Juniper Communities

Overall a good community. The clientele was very old compared to where we needed to be.

This was a good community, it was too large of a layout for my loved one.

This community was very similar to another community that I was looking at. I had a connection with an executive director at another community and this just made me go a different direction. They have some good amenities for the residents just was another community that shined more.

When we were here visiting for our tour there were a lot of family members who were visiting their loved ones and they took the time to tell us how great it was going for them and that really stood out to us. It just overall seemed like a lot of people were happy with the services so we decided to go with Juniper Village. There is not a lot of variety and the quality of food might not be the best based off my impression and what I have seen. Everyone is friendly and the staff really care about their residents. We would recommend to others.

This is a good place for your loved one. The staff were easily available to family and the response time with answers to the family's questions were quick. The food was good. Bingo, and more activities are available for the residents to choose from.

We like that it is a smaller community and we would recommend the Juniper Village to other families.

I liked that the staff that had been there for a long time, which I think speak volumes. Some of the caregivers had been there up to 20 years. The food service was very good as well. They had a menu with quite a few different choices, and you could order from it almost any time of the day. It was like having your own short order cook available.

Our family had an in person tour and the staff members were nice and friendly, but the residents did not really interact with each other, they just did not seem very happy. Also we did not like how our loved one would have to use the elevator to get to the dining room and activity room.

Our family had a virtual tour and it was a nice community

Our family had an in person tour and it was nice but the cost was just to high for us.

My dad was only there for 2 months and sadly passed away. New apartment, nice facilities. The food was average for Dad, service in dining room slow. Activities limited due to COVID. Everyone was nice and looked out for my dad. Facility assisted living only. If needs more attention go to a more skilled nursing facility. Also if a person assist any more skilled nursing.

We had a scare and we were really happy with the way that it was handled and the way that we were kept informed the whole time. We were under quarantine and not able to come but they made sure that they kept us updated. There are so many activities and my loved one joins everything.

Our family had an in person experience and we can't remember anything that stood out to us in a negative way. The community was clean but the price was a little to high. However, the negative we did have was not with the community but with the sales team, they were extremely pushy and way to aggressive which was a big turn off.

One of the care givers that looks after our loved one is so trust worthy, and all of the residents are very kind and generous to each other. The cafeteria staff are very nice and very personable. They have plenty of activities, a really nice activities center and a nice library.

The staff members have all been very friendly and we like that the community is close to our family so we are able to visit a lot.

During my staff at Juniper Village they were pretty understaffed which resulted in the services I needed help with to take much longer, i would lay in bed longer than what i was comfortable with just because in the mornings they would only have one aid. Also the meals I would eat for lunch and dinner were not consistent at all, what was advertised on the menu and what we received was totally different. The food was lousy, there was only one or two meals I had while I was there that i liked, other that thought i found it annoying and disappointing. Also the portion sizes were not adequate for adults.

When my mother-in-law began having memory issues I chose to move her to this assisted living facility because it came highly recommenced to me by others and it was nearby so I could visit often. During her years there she also spent some recovery time (after hospital visits) in the skilled nursing facility area of the Juniper community. Both were good facilities. They have done a stellar job of keeping Covid out of the building and keeping the residents sane during Covid lockdowns. Many staff will go above and beyond their job descriptions to make things better for residents.

The sales team, especially on the independent and assisted living side, were fantastic. They also had teams that were meeting to talk about potentially caring for my dad. They were eager to do the assessments at his current community that was unsafe for him. I 100% felt that they were genuine in their care and concern for him, and that their main goal was to do everything they possibly could to help get my dad to a safe place. Had we not moved him, I don't think he would be alive today. Upon move-in at Juniper Village, we had a bit of a rocky start. We've had to work out some medication and billing issues, but those are sorting themselves out. There were some unanticipated problems with the apartment before move-in, but they they got everything fixed in time, if a bit messily. Maintenance has been prompt and helpful with an issue that came up on a weekend, and they're resolving anything that comes up. My dad really likes the staff. Given his health circumstances and the level of care that he needs, he's very complimentary of them. I 've met them too, and they're very nice. The staff is great overall, the exception being some of the kitchen staff . They're having a hard time keeping that department staffed, and the food is not what it used to be, nor what it was billed as. Currently it's very bland, with some things completely unseasoned. Again, I think the problem is they can't keep staff in the kitchen. Which has been a disappointment, because that was one of the reasons we picked Juniper Village- for the food. We've had conversations with the staff, and they're definitely trying. So I think it will all turn around eventually. I really appreciate that Juniper Village is a safe facility, which was huge for us in our decision. Overall the staff have made everything workable and as smooth as possible.

So far our loved one has not complained about the meals and dining so we assume it is pretty good. Our loved really enjoys the activities they offer, and we do think the value for cost is right in the middle.

There are communities that are cheaper in the area that provide the same care. But the community is clean, neat and the staff is friendly. The food was really good and I would recommend this community to others if you can afford it.