LCB Management

We went with The Residence at Orchard Grove because they were willing to waive the up front fee for us. The communication with the director up top the point that mu uncle actually went into the facility was wonderful. Once he was here there were a few issues that did arise and the communication was poor and I was disappointed with that. They had plenty of great activities provided for the residents but he did not participate. I would definitely recommend them to others looking, overall the quality of care is top notch in my opinion.

They were close to our desired location. We had a good tour experience. We saw a lot of activity with residents there. The rooms were nice. Our guides were really wonderful. We were just looking for larger place with more residents for our loved one to have more social interaction with.

I loved it. My husband was there for two weeks, and he had been to other places, so I had things to compare them with. They were very friendly and very helpful. They were also very well trained and very cooperative with the fact that my loved one was going downhill in his disease progression. Even after he left, the people were very friendly and outgoing, and they were helpful to me in clearing up all of his situations. Compared to the other places he had been, I would rank The Lighthouse at Lincoln the highest.

I would recommend it, it is just very expensive. You have to have some money to be able to do this. This location has 1 floor. The memory care unit is a locked unit. The food is very good. Laundry services are done regularly. The staff call if they have any concerns or questions regarding my loved ones care. The staff has been wonderful really. Billing is setup on auto draft. Administrative staff has been very good as well.

It's not for everyone. It did not work out for my loved one. She didn't like it there. The residents and the staff are very nice. The food used to be phenomonal and it has gone downhill. It has 2 floors. They offered bingo, cards, card making with arts and crafts. They would go for rides to the grocery store and around town. She enjoyed that. They did offer automatic payments for billing.

Go there. My wife wants to go there.

great community, great people!

This is a place you should definitely look at and speak to them about the services they offer. This is something to truly think about for your loved one. The activities and the community being a smaller community stands out to me. I feel the staff listen to any questions or concerns I have and passed to the appropriate team member. The Residences is able to assist with physical and occupational therapy, housekeeping, walking my loved one to and from dinner and laundry service..

Check it out. It's clean, not too big. Our experience has been very good with it. I have recommended it to people.

The Residence is a fine, friendly, and good place to be. the friendliness stands out to me. no matter who you are, they will accept you.

Its more for Alzheimer's and dementia patients.

The community is very clean and the staff members are great. The meals could be a little bit better in regards to the quality and sometimes they are not served as hot as they should be. The activities are good, they do have a nice variety and they are currently working hard on different things to get the families engaged with the residents. We also like the larger courtyard they have here.

This community did not have the apartment that my loved one wanted available at the time and the location was further out than where I wanted my loved one to be located. Other than that this was a great tour with lots of information and a very good tour.

The staff members and the meals and dining service get 5+ everything has been amazing. We are not super familiar with all the activities just yet but we are sure they are wonderful. One thing we really love about this community is that it does not feel like a nursing home, it feels like a nice hotel.

We have loved our experience with this community. The staff have been attentive and assisted my loved one with transitioning. They are quick to respond to questions or concerns that the family has about our loved one. The community had two case of COVID and was quick to isolate the residents and kept the cases to a minimum. The food could be made like it is supposed to be, such as a Rueben should not be served on toast. There is a shortage of staff currently.

Mercer Hill is a very friendly community. My mom has had issues with a couple of things at first, mostly centered around learning how to live in a community like this. That adjustment can be different for everybody. So I sat down with her and my husband and talked to the General Manager and the Activities Director, and they were so nice. They sat with us for over an hour, enlightened my mom on what is available and what they can do to try to help her be more involved. They were so helpful. I have absolutely no complaints about the place. They're wonderful. Everything is neat and clean. It's a different lifestyle for my mom, but in time, I think she will absolutely love it.

This is a great community for your or your loved one. It is secure and they have great cooks at this community. They have activities like sing a longs, happy hour, movies, and more for the residents to do to stay busy in the community.

This was a nice community. This community was on a main road and it seemed to look more like a hotel. I wanted my loved one to be in another area and that is why we did not go with this community

They are unique in the way that they care for the residents, they are not like other places. The staff are all very personable. The room sizes are nice and spacious. She really enjoys the food. I would absolutely recommend Teh Residence at Stafford to others looking.

We like how convenient the community is to get to, and we also really like the openness's and welcoming environment it had.