Koelsch Senior Communities

This is my first experience in this type of living. I find that it is a wonderful experience. All personnel have been really helpful as well as friendly. I would recommend this community to any and all.

Outstanding and 5 stars!

Love it here. Food is absolutely great. I have been to wood working shop - great place. Everyone is outstanding and doing everything they can to make our day. Happy is great also and the extra shows are nice.

I've been in a couple of Independent Living communities and Copper Creek is by far the best. Everyone is so friendly and helpful. I would recommend copper creek to friends.

We absolutely love this community and all its staff. The food is superb and awesome. This has been the best decision of our 55 years of marriage. We hope to stay in "The Park" for a long time.

Having lived in three other senior communities, I find The Park at Copper Creek to be perfect. I am so pleased to live for.

Everyone is friendly, knowledgeable, professional, caring, and helpful. They provide the support and assistance that the resident and family need.

Placing a family member in Memory Care is difficult; every resident has specific needs. We found The Hampton after being dissatisfied with the care provided at another facility. We were very careful in choosing the second time around in order to match our family member’s specific care-giving needs with the right facility. Our family member has been at The Hampton for three years and they do a wonderful job. She is calm, happy and very well cared for. She has special dietary restrictions prescribed by her physician that are very well met. Even her traveling dental hygienists have commented multiple times about how well her dental hygiene is managed. Turnover among The Hampton nursing staff is very rare and nursing staff levels are great, usually with two nurses on during the peak day time hours and one at night. Care-giving staff levels are also very stable with low turnover. This means they are very familiar with her needs and are quick to notice a possible status change or illness and call us with concerns. Every single person in the building (Caregivers, Nurses, Activities, Reception, Management, Housekeeping, Maintenance, Kitchen Staff, etc.) is well trained in the specifics of dementia/memory care and encouraged to engage with the residents (and families) as needed to ensure their needs are met. The facility is clean and tidy. The food is great; prepared daily and very fresh. Clothing and bedding are kept clean. The activities staff has developed a toolkit that includes a variety of fun and appropriate physical games, word games, and lots of music therapy time. Are they perfect? No. We’ve had issues along the way. But the staff and management team have been very quick to resolve any issues we bring to their attention.

Great location and nice new facility . Enjoyed the tour . Staff was very helpful in answering my questions.

Incredible Memory Care facility. The staff was engaged, friendly and caring. The living environment was beautiful, clean and "homey." The holistic approach to the ALZ resident was beautiful. I would highly recommend a tour if you are looking for that "just right fit" for you loved one.

[Name removed] was very enthusiastic and helpful. She followed up after our tour. It wasn't the right option for my mother.

It took us a while, but we believe we have finally found the active 55 and over gated retirement community that we have been searching for. This Park community is in the final stages of construction and predicting to open in the fall of 2020. All of the living accommodations are month to month rented apartments ranging from cozy studios up to beautiful 2 bedrooms units. Almost 2 years ago we placed a deposit on our apartment of choice. At that time we meet with 2 amazing community relations/sales representatives [name removed] and [name removed] and they both shared the blue print, aminities, and vision of the Park community which we fell in love with. Since then we have enjoyed many events from construction updates to social activities where we have meet many of the other wonderful people also interested in the Park. Yes, the rent is high ( over 4,000/month for a couple in a ~700 sq ft 1 bedroom apartment) but this is an active luxury 55 and over retirement community with lots of bells and whistles. We kind of equate living at the Park to be like living on the luxury crystal cruise line but instead of being in a regular cabin, you are living in the 1 or 2 bedroom presidential suite with all the similar aminities. Can't wait for the grand opening!

We are so pleased that Waverly Inn opened in Arlington Heights. Everyone we met who works there is friendly and more importantly seems to genuinely care. Since my mother has moved in she looks better, seems happier, and her social, physical, and personal needs are being met. It's a pleasant atmosphere and they provide a lot of creative fun activities that help to stimulate the mind. Having her well taken care of has given us great peace.

I recommend this place for all seniors, the place is very well kept. The staff are very helpful, the marketing gals were very very sweet, and the guy who works the front desk is a sharp-looking and intelligent guy A+

My impression of Rock Creek was even better than my previous mental notes.

We are on a waiting list for the type room we want. Very nice facility. Appears to be well managed.

I love Madison House! The staff is wonderful and people that live here are very friendly and warm!

My parents are both in their 90's. Mom's still very mentally bright, but sadly, Dad's dementia was finally more than mom could manage. Our family found Copper Creek Inn and it has been a perfect fit for him - and us. Knowing he is in a safe, caring environment means so much to our family. We stop by at different times of the day to visit him and we have always found him in a good mood and well taken care of. The staff is so kind and the food is to his liking - and that's saying a lot. Their activities director is fantastic. We have moved Mom to the Park at Copper Creek ( an independent living facility and also amazing) which is very close by, enabling frequent visits. It's working out well for both of them. After 72 years of marriage mom misses Dad and even though he's often confused - she enjoys visiting him. We are confident we made the right choice.

I like it here, there is a lot to do. The people are great, it is comfortable.

Lovely for our luncheons!