IntegraCare Corporation

I toured Magnolias while looking for living options for my husband. It seemed like a good community, and one that I could have chosen. The staff appeared very involved and patient. There were two factors in my decision to choose another location: The first was location--a bit farther to drive than our first choice. The second factor was access to enter the community. The outside door is locked and response to the door buzzer was slow--may not be a continual problem, but the first impression was a bit troublesome.

Very happy so far with my mother's transition from home to this facility. I feel they genuinely care about her and it gives me piece of mind.

Everything is going great so far! The staff are very attentive and the facility is kept clean and safe. There are also great activities to join in on. Though the meals leave something to be desired, my loved one says that they are okay.

The staff was great here and they were very kind and helpful. The community was very pleasant from what we saw and it was clean and neat. We just did not like that mom would not be able to get many visitors in this location.

Sunrise is a beautiful place. It is bright and clean. The staff is friendly and caring. My family member is living in the Reminiscence area. There have been no elopement issues and seems content to reside there. The food looks great and there are usually at least three choices of entrees at lunch and dinner. Being able to choose is important. There is encouragement by the staff that residents maintain as much independence as possible for the stage of the disease that they are in. It is a comfortable place to have a loved one live. The views of the bay are beautiful.

We love it there. I think she is getting better care. It's a nice place. It's clean and everyone is friendly. They have been very accommodating with us. She doesn't complain at all here now. She likes the food, and we have eaten with her and we think it's pretty good too. It's a little more than the last place, but I find that it's worth it.

This was one of our top two when we were looking around. It was very close to me, and I liked the location. We didn't really care for the way the pricing was set up, there would have been extra charges for some of the things we would need. We were on the waiting list here, but there wasn't any availability when we needed it.

We were more positive on this community than Emeritus, Rooms were very nice, we were not exposed to any meal, staff was extremely friendly, very favorable.

Contacting A place for mom saved me a lot of researching and just plain time and running around. I called on Monday morning and had 4 places set up for me to start visiting on Tuesday. I could have not done this on my own so quickly. Also it was categorizes for me, exam Personal Care or Memory care, and the area in which we preferred to find a place. I'm not sure, being brand new at this I knew the difference. But Natalie at A Place for Mom knew exactly where to look and saved me lots of investigating on my own. Yes, A Place for Mom was a tremendous help!

I think it's kind of a nice place and it's a little far to travel for me, but she liked it and, she picked it, so that's what we did. It's very, very clean, any piece of dirt or anything and they are right there trying to clean it up. There are a couple of people that really aren't that friendly, they don't seem to smile as much, or be as talkative as some of the others, but most of everybody else is very nice, all of the people there know everybody by name, they are a pretty close knit group. They have four or five levels of care and separate each one by about a hundred dollars. They frown on anyone doing their own medication and want you to go through them. Housekeeping is done once a week and they launder the sheets on the bed and towels and wash cloths, but personal laundry, you have to pay or have someone do it or do it yourself. The medication management is close to being on time but sometimes they aren't always on time. There's quite a bit of activities, over Christmas they had childrens dance troups and singing carols, and someone in the library reading today, they take them out on shopping trips and things. Some of the people bake cookies for meals on wheels. My mom chose it because it was less expensive.

We were very happy with the service my loved one received here, and would have kept her there if cost hadn't been an issue. They have a robust staff and are able to handle all different levels of care, and have full time RNs on staff. As a larger facility they have a very good variety of activities as well. It's very expensive, but they provide a good level of high quality care.

Our experience with The Woods at Cedar Run has been good. The people there are friendly. The primary reason we chose The Woods is they are close by and they offered more care services than the other four or five facilities we looked at. I rated lower on "value" because all the places we saw were expensive. Our loved ones seem to like the activities here as well.

My mom loves it there but really doesn't like the food. There are lots of activities for her to participate in if she wants. I just wish I could reach someone in nursing a little easier

Too many assessments and no communication when prices change. If they have unlimited funds, we would recommend Candle Light Cove to others. Everything was very nice but over my mother's budget. Didn't start out too high but didn't take long. I have no complaints except the price which kept going up and lack of communication in regards to that. It's a beautiful place and they took good care of our Mom

Everyone is professional, attentive and caring. They all want to make residents happy. Food is tough. My mom was moved to memory care sometimes she complains she is hungry and certain foods are too sweet for her taste. I think staff is trying to learn what types of foods she enjoys.

Clean facility. Very nice administrative staff, efficient medical staff (PT/OT, Doctor, NP). Evening and night GNA’s on the assistant living side need improvement with timely service, patience, time management, and customer service.

My dad receives care from hospice too, and I have come to know and appreciate their staff more than the staff of The Pines. The secretary is delightful and a newly hired aide is very friendly and attentive. However, the front desk is not covered in the evenings and on weekends, so calls go to voicemail. The facility is not secured, so anyone can just walk in from the parking lot. The head of maintenance has been very helpful. The director hasn't been as accessible as my family would like, but she's been doing the jobs of 3 administrators. The Pines has recently added a financial/billing person and someone in charge of health and wellness, so I'm hoping the director will be able to leave her office more often. The staff love my dad, and he seems content there, and that's what matters most.

Mom is in a "companion suite" . It really is NOT a suite set up for 2 residents. It is a room designed for a single occupant that has been set up for 2 occupants. The space is tight but manageable. My mother is a wheelchair user. Her roommate is ambulatory. If both occupants were wheelchair users the space would not accommodate both. Also, the bathroom sink is not user friendly for a wheelchair user. The rest of the bathroom is spacious and easy to navigate. The bedroom space is light and bright...a definite positive. And, the dining hall is light and bright with large windows and lovely views to the outdoors. Staff is very friendly and responsive. Glen Mills Senior Living is a friendly community. A few improvements could be made to the facility, but the care and attention given to residents make it worth a positive recommendation.

I think the facility overall is lovely. The majority of the facility is independent care. That section is gorgeous. They have many activities daily. However my loved one is in memory care. Not as pretty. Only common area is the dining area (except in the summer they have a wonderful secure outdoor area). I don't see many activities for this group. They seem short staffed for what they have to do. I often find my loved one sitting in her room alone. Housekeeping in her area has improved over the time we have been there. There are frequently clothes that are not hers in her closet. Communication could be better. My recommendation would depend on what the individual is looking for. My loved one is safe and that is better than her living home alone.

I liked the staff and location, décor, and the general setup. Generally the service was better than average; the staff is friendly and attentive to my mom's needs. Activities could be a little more diverse....Would recommend for a senior who is 80% self sufficient or better. Those who need more help might be better off in a slightly smaller facility.