Keystone Senior Management Services, Inc.

We have had a wonderful experience, they people there are very very nice and they do seem very caring towards our loved one. We would without a doubt recommend the Keystone Commons community to others.

The staff is friendly, they have good follow up, and they provide feedback. I feel confident that my mother is getting care 24 by 7. The communication is good, and I get right through to speak to someone about my loved one.

This is a nice clean community and they treat their residence well. The communication between the staff and the families is good and they return my calls. The activities are great and include Bingo, and arts and crafts. I would recommend this community to others

ratings above

My room and walk-in closet are spacious. My view over a tiny lake is pretty and serene. The weekly housekeeping is adequate and the physical therapy sessions bi-weekly are helpful. My medications are room delivered daily. The food is tasty and well-preparred and served in a large dining room at individual tables. The daily movie selections are terrible.

I'm happy here.

Nice area and people. Good food.

They raised the rent three times in two years. You need to be present to let them know you are involved. The food was good. They have entertainment. They have transportation. They had holiday parties. I would recommend them. They always were helpful and answered questions.

They have had issues with Covid-19. They have done their best to protect the residents. The staff is dedicated. I would move there again. I would recommend them to others. The room sizes are excellent. They have different floor plans. They have a lovely courtyard out back overlooking the lake. The food is excellent. Family members are welcome. During Covid-19 they have a newsletter on Tuesdays and Thursdays. They are doing well in communicating with families.

They have a 2 year waiting list for the patio homes. We were not able to actually visit one of the patio homes as they are all occupied.

My mother was here briefly. I thought they were doing their part and they were fine. There is an adjustment period for any place you go, though. But overall I thought they were great. I thought the staff was pretty good and I’ve been there periodically on different occasions for hours at a time. It’s very apparent that the staff cared about the residents because they knew all of them by name and interacted with them well. The only thing I will say I didn’t like is that I didn’t see that scheduled things were really being adhered to, such as showering. I spoke to them on the phone and they gave me her shower schedule. I would call my mom to check on it and by the time I spoke with her, she still hadn’t been given a shower. One of her pain medications was only available on request and they would not give it to her unless she could tell them the name of the medicine, but it’s a difficult name to pronounce and it’s disappointing that they wouldn’t let her have it. The food seemed good, though, and it seemed to be well balanced and nutritious. Everything seemed to be clean and housekeeping would come by once a week to help change the bed sheets and the towels. They would also vacuum the floors and clean the bathrooms.

After only being here 3 weeks my father in law became ill and the staff was the ones that picked up that something wasn't right with him and brought it to our attention. The staff is wonderful very attentive and professional and nice. The community is nice very clean and well maintained. The food seemed to be good. The location is great very close to my home so we can be there often to visit. We would recommend them.

I enjoyed my tour with the staff, they did a nice job showing me around and answering my questions, they were friendly and the community is very nice. My mom was not sure that she cared for the multi levels and she had her heart set on another community she had already seen.

My mother in law is doing very well here she likes it a lot. She is participating in all the activities that they offer on site but she does not care for doing the thing off the grounds. She likes to socialize with the residents here. The staff is very friendly and accommodating to the residents. She has said the food is not good at all not hot and it tends to be tough by the time it is served. It has been mentioned to the administration so hopefully, in the near future that will change

My loved one has recently made the move into this community and so far she is loving it. I am so happy to see how well she has adjusted and how much she is liking her new living environment. The staff have been fantastic to work with and I am comfortable with the care they have been providing her. She has had no complaints about the meals and enjoys participating in some of the activities with the other residents. Overall it has been the perfect fit and I would recommend it to anyone interested.

I liked this community very much however at the time they had a long wait list and I can understand why. The inside was nice clean not outdated presented a homey feel. The staff seemed nice and helpful answered our questions on the tour. It appeared they offered a fair amount of activities for the residents to join. The only major issues that I had was the wait list other than that very nice place.

This community was just a little larger than what my loved one was looking for. The people we met during the tour were nice. They do seem to offer some nice activities. They have a movie room as well as a fitness center.

My father is well at this community. He is being cared for very well at this community. The staff is great.

Our tour of the Meridian Village went well, but it was farther from our home than we wanted. The place was very clean and well maintained. Very ice place overall just not what we were looking for at the moment.

The main issue I have with this community is that they ordered an assessment by a home health agency and did not notify us, otherwise the place is good. The staff are great with my mom. She is in a small memory care unit that is always nice and clean. The food seems ok and mom does not have any complaints. I would recommend this community but I would suggest checking into the communication first.