Juniper Communities

Mom was in juniper for rehab for a few weeks after a broken hip. We never got to visit her due to COVID, so do not know of the physical conditions. However, they wanted to "send her back" within a few hours of receiving her, as she was combative and uncooperative (she has dementia). We had to tell the nurses how to approach her and what to do to get more cooperation. The staff should have known all of that! Lack of training on their part? Should be standard in nursing school!

The main negative I have is the billing was always messed up. I feel it was expensive. It was an average place. It is geared more toward younger independent living folks who do not need much care. They have tons of activities. Not so good for folks that need help with higher end care needs.

My main reason for writing this review is the poor quality of food at Juniper Village. I have visited a loved one of a close friend on several occasions and am appalled at the food and service in the dining room. How does this happen? Please eat in the dining room at least once before you sign a contract.

Originally I was very pleased for the 1st 6 years when I paid for a separate private aide in the assisted living building, but now I'm thinking there's been too much of a turn over in staff & care is moderate with the staff in the dementia building trying to keep up with the demand. I'm sure other facilities aren't as involved but disappointed staff doesn't appear to care for the loved one in the caliber expected & previously provided. Personal possessions items have been lost or misplaced & apparently not respected, found or looked for. Other people's personal property with their names were in my loved one's closet. I returned them to the staff. In spite of the Alz. Association had deemed Juniper as the only facility in NJ for memory care as the best, it seems the needs of advanced Alz. patients are overlooked as in "there's not much we can do for them so we'll do the minimum." It can be degrading for the residents especially for the exorbitant fees being paid for the care & trust for loved ones. There also doesn't seem to be actual dr.s who see them regularly but lesser substitutes utilized who devote little time. I feel my loved one would be better cared for back in assisted living with a private aide paid for rather then the staff in the dementia building. I'm not convinced they are following my directives or that of my loved one. I've become disillusioned & have lost much confidence in Juniper. This is not to say, they're not a good facility, only pointing out they seem to be slipping & I can't in good conscience recommend them over any other facility. They need to try harder to regain their standing.

Some areas very good - some not so good ([removed] and some aides are quite rude and don't care to listen to resident). Never get to have interaction with [removed] - PT/OT people are pretty good - resident complains about food but I have never had anything that wasn't good (maybe their tastebuds are shot) - overall, Juniper is okay as far as I have compared with other people with loved ones in other places.

This is a very nice looking community. The people we met were nice. This community did not seem very active. They have a formal dining room and we were looking for something a little more relaxed.

[Removed] was great! Very professional and understanding. Unfortunately, I did like the " Memory Care" situation. It was not as well kept or designed as the regular asssisted part of the facility.

My tour of this community was fair. The staff was friendly and nice. They were informative and answered my questions. The community didn't look the best. It looked like someones house, it wasn't very well-kept. Everybody was kind and friendly, but this wasn't the community for my grandmother.

Nice community friendly staff. Room set up could be better for a shared room the closet area is only assessable from one residents side. Something to think about.

We were going to go here, we had things all set to go here. All of a sudden they said they couldn't do her oxygen. They are very nice, but an elderly person shouldn't be expected to change their own tanks, they said only a registered nurse could do it. They were the only place that said that, and they pulled out some kind of documentation saying that, but they were the only place that was that way.

Assisted Living Rates Starting at: $2035 Memory Care Rates Starting at: $3265

Nice facility, a bit of an oder as we walked in the door. Seemed to be some confusion between staff and the RN relating to procedures. Facility a bit run down and the common area not very inviting. Residents seemed a bit sad.

Assisted living residents outnumber independent residents. We want the reverse.

My Mom and I toured Woodriver Village and found Pam to be a great person with lots of knowledge. The swimming pool and work out facilities were not nearly as nice as Pennswood Village, the community that my Mom has picked. However the balconies at Woodriver were much nicer with their jalousie windows. The food was not as good as at Twining Village and Pennswood. There are more grounds to use at Pennswood, ie trails to walk, trees to see.

Very pricey. The residents seem active and lively-a good match for her.

nice. will return at some time

Staff friendly, very informative.

Alzheimer's Care with long term care, shouldn't need to supplement too much a month till care needs increase. Semi-Private with long term care, shouldn't need to supplement too much a month till care needs increase.

Beautiful facility. Residents appear to be higher-functioning; almost overwhelming amount of activities - probably beyond my mom's abilities. Expensive.

My husband visited it and said that it was nice