IntegraCare Corporation

Our experience with The Woods at Cedar Run has been good. The people there are friendly. The primary reason we chose The Woods is they are close by and they offered more care services than the other four or five facilities we looked at. I rated lower on "value" because all the places we saw were expensive. Our loved ones seem to like the activities here as well.

The studio deluxe is very spacious. My dad says the food is just okay. He does like the activities and the social aspect. The facility is clean and bright and the staff is very friendly and helpful.

The staff is amazing. The food is much better than where she was before. She hasn't had an UTI but she is taken care of . The apartment is clean and nice. Like I said the staff is amazing and so caring. I would absolutely recommend them to others who are searching for care for their loved one.

Great tour. Staff and tour guide were very informative. Lots of great activities and very close to our home. We loved the independent areas and dining room. When we went to the assisted living floor, it looked more like a hospital. That area seemed cramped, dining room depressing. Actual room very small and no modern updates. We found a one bedroom assisted living built in 2017, modern, spacious and $[removed] less per month. Care prices were comparable to other facilities.

Room sizes are generous in a 2 bedroom. Care overnight has been somewhat of an issue. The activities are enjoyable for my mother-in-law. Staff is responsive when needs are expressed. The price is significant.

The staff were very caring and attentive. I can't comment on the activities bc my dad didn't participate in them. I also can't comment on the food bc he was on a special diet but they were accommodating.

Staff are friendly and welcoming. The facility is clean with lots to keep residents busy

As with all places, including the hospital and Pine View where we were prior to Chestnut Ridge, the full-time staff is generally very good while the weekend part-timers need to be constantly monitored. The food was acceptable to the good side but delivery to the room was seriously lacking. Timing was completely unpredictable which made accomplishing all of other breathing treatments and physical therapy daily rituals extremely challenging. The ancillary services really couldn't be utilized by us given [name removed] immobility and 24/7 oxygen requirements. They met my minimum needs regarding bathroom assistance for the 16 hours I wasn't present. The management staff was excellent in their responsiveness to my complaints although follow through to the staff level needs better follow up. It's definitely not the best place for an extremely severe COPD patient like my wife although I don't know if a place out there exists. She wasn't able to participate in any of the activities and the two rooms we were in were totally acceptable.

My spouse is currently in memory care. First let me say that this is a beautiful facility inside and out. Sometimes the parking lot can be full but you can always find a place to park so this is a very minor problem. Entering the building is always easy as someone will always let you in immediately.It’s beautiful in the main room and always looks spotless. The main staff are always friendly and courteous. Since my spouse is in memory care I can only comment on my observations on this part of the facility.My hat goes off to all who work in memory care because as we know this can be some of the hardest and thankless work there is. Dealing with Dementia patients can be some of the most challenging and frustrating work there is so thanks to all the caregivers who undertake this difficult job. From me being there many times now, there are a few things I have observed. Sometimes during mealtimes the caregivers could use more help as it can get overwhelming at times. Thanks

It is an older building and so does have some maintenance issues like shelving in closet needing repairs and the food is just ok. But the people are very friendly and my mom seems to be getting along very well.

Nursing Staff and Aides very attentive. They do not use Agency. It certainly makes a difference. Her room is bright and spacious with a large bay window. Her bathroom is large and has shelves for towels and accessories. Two large closets which are very spacious. A nice size refrigerator to hold numerous items. She is very happy there.

My friend who lives there said the food is hit or miss. They were able to accommodate various levels of care, coordinated PT/OT for the resident/ got her back to full mobility. Transport to appointments also helpful.

Most of the staff (in the secured memory care unit) were well trained in dementia and and were quite compassionate. Their communication with the family was outstanding. My father's needs were not only met, but he was afforded a dignity and respect I have found nowhere else. (We went through 3 different facilities before being blessed with the opportunity to have our father finally treated as well as he could be. Kudos to the staff. I took off .25 score due to management. The management, while good at organizing and logistics, we're of almost no help when needed for special circumstances. Had to leave over 10 messages for the director before I received a follow up for a meeting. When we met, he never offered to even shake my hand. I've never made such a significant negotiation in my life without a handshake. Poor form. Overall excellent experience.

Memory center head is great Rooms are good sized Food could be a little better for memory center

My husband has been at Queenstown Landing since December of 2025 and entered Memory Care in January 2026. I’d like to give a shout out to Conarae Hopkins [Name Removed]. I visit every day and obviously I see a lot! She’s not only has a strong work ethic, but she’s highly skilled at everything she does. She clearly has an excellent understanding of Alzheimer’s and knows how to interact with residents. Her approach is gentle and caring. She’s able to calm residents and put them at ease. She never stops moving. If a resident gets up, she’ll jump up to walk with them. She goes above and beyond. When I was away for 2 weeks, she helped my husband call me each day. She even brought her iPad in so we could FaceTime. I could go on and on! I hope Queenstown is aware of how amazing she is!

I liked the care my father received when he was still able to get around, however, when he was moved to another level of care, (more expensive)I felt they didn't give as much care, don't get me wrong, there were aides that really cared for the patients, but there were aides, that I feel could care less about the patients, other then cold meals and infrequent care, the woods at cedar run is good for elderly people that can care for themselves, not for people who need constant care, I was able to be there 3 days a week and if not for that, I don't feel my father would have lasted as long as he did.

The staff is very good, administrative staff know residents names and appearance to respect staff. Everyone seems to pitch in when needed, not sticking to strict job descriptions, just trying to ensure residents are cared for. The facilities are clean and very pleasant. The food choices are good and preparation is tasty.

What I like the most about the community is my apartment, the food and the people.

My mother has been at this facility since August. She has been very pleased with her living experience. She was immediately welcomed into the community and quickly made friends. There are numerous activities for the residents to choose from each day to keep them active and busy. My mother really enjoys the staff, who all knew her by name within her first few days at the facility. The staff has been caring and kind providing great care since her arrival. This is our first experience with Assisted Living Personal Care housing. While not perfect, overall it has been positive. My mother is happy and I feel confident that she is safe when I leave.

The admin staff and the friendliness of the staff was outstanding. [name removed] needed a lot of personal care and she was not always willing to listen and the staff were very good with her. The nursing supervisor suggested hospice and [name removed] was very happy with her care with Hospice as well.