LCB Management

The staff at Salem Woods is extremely upbeat and friendly! They know every resident by name and work to exceed all expectations. The facility is very clean and "like new". Food, for the most part meets expectations. Activities keep my mom very busy and happy. Support services meet expectations except on rare occasions when the staff is pulled in several directions at once. Medical services have provided valuable support. Overall, my mom and I are very happy with our decision on Salem Woods and would make the same decision again.

I moved my dad into Traditions of Dedham over six months ago. He was very reluctant to move anywhere, and it took a significant amount of coaxing. I rarely post reviews but feel strongly enough to post and hopefully help others in making this important decision. I toured eight assisted living complexes in the MetroWest Boston area in 2017. There were pros and cons with all and I did my best balancing location, price, services, activities and cleanliness into my decision. This is not an easy task since all facilities will do their best presenting to you a wonderful image during your tour along with expressing the high level of care they provide to their senior population. Traditions of Dedham has exceeded my highest expectations in every area. Initially, I was concerned that my dad would be sitting in his room for most of the day watching television. The reality is that he rarely sits alone in his lovely apartment and is continually on the move participating in almost all the activities. It reminds me of overnight summer camp as a kid. He doesn’t like, but loves, the food and is eating a very well balanced and nutritionally sound diet. He can order anything on the menu and often chooses one of the two specials at each meal. The dining room is staffed by an accommodating staff and there are often office personnel who help during meals. Everyone working at Traditions knows every guest’s name and meal preferences. Whether it’s tea, coffee, fruit cups or juice, it is always at their seat before anyone sits down. I live 15 minutes away in Wellesley and am a regular visitor. Whenever I am there I witness a staff of employees cleaning everything including hand rails, switches, chairs and walls. The level of maintenance and cleaning is and was a factor in my evaluation of the facility. My dad’s room is cleaned weekly along with his sheets being laundered. There are several laundry rooms with updated machines at no cost to the community. The management staff at Traditions of Dedham are all engaged in every aspect of running the facility. I was initially surprised by the accessibility of everyone in the community with the office. Everyone’s door is always open in the main office. My dad has made many friends and absolutely loves his new home and community. I strongly recommend that if you are looking for a fabulous home for your parent(s), you consider Traditions of Dedham. They have exceeded all expectations!

Having worked the theHearth as a third party provider I have found the Hearth in Glastonbury to be exceptional. Highly skilled & caring staff. The building is always very clean and inviting. Food is very appealing and chief open to suggestions and changes necessary to meet the residents needs. Personally have referred the Hearth to my clients and friends on numerous occasions and would look to them first for my own family member.

My mom has been here in Keepsake Village (memory unit) since early [Date removed] and we love it. The care and courtesy of the staff is great! As to be expected we had a bit of an adjustment period but the management was fantastic to work with and addressed our issues immediately. Since then everything has been great. My mom has the same favorite caregivers every day unless it's their day off. They have gotten to know her and her issues very well and are very attuned to her specific needs. And the food! It's fantastic! Like dining in a 5 star restaurant at every meal. Just incredible meals and desserts. Like most facilities they have a bus to take my mom to local appointments free of charge which has been so helpful as she is confined to a wheelchair. The only very minor quibble would be the lack of variety in the activities in Keepsake Village. They have talked about some more variety so hoping that gets a little better. The activities in the regular assisted living side are very nice and varied. Most of our experience has been with the memory unit but I've talked to numerous residents on the assisted living side and they are very pleased with the whole experience. I recommend this facility whole heartedly!

My dad was determined and prepared to remain in his Wayland home. He moved to Traditions of Wayland in December for a two month “respite”, not long after a bad fall and several broken bones required hospitalizations and weeks in rehab. When the Traditions Resident Care Director, came to his discharge planning meeting I knew he would be in good hands. [name removed]’s intelligence, compassion, expertise and kind sense of humor inspired trust and optimism. Her resident care staff are especially cheerful, responsive, respectful, skilled and kind. I look forward to seeing them whenever I visit. About halfway through his “temporary” stay at Traditions, my dad decided to become a longer term resident and now lives in a nice apartment furnished with his favorite belongings. He has developed friendships and relationships that are meaningful and bring a new kind of purpose to his days. I am continually impressed by the quality of care and assistance he receives. The staff is responsive, communicative, cheerful, thoughtful and dedicated. From welcoming and informative greeters at the front desk, to the kitchen staff and activity planners, administrators and maintenance staff, everyone is dedicated to providing a pleasant and meaningful experience for the residents. I am grateful and proud to feel part of the Traditions of Wayland community.

Mother's Day was one of the most special occasions ever! It was my first Mother's Day away from my own kitchen and five-bedroom house. I was initially somber, sad and then upon going to the main dining ... oh my goodness! The decadent jumbo scallops, lobster, prime rib, chocolates, long-stem roses for all the moms! Wow! Best Mother's Day ever. The Executive Director James and Activities Director Michelle and Chefs Ken are FABULOUS!! They made certain that Mother's Day was special special speacial!! THANK YOU. MY FAMILY (15) LOVED IT! YOUR KINDNESS WILL ALWAYS BE REMEMBERED!!

I moved my parents into Traditions of Wayland this year. The facility is located in a country setting in what was formerly a mansion. The beautiful exposed brick in some of the hallways, the warm mahogany paneled library and the bright and attractive dining room and adjoining patio create an atmosphere of home that is unparalleled. I chose this facility after interviewing and visiting other facilities. Traditions of Wayland offers independent living, assisted living and memory care. From the minute that I walked in the door at Traditions, I knew it was the right place for my parents. The staff was kind, warm and caring. I was impressed as I watched how the residents were treated. I was even more impressed when I asked the residents if they were happy at Traditions and they went out of their way to reassure me and my parents that they would be very happy there. My parent's apartment was welcoming and roomy with views of the patio and countryside. The apartments are kept very clean, the food is exceptional and the waitstaff is accommodating. They have excellent exercise and activities programs. When my dad's health began to go downhill, the staff made allowances to make sure that he felt welcome, that he was given world class service and that he could stay with my mother through it all. When he died after only a month at Traditions, the kindness and caring extended to my mother was not to be believed. The staff went out of their way to engage her in activities and to make sure that she met others who had experienced the same loss and could offer support. My mother looks relaxed and happy and feels better than she has in a long time. What could be a better testament to Traditions of Wayland.

Thank you to my new family Residence at Melrose Station. I appreciate your love and support. I will always remember all of you and your kindness.

Hi I am writing this review to let anyone that might be look for a place for a family member the my parent have been living here and its been a great overall experience. This is an incredible facility and a great location. Its about a 5 minute walk for my parents to go to everything from a grocery store to CVS. Plus there are a unending amount of family owned business and restaurants in down town. The Residence at Melrose Station has a great restaurant inside the building that I have eaten at multiple times and its always been excellent. My parents are in the assisted living program and the staff has been great with my mom and dad but also with staying in contact and working with me on everything from helping find a local dentist to have laundry done and delivery medications all in a timely fashion. This part in very important to me as I live on the west coast and truly could not get all these smaller items done with out the continuous help I am offered. I will also so they have put together a great activities program and even a little happy hour every day or as my mom calls it "Wine Hour" All in all I would say its a great location, beautiful facility with a very attentive staff that actually cares TD

Very impressed with [name removed] and the Residence. Apartment we toured might work for us - we are contemplating it strongly.

FIVE STARS at Melrose Station! Our Mother LOVES LIVING HERE! Residence at Melrose Station is a most caring, warm, friendly, clean, nurturing, supportive and loving senior community. The Executive Director, [name removed] along with the nurses, activity directors, Chefs, staff are all truly dedicated to providing a happy home with the highest level of quality. Our family has peace of heart. FIVE STARS ALL THE WAY!!!

From the first tour to moving in day it was and continues to be a wonderful experience and loving community for my mom. The building itself is beautiful, extremely clean and well maintained. All meals are provided in the restaurant and the menu is excellent. Not only do they provide daily living assistance to my mom, they have truly enriched her life through music, arts, exercise, excursions and most importantly friendship. The feeling you get from the administration, staff, and the people who live there is that of one big happy family. The residents truly care about each other and the staff goes above and beyond to accommodate them in any way they can. I cannot say enough about the Executive Director and his Department Directors and Staff, they are a wonderful team who care about each resident’s happiness and well-being. When we saw the sign go up before the building process began, little did we know that The Residence at Melrose Station would be the wonderful, caring community that my mom would soon join.

Having to take my parents out of a home they had lived in over 60 years occurred like an impossible task. Through a family friend/MD, I hired [name removed] from [name removed] respectfully who after 3 emily sessions had us moving into assisted living with the LCB operator. The Resident at Vinnin Square at Swampscott, MA is truly "heaven on earth" their executive team along with the entire staff have a passion for caring with seniors to make sure their life is full of caring. Energetic activities and all with dignity & respect.

As many of you are aware there are many different communities to choose from around the area. When i came in to tour i didn't feel pressured like many of it's competitors by the sales team (let's be honest every community has them). The Resident Care Director and The Memory Care Director is what sold the community for me though. They are very upfront and honest, experienced, and sold me by action and words not by money. If they feel the community is not the right fit or they have concerns they tell you. I truly felt they love and care about what they do and they are very experienced. After being a year open they still had every single person they hired still working there. Now i am a very savvy person so i asked questions, and it was true. I recommend interacting with staff asking how long they have been there, they will tell you. Too me that says they take care of their associates, and because they take care of them they will take care of my mom. The Executive Director is approachable and also direct. After my mom moved in [Removed] and their teams really showed us how effective they were. I could not believe what my mom was achieving in little of 2 weeks and the progress just continues. We could not even be successful with her. The community is always clean, always engaged, always odor free, always accessible, and always welcoming. Do your homework people go several times when you tour around, go unannounced, and they pass in your test and just choose this community!!!

My mother has been here since May. I can’t say enough good things about this place. Everyone who works here is super nice. They care so much about the residents. The place is brand new and they do a great job keeping it sparkling clean. The food is fantastic. My mother’s only complaint is that the portions aren’t always quite big enough. There are exercise classes and movies every night and trips out to lunch. There’s always something planned around every holiday. And they really do such a nice job including families. I highly recommend this property if you’re looking to place a parent.

My Mom and I toured here. They would’ve been good for my parents but the only thing that held us back was the location. The girl that took us on the tour was very good. She went through all of our questions and went through what everything would cost and took the time to break it all down so we understood. When Mom came by, she tailored the tour for Mom so it wasn’t as long but she was still able to see the key points. They had coffee and snacks, which Mom really liked, and it was just a nice personal touch. I found it to be really comfortable and they seemed to care.

My sister-in-law stays at the residence at Melrose Station, and she seems very happy there. I think that the staff is always very attentive, kind, and nice, and I know my sister-in-law really enjoys them. She also really likes the activities they have there like games, Bingo, and movies. I also appreciate that the community is always very clean. I would definitely recommend Melrose to others.

Very nice place. Clean and friendly. The best tour I have taken yet. Love the fact they have nurses and doctor there.

It has been a little less than 2 months since my mom move in and she is liking the community. I see her doing things she hasn't done in a long time or not before move in. She has played bingo, she got her hair and nails done, she went to a root beer float event, and she sat in on someone playing music. My mom looks very comfortable. Overall she likes being able to step out of her room and mingle and talk with the residents when she feels like it. She is able to relate to the residents, they are very nice and it seem the residents are about in their 80's. All the staff are very nice, helpful and professional. They wash her laundry and they bring it back. A laundry room is right on the floor. She has button for help, they come right in if she pushes it for help. My mom has not complained once and we have no issues with the community.

My mother has recently made the move into this community and so far things have been going well for her. I could have not picked a better team of staff to care for her especially the physical therapy department. They have really worked closely with her and she is making improvements everyday. The food the chef prepares has been amazing and she has really been enjoying the dinning experience with the other residents. This had been the perfect place for my mother and I would highly recommend it to anyone.