Juniper Communities

Most are very helpful, although somethings are said in a way that can be misleading. I'm kept basically well informed of any changes. The move went very well and she adjusted to fitting in realistically easy. What I have eaten the food is good. I believe I would recommend this facility to others because they have a dentist and message therapist come to the home, which really good. They also have some different entertainment for the residents.

The staff is very kind and friendly. Juniper administration expects that from staff and is onsite to ensure that they are. The administrator is very available to families. Juniper is very clean and move in is easy as the staff there help. My loved one there is not too keen on the food, but that is her opinion. I think they can be more transparent about costs and how those fees are determined, especially level of care. I recommend the place since it is one of the better in our area.

The staff is lovely. They are kind and helpful and competent. The facility is cheerful and they do a great job decorating for the season and holidays. Housekeeping does a nice job keeping things clean. My family member enjoys the meals and likes that there are lots of choices. I wish there were more opportunities for residents to go out and do things. We have not seen that so far, perhaps because it's winter. Hoping that happens in spring. The activity person is only part time. Some of the activities that are scheduled with outside people end up getting canceled.

The staff has been very accommodating, especially regarding food - which is always an issue for my brother (4 in that category from him is good). I would recommend Juniper Village at Brookline to others.

Staff are friendly and have been working at Juniper Village for many years. The facility is clean and smells clean. Communication with the family is very good. Tell family that if their loved one orders meals to their room, there is a charge. The food is very tasty. We would recommend this facility to others.

I would recommend The Landing of Hamilton.

The place is a wonderful, purpose-built care facility, with lists of original old-world character. The move-in process was perfect and seamless. Housekeeping: no complaints what so ever. They may be a little slow to respond to "fix-it" items. I think the dining services are really pretty good, also. Staff (and staffing) have been a little uneven. The new Executive Director seems very nice and attentive, but for some reason the previous person who was there when we interviewed them left in a hush. Reception, Activity, Food, and Nursing staff are all fine. The only complaint at the moment is the regular care staff are not consistent and a couple of them generally blah in attitude. Communication is NOT their strong suit. We find that we have to seek out staff to hear things like whether a test was performed. Overall, we recommend the place but each resident is better served if their family visit often and advocate for their loved ones.

Juniper Village at Bucks County is a very clean place and staff was friendly. [name removed] (marketing) went out of her way to assist. She was very kind. My father in law did not care for the food (not sure what in particular)

You definitely have to be a advocate for your loved one. We picked this community because, it's nicely maintained and it is equally distant between myself and my brother's house.

Like people everywhere, the staff varies greatly. The on call staff nurse and emergency crew have always gone above and beyond for any issues that may arise. I would definitely recommend Juniper Village at Bucks County to other families looking. Another thing we have been very impressed with is the community of residents that live there, they are great!

Very kind and caring staff, but not trained as properly as we'd prefer. Normally very understaffed. Some very good people but overworked.

Juniper Village was similar to another community we toured. The staff were great to work with. The location was a little further from family than we wanted.

It's great, [name removed] loves it. They have a scratch kitchen an food is delish. Activities are the best. They have the usual bingo, Pokino and karaoke Last week they had a spelling bee. She came in 2nd. They have comedy night and art exhibits. Entertainment is great at least twice a week. I even perform there. The place is kept clean and they do her laundry once a week and clean her room and change the sheets. They have PT and exercise. The only thing missing is a nursing staff and a more hands-on staff to make sure she takes a shower and takes her pills sometimes. It's a nice small community and easy to get around. You don't get lost. The atmosphere is pleasant. The other thing is it is very expensive. 7100 for 1 bedroom plus 1850 for add ons.

This facility had been very good so far, overall. My experience with the staff has been good. The food is good, I've had some of the meals and really liked them. They offer a good variety of activities. The Activities Director is really great about encouraging the residents to participate. I do wish we'd be more informed about changes in medication, I'd appreciate more communication in that respect. But overall, my loved one seems to get plenty of attention and care. I would definitely recommend this facility to friends and family.

The staff always seems to be soft spoken and calm, creating a calming affect and atmosphere. They understand dementia and how to approach people with dementia. Good at knowing how to avoid upsetting the residents and at how to guide/slide the resident into doing important things. No or few activities, no " enrichment program" except for church services. This may be better lately- finally hired a new activities person. The residents do eat the food and it tastes ok but it's far from healthy. Meat is in the form of patties (who knows what's in them). Vegetables overcooked, or maybe canned. Regularly the vegetable/fruit served is the old fashioned canned fruit cocktail. During my visits, I've never seen a fresh fruit or vegetable. Nor salad. The resident's rooms can be a bit of a mess, though of course, the residents may be the main cause of this. A 1-2 minute visit by staff per day could address this (ex garbage on floor). Did a great job getting her ready for me to take her to an early eye doctor appt. Sometimes the staff doesn't answer my emails. Overall, I feel my family member is safe, warm, being fed. Has made friends! I will have her stay there. But for price, there are things that could and should be improved.

Juniper Village is working out well for my mom. The people are really nice. It's a nice facility, and they're taking good care of my mom. I feel comfortable having her there.

I considered a 5. It really is the best place Dad has lived and they know him, are kind to him, and take good physical care of him. I just wish they could provide more stimulation and activities for him including some "field trips". He is often bored and because of that he is unhappy.

I toured this facility and it was ok. The director was fabulous!

For my loved one, Devon turned out to be the perfect fit. The nursing staff was very supportive, personable, and caring. The administrative team was very accessible, responsive, and committed. The food improved when they brought in a new chef. The setting and facility has a very refined Main Line Philadelphia feel to it. From my viewpoint residents are treated with respect and dignity. We are very appreciative and grateful of the support they gave my loved one after their accident. My understanding is new management is planning on improving facility keeping its historical charm while modernizing and upgrading the facility. More attention to adding more outside events and trips now that pandemic is over would be suggested. Otherwise, in-house activities are varied and diverse. Facility can use upgrading

Overall, most everything has been fine. The place itself is very nice, and most of the people are very nice. Most of the time the staff handle things well, although sometimes things aren't finished or followed up on without reminding them. But eventually they get around to doing things.