Juniper Communities

The rooms are a good size. The staff are friendly and very helpful. There are activities of some sort every day and they periodically bring in entertainment... guitarists, singers, etc. My husband is very happy with the food and the dining staff are helpful and considerate. Overall we are both happy with everything and [name removed] has settled in nicely.

This facility is truly for someone who needs limited care. Your loved one needs to be fairly independent to benefit from Juniper. Even when paying for upper tiers of care, attention is limited.

Though my mother’s rapidly declining health prevented her from taking full advantage of all the facility had to offer, I was impressed from the very beginning at what a nice place it was, which she even commented on when she first arrived. From front desk, to dining to the care team, the staff is very caring, compassionate and dedicated in the care of residents, and as a family member dealing with a very difficult time, I experienced that compassion as well. Morningstar clearly strives to accommodate the varied needs and care levels. Communication could have been better at times but, overall, the staff did what they could to take care of my mother, despite the challenges she presented, and I feel this facility was a good choice.

The staff is friendly and helpful. The director [name removed] is always available to answer any questions or concerns. The is a great variety of food to choose from.

I'm happy with Poets Walk but my husband is in hospice so he gets more personal attention. Otherwise he would not. But the staff is friendly, and knowledgeable. I like that we have frequent meetings for caregivers.

Juniper is a very nice place. Clean, well organized and active. I was a little disappointed that no on from activities encouraged our resident to participate in the well organized activities that were available. That would be my only complaint.

The resident is on their own a lot. Everyone working there is very nice!! Love them but I think they are understaffed.

It's in the area my mom wanted to be in. The room / apartment was a good size and it had a sliding glass door out to a screened in porch. Nice feature most don't have. Also good vibe in the place and the people

Good because memory only facility. Others don't function as well because they have assisted living also. I would. Manager not usually around and didn't seem active. Absolute opposite from [community removed] where manager was very active and involved.

Make sure you understand the components in the care charge and make sure that the prescription list upon entry is accurate and that the care charge has captured the medicine count accurately. It was one of the to three you had good ratings on and they had a lovely one bedroom available. My aunt is not overly social so she didn't need a ton of activities And this was a great fit

Staff are friendly and helpful. The food was good. My father in law had no complaints while there. He said that the staff treated him very well. We were all pleased with Juniper.

They were very well staffed and possibly overstaffed, which was reflected in their prices. The place is beautiful and looks like a resort hotel. The Head Nurse was great and could even be reached by the staff after hours. The Admissions lady, [name removed], was incredible. They also had a nice bistro with snacks for the residents. The food was okay most days. My one pet peeve, which happened to our family and another family that we got to know, is that they have meetings which we didn't know about and weren't invited to during which it was determined that our family members in needed a higher level of care which resulted in an increase in their monthly fees. We received the news in a form letter which didn't even explain the reason for the need for increased care or the accompanying increase in costs. I talked to our mom's caregivers who all said that they hadn't noticed any increase in the amount of care needed.

We were drawn to Juniper because they are dog friendly and allow smoking. What impressed us the most was the kindness and attentiveness of the staff. If there are mistakes, there quickly addressed. Everybody knows my mom and her dog! And they're flexible rather than rigid which I think is vital for having a community and a home. We are very happy here.

I feel that my loved one is safe and well cared for, but there could be improvements in communication with the billing

Newer on-site leaders are very engaged and are working to make operations even better. Caregivers are kind and always helpful. Room sizes are large and house what the residents need. They work to keep residents out of their rooms most times anyhow for safety and to keep them involved with the community. They have an activities coordinator and they work with families to best know what the residents like to do.

Juniper is so clean. The staff is phenomenal. They take care of my mom’s needs immediately and it’s a bright and happy facility with lots of lots of activities and happy people.

I think like most places, Juniper is understaffed. The administrators and staff are very nice and caring but the caregivers did not push showers if the resident refused. While I realize they cannot force a resident, they gave up too easily. They would advertise some activities but cancel them at the last minute. I did like the fact that they kept me apprised of any issues, immediately. We had to move my cousin to [community removed] for financial reasons only. Juniper is a very nice facility.

I wish they did more activities outside the facility. One night in Dec they went on a bus ride to look at Christmas lights which my family member loved. I would recommend it. We were attracted to them because they have great staff and it's a nice facility .It is in close proximity to family. It has tiered care.

My Grandmother passed on[date removed] the memory care was amazing to my family and grandmother they were very supportive and the cook [name removed. The one person that gave condolences was [name removed] know one else from the office not a call card nothing

Our initial sign up was in October but we’ve only been actual residents for two weeks. A few things that made us choose Juniper Village were the two bedroom unit size, closet space, location and value. We’ve had some small maintenance issues but nothing major so far. Residents we’ve met have been friendly and welcoming. Staff are also helpful and friendly. Food and dining experience has been good also. We’re still in the process of moving things from our old home into our new space but our overall first impressions have been favorable.