Juniper Communities

In general I think Brookdale Paramus is a nice place. The facility is clean and well kept, and for the most part the staff is friendly and professional. The management staff are good about follow-up, and the daytime aide staff are very good. However, we have had some issues. I think during the touring and sign-up process they could have done a much better job explaining the level of care they provide, there are a few care needs that they do not cover that have become an issue for our loved one. I've also had issues dealing with the nighttime care staff. Overall it is a nice place, and I would definitely recommend it, but be sure the level of care they provide matches what your loved one needs.

The facilities are beautiful and clean. My mom gets good care. We put her there to go get stronger to go home and told them that going in, it would be helpful if they could try to walk with her more. Wendy was very helpful in the transition to the personal care home.

I came for a tour, but they didn't offer respite stay as an option, so I didn't really stay and take the tour. However when I came in, just from what I saw it looked fine. I didn't see anything concerning, or alarming at all. They just didn't offer what we needed. I do appreciate them being up front with me though, and not stringing me along, and wasting our time.

Overall I'd say that Brookdale Guadalupe River Plaza is a nice place for independent living. The people here are friendly, the facility is clean and well kept, and they've got a good variety of activities. Really my only complaint is that I think the food could use some work.

So far so good. Mom moved in last week. She is nervous and a little sad, but the facility is clean, nicely decorated and the food is good. The staff has been kind and helpful for the most part. The doctor and therapists have been thorough and effective. I highly recommend Brookdale in Paramus.

The Brookdale has turned out to be a wonderful place for our Mom. The staff is friendly and accommodating, and the personal care given is top notch. We have been in 3 other facilities for various reasons, and find Brookdale to be the best. From a cost standpoint Brookdale gives the same, if not better, care for less money. I highly recommend it to anyone looking for assisted care.

The staff here at Brookdale is warm and friendly. The building is always clean and smells very nice. They are always pleasant and willing to help with anything that we might need. The food could be better.

So far, so good. She has had a tough time adjusting to the place, but that is normal and to be expected. She is hanging in there. It has only been a couple of months and we hope this is for the long haul, but only time will tell.

Mom and dad picked an apartment here, they loved it and said everything looks great

I would give them 8 out of 10. They are good, and very attentive. It's relatively clean, and the care has been good, they have been helpful. The food seems to be okay, and she really likes the desserts. Wendy was very nice and helpful during the transition. I like that there is a hospital right across the street, as well as a storage facility, that let us use their truck to move things.

Brookdale Spicewood Springs is going good. The only complaint I have is the medication delivery seems unpredictable. The staff is very nice and very helpful. They have a really good menu selection. Overall it has been a good experience.

My sister and I were very impressed with this facility. It was very clean no bad smells! The staff was very helpful

We considered this location when we were looking for options. It was nice, and they had activities. For our loved one the outdoor areas were important, and while they had them, they were smaller, and there was nothing that really had grass.

The convenience of it is good, the staff is very friendly and very knowledgeable about what they are doing.

I have lived here for 4 years and am satisfied with my care.

I toured this community while looking into care options for a loved one. The facility was well kept and clean, and all of the staff I met seemed friendly and professional. It was a little on the expensive side, however. We ended up selecting another community, but this is somewhere I would have considered as an option for my loved one.

I would like to see the staff clean moms bathroom more often here at Brookdale Spicewood Springs. I am beginning to learn that what my mom says and what the staff says is sometimes different. They are doing a pretty good job there but mom is so particular. Mom is coming from 24 hour care and doesn't get that as much here. So wait time for her is a little long but she can be very difficult. I told my sister that part of the job of the staff should be educating and communicating with the friends and family not just the residents. They need to train us on what to expect.

Overall, I think that the staff at Emeritus at Paramus has done a really good job in incorporating my loved one into the facility there and then assessing all of his needs and then meeting all of those needs.

We have had a very good experience with Brookdale Guadalupe River Plaza. They are very welcoming from the very start when we did our first interview and the tour. They were very accommodating in helping get mom set up there. We only needed them short term so we are actually going to be moving my mother out soon, but the stay she has had there has been great.

Aside from one incident where my mother in law got a broken leg (which I don't think was their fault at all) our experience has been very good with Harbour Assisted Living. The accommodations were fantastic, the food was delicious, and the people were very friendly and helpful. They did a really nice job.