so many activities that my mom enjoys like watching movies and going into town. Meal time is her favorite time of day because she really enjoys the variety of food offered.

The staff that i met during my tour was very informative. I really liked the community. It was very clean and had no smell to it. They have nurses on site. I really liked the activities that they offer. The meals looked good. This is a wonderful community.

This is a lovely community, they are caring for my husband and his needs very well. They do a good job with the maintenance of the community, everything is nice and clean. It is a fairly new facility so everything looks beautiful. They have a great staff here. They do individual care plans, and that is very helpful. They keep him active and he is more engaged now. They have taken a huge stress off of me, I know he is being cared for well. I would highly recommend this community.

This is an amazing community, they are caring for my mother very well. She has adjusted very well to this community. This is brand new community, so everything is very nice and clean. They have an excellent staff here, they have gone above and beyond for us. She stays very busy with all the activities, they offer many. I've tired some of the meals, the food is very good. They are providing her with great care. I would highly recommend this community. This is a great community.

We love this place I am going to try so hard to get my parents in here they are so nice and very helpful we love how Kathy and Dan took us around and answered all of our questions this will be the place I would feel my parents would do great at

Our experience with Brookdale has been a very positive one! It's a nice looking place, and my loved one seems to have settled in very well. They were a big help throughout the whole process. She was moving across the state and they coordinated with one of their facilities near her so she had some help on that end as well! I've already recommended this place to a few people!

My mom has been been living here since 2012. I just recommended The Residence at Pearl Street to a friend and they told me that there were a few bad reviews on this site. I have to say after the change there were a few hiccups but the meals are so much better now and there is always something going on. My only recommendation to folks is that you should go and see for yourself. I know that there are many review sites and some don't always vet the comments the way they should.

Our Mom moved to The Hearth in Glastonbury one year ago this week and we couldn't be more thrilled with our collective decision to make this her new home. The facility is bright & cheery, the staff is friendly & very attentive to Mom and family members. The monthly calendar of events provides a wonderful variety of daily activities. The dining room offers excellent options for each meal and adapts to each individuals dietary needs. But mostly we are so pleased to see how happy Mom is. What a wonderful change in one year! Thank you.

We're very pleased with how things have turned out at The Residence at Five Corners! Everyone is really nice, the place is clean and well kept, and my loved ones have settled in well. They really seem to be enjoying themselves here! I'd highly recommend it to anyone looking into senior living in the area!

They worked with us and were very accommodating. They were flexible to my Father's needs. He didn't want to commit to long term. There were plenty of activities, but he only participated once in a while. The food was pretty good, I ate there a couple of times as well.

From the initial contact with your service and Watertown this difficult time was made immensely easier. The sales and promotion staff was thorough and exceptionally friendly. Options were spelled out in easy to understand detail so budgeting was facilitated and decisions were easier to make. But primarily, our mother has made a smooth transition to Watertown and enjoys the staff and services. They are professional and their advice has made us all understand our options and future course of action. Thanks for the expert advice and guidance. We'll recommend you to all who inquire.

I toured six other facilities as I was looking for a suitable residence for my Mom to move to as she required a higher level of supportive care than the independent living facility that she presently resided in. She was becoming increasingly anxious, confused and isolated and was not herself. Kindly note, Senior Care is a booming industry and is extremely competitive where you often feel like you are on a used car lot (Beware of up sells and statements that seem to good to be true). Be advised that those facilities not meeting your needs will contact you inquiring "Why" as this was a total turn off given I know my Mom better than they do and am not wasting my time or theirs advising them as to why (Do not waste your time with this engagement tactic) As a result of my initial tours, I narrowed my search to three facilities and engaged in another round of tours and other tools to make my decision. The other tools consisted of cold calls to see if indeed a person answered the telephone, drive by to facility at odd hours including weekends, utilizing the CONCORD site to check licensing, googling facilities and the corporations that owned them, driving around the facility to see that it was properly maintained, dumpster areas were tidy and free of rodents and polling people in the parking lots of such facilities for their feedback. It was at this time I scheduled a second round of tours which were accompanied by emails to each facility with a list of questions/scenarios to be addressed during the second round and a request to meet with activities directors and nurse staff. I then documented my findings with positives and negatives for each visit. Then I contacted my Moms Doctors and asked for their feedback and recommendations which ultimately led me to choosing the Residences at South Windsor Farms. I subsequently informed them of my choice and proceeded to engage in more dialogue with them and further visits where I had a meal, checked the public restrooms and introduced myself to more staff, residents and family members. This is critical before actually signing and providing monies as you want to be certain that you have legal right to not proceed given things seem to good to be true. The ultimate decision was made after accompanying my Mom on a tour and meeting with her one on one after she completed the tour to ensure she was willing to make a change that would both engage and support her at this period in her life. My Mom has been residing at the Residences at South Windsor Farms for one week and is very happy as staff draw her out of her unit and engage her in activities, all staff greet residents and family with great sincerity and the food is very good. All staff are eager to assist while also standing by when persons are able to perform tasks which fosters a supportive environment while also readily respecting independence. Nursing staff has been tremendous as they engage in personal interactions rather than shielding themselves with computers or medical carts. The Executive Director is readily accessible and believes all staff share in the mission of engaging with residents, creating a community and performing any tasks as such it is a one for all, all for one philosophy. I am extremely pleased with this facility and their community model. My Mom readily goes to the dining room to eat, engages in recreational activities and though cannot remember peoples names has made familiar friends. In reference to the facility itself, their have been some burst pipes which are being addressed and when such incidents did occur the response specific to this was amazing. The first priority was to ensure the residents were safe and removed from the area. The second was all staff were present to mitigate the water. The third to stand by as fire officials addressed the site for safety. Lastly, the facility has remained flexible and transparent regarding system design issues. I would highly recommend anyone consider this facility and cannot say enough about how very positive my experience has been with this choice-

The rooms are beautiful and clean. The staff here is helpful and caring. Claire the social director i think , well she's great . I would say for others to go here

Our loved one has only been here a short time, but our experience with Brookdale has been a very positive one so far. The staff is friendly and professional, and the facility itself is well kept and clean.

The staff members have all been very, very nice. Everything seems to be going well there with my loved one. If they have any concerns they get right to me and if I have any concerns they address them right away.

The grounds here are beautiful and so is the facility. I love the fact that the residents can walk around the grounds and get fresh air. The facility is clean at all times. Accidents are handled quickly and discreetly. The staff here is great!

Our experience with Lighthouse has been a very positive one, I'd give them top marks across the board. We've had some negative experiences with senior care in the past but we've heard nothing but positive things from our loved one since we moved him in here. It's a nice looking place, the people are friendly, and they do a great job looking out for the residents.