Integrated Senior Lifestyles

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Min. care to total care. As more care is needed cost will increase. Bring your own furniture. Restaurant style dining room with waiters. Menus and off menu options ie burgers and sandwiches. One time deposit fee refundable until you actually move in - Has senior financing options. Staff/resident ratio 2 RNs 4 care givers and Management staff for 65 residents. 5 Star Hotel atmosphere.

I toured this facility and it was ok. Our tour guide was friendly. It's a nice place, but not as bright and welcoming as we were hoping for personally. However, I would recommend it as an option to at least explore for others.

We love the look of the facility. It’s nicely furnished and our loved one’s apartment was fresh, clean and up to date when she moved in. Breakfast and lunch are served in the dining room. They only offer dinner in your apartment, through a special program at additional cost, but we wished dinner was offered in the dining room for all. They also don’t serve meals on Christmas or Thanksgiving Day. Much of the food served is delicious, but could use more variety. The Bistro is a nice place to meet. My loved one enjoys the free Happy Hour once a week. Residents can buy wine/beer on other days the Bistro is open. Watermere sometimes has entertainment and celebrates holiday with fun events. They have plenty of physical, arts and social activities provided for the residents, and plan visits to other restaurants and places of interest. There is a salon on the premises, which appointments book up quickly and transportation is provided for scheduled appointments. They have a good apartment cleaning service for residents and maintenance has been responsive to any needs. However, sometimes the elevators are broken and they seem to take a while to get repaired, which can make seniors nervous, especially for ones who use a walker or wheelchair and live on the upper floors. The facility has lost power several times - and we were disappointed to learn they do not have generators. External doors are locked at 8pm and residents use fobs to enter. For added security, we wish they had someone manning the front desk 24/7, and had a more thorough visitor check-in process with ID, like other similar places. Despite some issues, the value for the money is great compared to other nearby independents living facilities.

We chose Watercrest at Kingwood because of the floor plan and the location of the facility. I always thought that the breakfast was too early, especially for seniors who have to use walkers to get down to get down to get their food, it was just not enough time so we did not take full advantage. Overall, it is a very comfortable location, it is very close to shopping centers and restaurants. They also do offer a lot of activities for residents. I would recommend it to others.

I live in the Village, not in the "Big House". Let me make it perfectly clear: I am pleased with my choice of Watercrest Katy. But: When we made the initial visit, we got the idea that this was an "active senior" complex. After awhile it became clear that most residents are not as active as anticipated. It appears there are lot of residents that require walkers wheelchairs and scooters as they are not able to walk without assistance. It is difficult to attend a large gathering without walking thru a maze of these devices. I understand they will accept hospice treated residents. These are definitely not active! When we chose Watercrest Katy, we wanted a place where we could meet people close to our ages (80's) and participate in activities. The first was accomplished, the second not so much. As an example, I wanted to do Tai Chi but the only sessions are done setting down. I have witnessed Tai Chi in many countries and local places, but is has always been done standing. Hmmmmm When activities are done for limited participants, a signup is required.. The signup is in the "big House" which makes it difficult for Villagers to signup easily. Maybe electronic signups?? Hmmmm The landscaping in the Village was in good shape when we first visited but now (June 2019) it is deplorable. The flower/bush beds are overgrown, filled with weeds and needs mulching as well as more attention. Exterior painting, on doors, garage doors, railings, gates and outside trim needs attention. I am confident that in due time all of these can/will be rectified.

Clean first rate facility. Unfortunately staff does not respond to inquiries.

Unfortunately this wasn't the right place for her but I gave it 3 stars. They had lots of activities here but mom just felt like and kept saying she wouldn't be able to keep up here. It is in a very new building and was kept up nicely and staff was very helpful with questions. They did have assisted living here that would have been great if mom ever needed it.

My mother is doing well since her move to this community. I do feel she is safe, but at this moment I'am not satisfied with the nursing care. They have a high turn over rate with their care givers. They need to hire better quality care givers. There is room for improvement in the nursing care they provide. Other that those issues everything else is going well. My mother has adjusted well to this community, and she fits in quite well. They have an amazing activities director, they have lovely activities, and entertainment. The dining experience is awesome, and the food is great. The lady's at the front desk are excellent. This is a nice community, hopefully they can pick up the slack with their nursing care.

They keep this community clean and well maintained. The staff are really wonderful. The food is not good. They offer daily activities. I like living here and I would recommend this community.

There is new management i am hoping that they can get some problems fixed. The meal menu needs more updating they weren't very good. They offer lots of activities. The community provides transportation if it's needed. It is well cleaned and up-kept.

My sister and I visited Town Village about 10 months ago , as we looked for a place for our Mom. Mom felt she needed Assisted Living, and wanted only a one story facility. After being in Assisted Living for a while, she decided that Independent Living would work for her. So, here we are, just getting settled. I am very pleased with the facility, and she seems to be getting used to the change and meeting more residents every day.

Very good tour, seems a good place. Will stay where we are for now, but good to have other choices in line.

more than Dad needs; pool, etc; do personal laundry; onsite salon; TV + basic cable provided; 1BR 535 sq ft (82% of current)= $3750 + LevelOfCare $450-900; studio 355 sq ft (55% of current) = $3050 + LOC

There could be improvement on the way they conduct their meal payments. You're charged for meals whether you eat them or not. I don't like that and I don't think it's fair. You should have an option. Everything else is good except they said they had karaoke but they don't. I don't understand why they don't buy a machine and start having it. Other than that everything else is fine.

Watercrest has two facilities here. I am in Watercrest at Mansfield which is Independent Living for Seniors. The other is next door and is The Isle at Watercrest which is Assisted Living and Memory Care. Being in the Independent Living section is not really enough care for me. Thus my rating is not too high.

I like the activities, housekeepers. Areas of concern is maintenance. Put in a work order, has yet to be fixed. Was told when we moved in, washing machine was missing in our laundry. Still waiting for it to be installed. Dining room. I understand that everyone is on different diets and not all like the same things. I would like food to be sent to us warm. Now I know they are trying to improve dining services and it is improving. However still has a way to go.

Isle at Watercrest is great for patients who do not need much medical support. However, if your loved one needs to see a doctor regularly or have an IV for dehydration, this is not the place. Nurses are kind but have lots of responsibilities. Staff genuinely care about the patients but also have a heavy workload.

The food is expensive. Food is good but costly, the maintenance is great, the front desk is not helpful for people with sight problems.

In the past 21/2 yrs. things have changed. It was supposedly Senior Independent but has become more Assisted. Many have moved out. Really unsure re: value for my money at this point as I'm still very mobile. Problems with maintenance for many. Housekeeping - so so. Always something going wrong with building itself. Elevators, pool, etc. down a lot. I eat in dining rm maybe once a week. Some days better than others. Activities - ok Rooms for exercising too small. Seems to be a turnover in Staff