IntegraCare Corporation

I think the facility overall is lovely. The majority of the facility is independent care. That section is gorgeous. They have many activities daily. However my loved one is in memory care. Not as pretty. Only common area is the dining area (except in the summer they have a wonderful secure outdoor area). I don't see many activities for this group. They seem short staffed for what they have to do. I often find my loved one sitting in her room alone. Housekeeping in her area has improved over the time we have been there. There are frequently clothes that are not hers in her closet. Communication could be better. My recommendation would depend on what the individual is looking for. My loved one is safe and that is better than her living home alone.

Your care anywhere is as good as the aids that take care of your person. Yes I believe I would recommend this community to other families, but it all depends on the aides just like the nurses in the hospital. If they are good your ok but if not good it can be very bad

I liked the staff and location, décor, and the general setup. Generally the service was better than average; the staff is friendly and attentive to my mom's needs. Activities could be a little more diverse....Would recommend for a senior who is 80% self sufficient or better. Those who need more help might be better off in a slightly smaller facility.

Lindwood is a lovely assisted living facility . There are lots of activities to keep residents engaged. Sadly, my husband was quite ill when there and had a short stay of one month. I think the best aspect of Lindwood is the genuinely caring staff working there. They were truly empathetic regarding his illness and did all they could to keep him comfortable.

I can only speak regarding the Memory Care Unit, but all of the staff in the Memory unit were wonderful with my father. We had a few issues with the billing department, but they worked with us on it.

My loved one was previously a resident at Newhaven Court at Lindwood and the overall experience was good. The facility was very clean. Nobody is perfect, but I found the staff to be friendly and generally good. The food seemed decent and the activities were pretty good.

The staff in memory care are caring, kind, willing to help, and understanding. The activities are geared toward getting the residents involved. We appreciate the fact that communication is encouraged. The move in process went without a hitch. The food is good. The room for my spouse is adequate. Overall, I would recommend The Woods at Cedar Run for memory care residents.

I would strongly recommend that a client should be familiar with what supplies are being provided and photograph items you have questions about. That is how I discovered I was being charged for items not provided. My advice is to always review each monthly invoice closely for errors or false charges.

The facility is nice, staff are very easy to communicate with. They don't always pay attention to dietary restrictions, which can cause issues for diabetics. Housekeeping is acceptable, but they need to work on laundry. My loved one is missing all towels, underwear, and a significant amount of clothing. They tell you to write the residents name on clothing, but that washes off. Then that person just doesn't get their belongings back. Despite this, I would still recommend Exton Senior Living.

I thought they took good care of my mother. We needed a place very quickly and they were very accommodating.

Our loved one [name removed] seems well adjusted and says he likes it there. Based on the experience we have had so far, we would recommend this community to other families.

We toured The Woods at Cedar Run during our search for an Assisted Living facility for my loved one's. This facility was older, but well maintained. The outdoor grounds were beautiful and tranquil. The staff was extremely welcoming and friendly. During the tour with my parents, they provided us lunch in the café and meals for my parents to take home with them. I would recommend this facility to others as an option.

Did a remarkable job of protecting us during the Pandemic. Composed an effective strategy to deal with any appearance of COVID 19. Maintained the meal quality during the pandemic period. It seemed that every negative thing that could happen did, but the staff hung on and did well.

First and foremost all the employees I feel are extremely wonderful to the patients there but I feel that they first much as we pay they should give her more attention besides that the place is beautiful and can’t complain

Our family had an in person tour with The Woods At Cedar Run and this community was our favorite but we had heard they don't always save their residents rooms if they have to go to the hospital. That had deterred us.

The staff is very friendly and they do a great job keeping the residents clean. They have a larger TV room and larger food portions for residents with bigger appetites, ie Men.

My.mother has been at the Residence for a year now. She likes the socialization they provide daily..They have beautuful views if the bay and the 0lace is beautiful. The food they provide is excellent by a chef..The staff takes great pride in their work to provide care like you would get at a home setting.. I am glad i chose this place for my mother. I cant say enough about the caregivers. They definitely work hard. The RN tbere is excellent in.keeping me updated when i cant get there..

It took two years before I could make the difficult decision to move Mom out of the house and into care, and I spent the better part of 2022 looking for a place. I visited 20 different places, but chose Linwood for its pastoral setting, well-appointed facility, super staff, array of services, and because it was the only place where Mom could have her own room (a must for my mom). I really like the Memory Care Director and the caregivers who work directly with Mom. They are all kind, caring, patient and understanding. Initially, there were disappointing delays with getting administrative information, such as a countersigned admissions documents. A family "onboarding" folder providing a hard copy of that plus handouts providing information on the prescriptions service (plus whom to call), the medical staff and general services, such as trimming hair and nails, would be informative, useful and welcoming for new families. Overall, above all else, it's the care that really matters, and they deliver. I would recommend this facility to family and friends.

Our family had an in person tour with Magnolias of Lancaster and it was quite nice. We decided against it only because i was thinking that I might need a residence for my father as well but he does not have dementia, and therefore would not be eligible for our family.

We picked this community because, it was recommended, the cleanliness ,it seemed to be a good place, and good fit for my loved one. They could improve on the food, and offer more universal dishes.