Juniper Communities

The staff is lovely. They are kind and helpful and competent. The facility is cheerful and they do a great job decorating for the season and holidays. Housekeeping does a nice job keeping things clean. My family member enjoys the meals and likes that there are lots of choices. I wish there were more opportunities for residents to go out and do things. We have not seen that so far, perhaps because it's winter. Hoping that happens in spring. The activity person is only part time. Some of the activities that are scheduled with outside people end up getting canceled.

The staff has been very accommodating, especially regarding food - which is always an issue for my brother (4 in that category from him is good). I would recommend Juniper Village at Brookline to others.

Dad liked the facility , front office staff and location. The nursing staff was thorough and professional. The care takers took long to respond to call button, so this was a concern for dad.

Staff are friendly and have been working at Juniper Village for many years. The facility is clean and smells clean. Communication with the family is very good. Tell family that if their loved one orders meals to their room, there is a charge. The food is very tasty. We would recommend this facility to others.

I would recommend The Landing of Hamilton.

The experience of Juniper Village at Lincoln Heights for us has been good. The facility is newly renovated and beautiful. The housekeeping is good. We came from a place that smelled every time I went into my loved one's room. His room at Juniper Village doesn't smell. The floor is clean. The staff is good. I wish they had a few more people on the floor taking care of the residents. That is a hard job and they can't always get to my loved one as fast as he would like for them to. The move in process was good. The meals are great, my loved one enjoys his meals there. I would recommend Juniper Village at Lincoln Heights to anyone.

Juniper Village at Bucks County is a very clean place and staff was friendly. [name removed] (marketing) went out of her way to assist. She was very kind. My father in law did not care for the food (not sure what in particular)

Like people everywhere, the staff varies greatly. The on call staff nurse and emergency crew have always gone above and beyond for any issues that may arise. I would definitely recommend Juniper Village at Bucks County to other families looking. Another thing we have been very impressed with is the community of residents that live there, they are great!

Very kind and caring staff, but not trained as properly as we'd prefer. Normally very understaffed. Some very good people but overworked.

Juniper Village was similar to another community we toured. The staff were great to work with. The location was a little further from family than we wanted.

It's great, [name removed] loves it. They have a scratch kitchen an food is delish. Activities are the best. They have the usual bingo, Pokino and karaoke Last week they had a spelling bee. She came in 2nd. They have comedy night and art exhibits. Entertainment is great at least twice a week. I even perform there. The place is kept clean and they do her laundry once a week and clean her room and change the sheets. They have PT and exercise. The only thing missing is a nursing staff and a more hands-on staff to make sure she takes a shower and takes her pills sometimes. It's a nice small community and easy to get around. You don't get lost. The atmosphere is pleasant. The other thing is it is very expensive. 7100 for 1 bedroom plus 1850 for add ons.

This facility had been very good so far, overall. My experience with the staff has been good. The food is good, I've had some of the meals and really liked them. They offer a good variety of activities. The Activities Director is really great about encouraging the residents to participate. I do wish we'd be more informed about changes in medication, I'd appreciate more communication in that respect. But overall, my loved one seems to get plenty of attention and care. I would definitely recommend this facility to friends and family.

The staff always seems to be soft spoken and calm, creating a calming affect and atmosphere. They understand dementia and how to approach people with dementia. Good at knowing how to avoid upsetting the residents and at how to guide/slide the resident into doing important things. No or few activities, no " enrichment program" except for church services. This may be better lately- finally hired a new activities person. The residents do eat the food and it tastes ok but it's far from healthy. Meat is in the form of patties (who knows what's in them). Vegetables overcooked, or maybe canned. Regularly the vegetable/fruit served is the old fashioned canned fruit cocktail. During my visits, I've never seen a fresh fruit or vegetable. Nor salad. The resident's rooms can be a bit of a mess, though of course, the residents may be the main cause of this. A 1-2 minute visit by staff per day could address this (ex garbage on floor). Did a great job getting her ready for me to take her to an early eye doctor appt. Sometimes the staff doesn't answer my emails. Overall, I feel my family member is safe, warm, being fed. Has made friends! I will have her stay there. But for price, there are things that could and should be improved.

Juniper Village is working out well for my mom. The people are really nice. It's a nice facility, and they're taking good care of my mom. I feel comfortable having her there.

I considered a 5. It really is the best place Dad has lived and they know him, are kind to him, and take good physical care of him. I just wish they could provide more stimulation and activities for him including some "field trips". He is often bored and because of that he is unhappy.

I toured this facility and it was ok. The director was fabulous!

Overall, most everything has been fine. The place itself is very nice, and most of the people are very nice. Most of the time the staff handle things well, although sometimes things aren't finished or followed up on without reminding them. But eventually they get around to doing things.

Everyone is very nice. The place is beautiful. I feel very blessed to be able to have my loved one there. In general, they're great. The director is wonderful and has been very kind to us and to my loved one. Their communication is lacking a little bit though. We have to be on top of everything or we're not told certain things. (I don't know if they're understaffed or what the issue is.) But compared to where she was before, it's SO much better. And I'm glad we made the change.

Our family had an in person tour and we like the tour experience overall but we just did not get the feeling this was the place for our loved one

We did not actually get to tour with Juniper Village but they were great about sending over all the information about their facility and following up with me, even after I had told them we went with another facility.