IntegraCare Corporation

The facility has a new owner and I was concerned that services would not be as good. Not only has the transition been smooth, but cleanliness and interactions with staff have improved (baseline was already a B+). I met the new Director within the first month of new ownership and was very impressed! Hope this is a good omen going forward. Overall it is the best facility I have visited (> 45 facilities).

They lived up to everything they said they would do. I liked the people and they were very helpful. They worked very well with Celtics the hospice people. We thought he had a little more time but, our stay was short. They were great while he was there though.

We use the adult day program 2x per week since my mom retired. She enjoys the activities & the staff is very nice.

This is a really wonderful community, the staff are very friendly, and so good at interacting with dementia patients. There are so many activities, and they are very good at keeping the residents engaged and social! I don't have as much experience with their assisted living care, but I would highly recommend this place for their memory care!

This is a very nice community, but unfortunately not what my loved one is needing. His level of care is higher than what they are able to provide, but the services they do provide are very good for that level of care. All of the employees are lovely people. Although it isn't right for us, I would recommend it to anyone who might be looking for this level of assisted living care.

I really liked the look of this place, it was very nice looking and all of the staff were friendly! Unfortunately Mom decided after the fact that she really didn't want to move, and went back to her previous place shortly afterwards. It was nothing New Haven did, Mom just decided she didn't want to go through the ordeal of meeting an entirely new set of people. I'd definitely recommend this place to anyone looking, though, it was very nice!

My parents were here briefly for a respite stay, but we were well satisfied with the service. My parents enjoyed themselves, and they said the food was good. We liked it enough that we may use them again the next time we're taking an extended trip!

I really can't think of anything to complain about, or any way they could improve! It's a very clean, nice looking place, and the staff are great. The food is also pretty good, I've only had it once myself, but my loved one is not afraid to complain if she doesn't like something, and we haven't heard any complaints! One of the reasons we selected it was that the memory care unit is very small, so the residents get a lot of individual attention.

We are pleased with this community so far! It came highly recommended to us by friends, and Mom knew a few people living here already. We recently moved her into a slightly larger unit, so Mom is pleased with all the space she has. She really enjoys the social atmosphere at this community. The food is also very good, Mom says she hasn't been snacking as much because she fills up at every meal!

My mother was a nurse and did not want a nursing home or assisted living situation. We really liked the woods but she is very independent and drives and everything. My FIL was at The Wood and he just did not like the food but he didn't like my food either so I don't think it was The Wood's fault. It's absolutely beautiful there. We were just there and they invited us back for brunch. We all though it was beautiful but another place was willing to work with us on the price.

The Pines of Mt Lebanon welcomed our family member with open arms in the Memory Care Program. She has received personal kindnesses from all the staff and it is such a comfort to us to know she is so well cared for at the Pines. All her needs are being met in a safe and beautiful residence. It is a comfort for her to be in such a congenial setting and a comfort for us knowing she is safe and happy.

I toured the facility and was impressed with the staff and accomodations.

She loves it at Bickford. She's very happy there, especially after being at another place that she hated. The people and the caregivers are great. Right now we have hospice in there helping as well. Meals are nice and hot. And she likes that she has the ability to go out in the courtyard.

We have had an excellent experience, my aunt particularly is very happy to have made this move. She has made many friends here and feels comfortable. My uncle is more mobile and able to be around more people now so he is coming around. Everybody has been wonderful and so helpful, they followed through from the very beginning. Everything has worked out great for us and I would definitely recommend to others looking.

The director was fabulous. Our loved one was there for a short respite stay, but the director was very on the ball making sure we had a good experience. My loved one seemed pleased about the people who were taking care of her. She was there in the middle of Covid restrictions, so there weren't as many activities going on, and they were serving food in the rooms. But they were very upfront with us about what they were offering at the time. If you had anything you weren't satisfied with, you just let them know, and they took care of it. It seemed clean there overall. We weren't able to come inside to visit, but my loved one had no complaints.

It is expensive but the meals and dining service at the community is great and they do offer pretty good activities.

I would recommed Magnolias of Lancaster. They are great with patients with dementia. They have an activities coordinator and she plans a lot of activities, they include both inside and outside activities for the residents. When I visit my loved one he is always clean. They call me with updates and when I call they are very responsive. If I show up unexpected they go and get him for him to see me through the window. I usually go between lunch and dinner time.

The community is always clean when you walk into the lobby. All the staff here are extremely friendly and helpful and we really like how they treat the residents and families. The staff seems to do the best they can with the residents in their care. The activities are great.

I have placed my uncle here. I am very happy with the accomodations. He has his own "apartment" with a refrigerator and a large bathroom. The nursing department has been wonderful in keeping up with his care. He is mobile and goes to the recreation room for activities. The staff has been great to me and my family.

I would like to commend [name removed] at Easton, MD Candle Light Cove. My mother-in-law was a resident. [Name removed] embraced our family when we needed it the most. Her warm smile, caring voice and demeanor was what made our decision to choose Candle Light Cove. Matter of fact, I personally loved and enjoyed the staff so much I want to volunteer there now as a Hospice Volunteer. If anyone is looking for a caring, loving, beautiful place for your family member this staff is ready to welcome you with loving arms.