Jaybird Senior Living

Very friendly and happy staff and residents at Milestone Senior Living Tomahawk, that says a lot. There are lots of opportunities for activities on and off site. The facility is very bright and cheery with great Assisted Living apartment options (modern 1-2 bedroom, spacious living-kitchenette area, access to outdoor patio from apartment...). On-site walk in tub spa with fireplace for resident use, bar and entertainment room (Thirsty Thursday weekly event). The meals are wonderful (shrimp on their menu surprised me, they grow on site and use fresh vegetables), great chef! I would absolutely recommend the facility to others! The only reason I didn't give the overall rating of five is because we had some delays in getting the financial approvals through their corporate office. That's the only negative that we've experienced with this facility. My mother is extremely happy and has made many new friends. When asked if she would move to a site closer to her hometown if something became available and she, without hesitation, said absolutely not. This too says a lot. We haven't seen our mother this happy in a long time.

Based on the experience we have had so far we would recommend Willows Landing to other families but it definitely depends on the needs of their loved one. A area they could improve on would be - better connection to the medical services - it is not to good currently.

We toured River Glen of St. Charles and it was a very good tour. The facility also seemed very good. During our tour, everyone was friendly and engaging. Also, very informative!

Arbor terrace was nice, friendly and helpful staff as well,but unfortunately just not the right level of care needed. Had to move my parent into assisted living facility instead.. I would recommend for independent living.

The pricing structure changed so we're paying more than the original quote but it's still a good value compared with other options. The staff are very caring although they seem short-handed at times. The facility is very clean and inviting and is kept up well and our family member's apartment is very nice. Many of the activities promoted do not apply to memory care by staff try and get them involved when they can. Overall we are pleased and glad we could get our family member a room here.

So far everything is working out well. The care partners are extremely nice and friendly. The facility is extremely clean. I would highly recommend it unless your loved one needs one-on-one care, because they're just not equipped to do that.

Home was always clean, well kept, friendly staff. The area I felt they fell short would be in the needs of seeing the patient as an individual. While Dad was there, he did not adhere to the meal times of 8am breakfast and the standard lunch times. But the food offered to him was just plain sandwiches... no nutritional value... he would not eat it. Also ... trained staff for dementia care were not always on site. The main reason we placed him there and then also brought him home was we were told after the assessment that he would acclimate there after 2 to 3 weeks. Although knowing my father we felt he would have an extremely difficult time, we leaned on the assessment and their experience. However, after the 3 week period of no contact with him per their suggestion, he did not adjust. He felt more abandoned and alone. So we brought him home. To make matters worse... he had missed his first grandchild's wedding, which was difficult for us all.

I liked Brown Deer. I liked their "concept" of working with all incomes and doing whatever they can to meet residents needs, like hospice. However, I did think it was a bit run down/dingy looking. There was an odor of urine, and the front desk lady was a bit unprofessional in my opinion.

I would recommend you check the community out for your loved one. The staff are easy to work with. The communication with the family is very good as the staff are good at keeping us updated about our loved one. My loved one is very active with their activities provided. It seems more like a family, as the staff gets to know all the residents. There are three meals a day served, and there are choices for the residents to choose from.

I believe the residents need a bit more supervision. The staff are good to work with if the family has questions or concerns about our loved one. There are three meals a day served to the residents. The community provides an activities calendar for the residents to view. The staff are good and keep in touch with me about my loved one.

This is an acceptable community and experience. The staff are trying to do what they can to make sure the residents are comfortable and taken care of. There are three meals a day served to the residents. Some of the activities include singing, tv, events, and more for the residents to participate in.

We picked this community, because Parker Place was the most for the least amount. They have a new kitchen manger, so hopefully the food improves. Overall, they are very good.

Parker Place is excellent. So far, they've been very friendly. I know they are short staffed, but they seem to be working through that. The community itself is small and I would recommend them to others.

River Glen of St. Charles is a smaller facility than some of the other new high rise ones making it easier to maneuver around. Also they have a nice outdoor environment that's pretty and serene.

Overall it has been a good experience. It has taken my loved one a long time to adjust, and she's still working on that. But mostly it has been positive. She's meeting new people and getting out a little bit more, which has been wonderful for her. The apartment is nice. It has great light, and it's fairly quiet. And she likes that she gets to control her own thermostat.

Our tour at Garnett Place was very nice. They gave us goodies, including a spice rub they make themselves and use on their food. We thought the rooms were fine. We just did not like the dining facility. It was kind of a mess/confusing to get to it.

Overall the cleanliness of the community and our loved ones apartment most of the time is good, sometimes our loved ones bathroom could use a little more upkeep. We are very happy with the quality of care our loved one is receiving. The meals and dining service has been a nice experience they are very accommodating. If our loved one does not want to eat in the dining hall they will bring up her food with no issues. They also have really nice activities going on.

Overall it has been pretty good experience so far. Only issues we have had is with the food and activities. On the food, the menu items are unusual sometimes and it is just not that great. They have not been able to keep an activities director since my loved one has moved in here and it has been very inconsistent as well.

Emery place offers something that I have not found any other places to offer. Is it called closer care and it is where the memory care has been changed from a medium to large warehouse to small pods that contain approximately 10 people. In doing that, they are with the same residents consistently in a smaller setting. In the space my husband is in there is a large room with several tables and chairs, an activity area, and a kitchen area. Down the hall it is an L shape and there are 4 apartments on each wing. You are able to see everything from one space so people are not as left out or isolated -it is a very good plan. On the negative side all of these places are having a terrible time trying to hire quality staff. The staff here are quality and they are great people, but they are inconsistent in their shifts.

You have to be there constantly for your person and be their advocate. You have to make sure they're not getting shoved to the side and that their rights are being upheld. It's all great when they give you the glowing buildup of touring and moving in, but the day-to-day experience is different. There are definitely some things that I don't like, but this is by far the best facility we looked at. That being said, it's expensive, and I'm doing a lot of their work for them. I'm being charged for things they're not providing, so be watchful with billing. I just have to keep on them about everything. My loved one does not like it there, but she needs to be for her own safety.