Kaplan Development

Keeping up with resident's personal hygiene is a distinct and recurring shortcoming Small personal requests for maintenance in the units don't ever get addressed, EVER Poor communication with family regarding personal needs of the tenant. Never quite sure who we should communicate to about details or questions. While my list of complaints is short, nothing is ever permanently resolved. Very frustrating and really undermines my peace of mind about my father's care

So far what has made Merryvale Assisted Living community such a great experience is definitely their staff team. Based on the experience we have had so far, we would recommend this community to other families.

It is very clean and plenty of activities. There is a disconnect between the staff and getting information to families. The quality of care can be a concern. My loved one is supposed to get showers 2 times a week and that wasn't happening. We have put in 2 messages asking for a call back and we haven't received one yet.

The overall appearance, the administrative staff and the nursing staff are things we like about the community. However, based on the experience we have had so far, we are not sure 100% if we would recommend this community to others - it depends on the circumstance.

I thought All American Assisted Living at Hanson felt very comfortable and homelike. Unfortunately, my mom was determined to go back home and because my brother was willing to take care of her there, she really didn't make an effort to be happy there.

Our family had an in person tour with All American Assisted Living at Londonderry and we really liked that the community was close to home!

Merryvale Assisted Living is a little lax in communication as far as the resident needs more personal supplies, shouldn't have to ask if need, should be told by staff low or out bring more also constantly loosing shoes and clothing and personal items even though marked with permanent marker

It's well worth a visit. I've recommended Butler St. Senior Living to many family members considering a place for their love ones. We picked this community because of the price, location and staff.

Based on what we've experienced at All American, I would recommend it to other families looking for assisted living. The staff is great and very attentive.

My mom has said that the residents here were all very friendly and welcoming. As far as the food goes, I think they need to offer healthier meal choices as well as more options for the residents to choose from. I would recommend All American at Hillsborough to others.

My brother was only 59, but they were willing to take him. Most places you need to be 65+ so we really appreciated how accommodating they were. I also though that they handled covid precautions very well. I would recommend All American at Raynham based off of our experience there.

The place is nice, but some of the aides there need to be retrained in Alzheimer's care. They have some really good aides and some really bad ones that aren't so nice. I feel that charging separately for disbursing meds is not good. I feel it should be included, and its very expensive. Otherwise the place is clean and meals are fine. I would recommend it overall. It's better than a lot of other places, even with the not so great aides.

With the care services I wish they had more aides for the amount of residents they have on the memory care side, however the value for cost is really good compared to other facilities I had visited. They also have so many different activities like, singing, jeopardy on big screen (popular), bingo, coloring, painting, crafts, golf, bowling - inflatable pins and ball, outside entertainment brought in, visits from dogs brought in, and walks outside when the weather is nice. They encourage the residents to participate in all activities.

Our family had an in person tour with All American at Enfield, and overall we thought it was a really nice place and tour, but at the time our loved one needed to move in there were no more single rooms left.

If a shared living space is something one would consider, All American is certainly cost effective option. It's a wonderful facility, bright, clean, and friendly. The tour guide was pleasant and very helpful to work with.

My loved one is getting good care. They can improve with communication. My mother has had trouble getting her front door fixed even though we have reported it several times. When she first moved in they raised the price and did not tells us until we were signing the paperwork. We have been in constant contact with the facility so there was absolutely no reason why they could not have communicated.

I toured this facility and it went good!

The only thing we didn’t like was you had to share a room with a roommate. The community was very loud and boisterous, which would have suited one of my parents but not the other. But it was a very happy place. It almost had the feeling of hotel, like you were constantly on vacation. Everyone was very nice and friendly.

They are very friendly. We picked this community, because of the value for the money. They check off all of the quality boxes. In general, they do everything well. They do the that best they can. They can improve on supervision of the nurses aides.

The facility is nice and the staff is wonderful. The food quality is the biggest issue. My mom has been there 7 months and they are on the 3rd cook. I would say if you are looking into this facility and your loved ones have specific dietary needs, they should look deeper into it.