Integrated Senior Lifestyles

We toured The Landing at Watercrest Shadow Creek Ranch during our search for an Assisted Living facility for my mother. We had a fantastic tour! It was very informative. The facility offered all levels of care. The staff was friendly. The carpet was atrocious- very bold colors and pattern that made me feel dizzy just walking down the corridor. It would really bother my mom, as would the long hallways.

Love the Isle! 24/7 nurse are great. [name removed] the in house PT group is marvelous, especially [name removed]. We chose the Isle because they have the same activities as most facilities, BUT [name removed] has many more activities that I didn't see anywhere else . I was really looking for stimulation for my Mom & she goes to almost everything. She only turned down gardening! I'm out of town, so hope this helps. She also has never complained about the food!.

My loved one said he likes the food, he is always complaining that there is nothing to do though. I wish they would take the initiative to do more things with the residents. I realize that there are residents in there that do not have their faculties about them, but many do and it doesn't seem like they provide much at all for activities or keeping them engaged and busy. I can only speak to what he tells me and the times I have visited. They had music once or twice but he just seems to be roaming the halls most of the time. Not to sound negative but I think if staff were more involved it would keep "wandering" residents out of other people's rooms. My uncle has had people actually in his bed on 3 or 4 occasions. They tell him to just tell them to leave but I think it happens due to lack of paying attention by the staff and shouldn't be happening.

The Isle was very nice. I actually loved this community because they had a great exercise room for residents. However, my loved one didn't like it because the apartments were smaller.

Sense of community. At Atria almost everyone ate breakfast and lunch every day in the dining room. Here we only eat in the dining room a few times a month so it is difficult to meet people. The tables at atria seated six or seven so the odds are you would be sitting with somebody that was new and or interesting. We have a two bedroom two full bathroom apartment. I don't know the square foot but it is large in my view with an extremely large kitchen. I am sharing all this because I hope it will help someone else who is looking for a place for themselves or a loved one. Although your agency claimed to find this for me that was not the case. Watermere was not linked with A Place for Mom. I actually heard people in Atria talking about moving here and I came to see it with my husband. The sales director informed me that A Place for Mom was trying to get credit for my placement here and I reiterated that A Place for Mom was not involved. Out of courtesy I informed my caseworker with A Place for Mom that we were moving here but in no way was she involved in our finding this place or deciding to move here and I was disappointed that A Place for Mom stated otherwise. I doubt that I would use A Place for Mom again if needed due to this past experience. However I know that you will have contact with many people who need a place so I am providing you this information. It is my understanding that all the two bedrooms here are taken and only one bedroom apartments are left. I don't know what a one bedroom cost and I know that the cost also varies on location so for what it is worth we are paying $[removed] a month for two people.

I rate the building is a good Environmentgood Building is livable to live in and clean and I just love the residents is that a patio outside it's pretty good food good stuff good stuffing good management see

My room cleanliness could be a little better. The food is good but the service is sometimes haphazard. The staff in the dining room is excellent. The staff at the front desk is also over the top helpful. All in all I would be comfortable recommending Town Village.

I toured this community and it was very nice! Friendly staff and clean atmosphere. The residents seemed pretty active. The only thing we noticed was that the location didn't provide a nice view like some of the other places that we toured did.

My parents seem pretty happy. It's been a really good experience getting them in quickly and transitioning them. The staff has been very friendly. It feels like a very secure place for my parents. The apartments are nice - very roomy, very clean, with newer appliances. The maid service is really good. The other residents have been very nice. They reach out to my parents and introduce themselves and have been great at making them feel welcome. And that has been really good for them. Really the only negative was some early morning starts to construction going on there, but that was just temporary.

It's a good facility, but the cost is a little high.

I would tell others about the things that we didn't know: they don't have alarms the memory care rooms, so if someone falls there's no way to alert someone else, and there are only two aides for twenty residents. We like it, they are very communicative. I check in everyday and they are responsive. I do feel that my loved one is safe there, aside from the call button issue. The saving grace has been the aides; they are very personable and they take extra care to be attentive to the clients, they are really good. I would recommend Isle at Watercrest.

We chose Watercrest at Shadow Creek Ranch because they seemed like a secure property, everything is in doors such as the access to the apartments. It is also a very clean facility that is well kept and well decorated. We like the fact that they have meals available on site as well. They answered all of our questions on the tour and [name removed] was great. Some of the amenities are not working such as the computer stations but supposedly they are working on that. Overall it is a good property and all of the residents are friendly and seem to be happy. I would recommend them to others.

I looked at multiple communities, and Watercrest was the number one on our list. The gym is very spacious and has more machines than another community. The meals could be improved for the residents. They are trying their best to fix the meals for the residents. The staff are very nice and helpful with the residents. They always smile and say hello to me and other residents. They are very friendly here.

Watercrest at Mansfield was the second best facility that we toured while looking for places. Everyone was very nice to us. The downfalls here was there was not as much natural light, it was not as updated, and you had to pay for the meal service which is something my loved one was not going to be using.

I would say to check this community out it is good. The staff are also pretty receptive.

we currently live at Watercrest and think its one of the best choices in this area. they could use some improvement with dining as the meals aren't fresh and could offer more of a variety. we also have pets, but feel that the dog park is lacking. its isolated and doesn't feel the safest at night. aside from those things, we do enjoy living here.

This community is very well ran, organized and clean. I recently had an issue with billing that is still ongoing - so there may be some room for improvement in that aspect.

We had a really nice tour experience with Town Village. It seemed like a very good place to have a loved one, it just did not feel like the right fit for my mom.

I would highly recommend this community for your loved one. The administration is a little slow to respond to request and emails but the staff and the therapies are top notch.