IntegraCare Corporation

Contacting A place for mom saved me a lot of researching and just plain time and running around. I called on Monday morning and had 4 places set up for me to start visiting on Tuesday. I could have not done this on my own so quickly. Also it was categorizes for me, exam Personal Care or Memory care, and the area in which we preferred to find a place. I'm not sure, being brand new at this I knew the difference. But Natalie at A Place for Mom knew exactly where to look and saved me lots of investigating on my own. Yes, A Place for Mom was a tremendous help!

I think it's kind of a nice place and it's a little far to travel for me, but she liked it and, she picked it, so that's what we did. It's very, very clean, any piece of dirt or anything and they are right there trying to clean it up. There are a couple of people that really aren't that friendly, they don't seem to smile as much, or be as talkative as some of the others, but most of everybody else is very nice, all of the people there know everybody by name, they are a pretty close knit group. They have four or five levels of care and separate each one by about a hundred dollars. They frown on anyone doing their own medication and want you to go through them. Housekeeping is done once a week and they launder the sheets on the bed and towels and wash cloths, but personal laundry, you have to pay or have someone do it or do it yourself. The medication management is close to being on time but sometimes they aren't always on time. There's quite a bit of activities, over Christmas they had childrens dance troups and singing carols, and someone in the library reading today, they take them out on shopping trips and things. Some of the people bake cookies for meals on wheels. My mom chose it because it was less expensive.

We were very happy with the service my loved one received here, and would have kept her there if cost hadn't been an issue. They have a robust staff and are able to handle all different levels of care, and have full time RNs on staff. As a larger facility they have a very good variety of activities as well. It's very expensive, but they provide a good level of high quality care.

Our experience with The Woods at Cedar Run has been good. The people there are friendly. The primary reason we chose The Woods is they are close by and they offered more care services than the other four or five facilities we looked at. I rated lower on "value" because all the places we saw were expensive. Our loved ones seem to like the activities here as well.

At first we were very upset with them. It took 12 days before my mother got her first shower.. we ask several times during those days and they said of course she has had one. They blamed her saying.... she just doesn't remember. She may be 92 but she is very aware. She does not have Alzheimer's or dementia. We explained that. Finally after serval asks...they check and agree. Then said she needed a shower chair. We ordered it the immediately. We had ask prior but was never advised she needed one. The one she had, did not fit in her the shower. Finally, that was solved Otherwise it has been pretty smooth transition

The facility is nice. The staff has been friendly and genuinely listen to individual needs. Our mother is adjusting quite well.

They have nice Christmas and Easter gathering that 2 family members can attend that include a meal. Staff is always friend and helpful.

The cleanliness of the apartments gets a 3, but the facility itself would get a 5. I really like The Pines. It's a smaller facility so it's not overwhelming. It feels homey. And it's close to shopping and groceries and restaurants. The community fee is higher than most facilities. However they have specials wherein the fee is waived which was very nice.

My mom loves it there but really doesn't like the food. There are lots of activities for her to participate in if she wants. I just wish I could reach someone in nursing a little easier

Too many assessments and no communication when prices change. If they have unlimited funds, we would recommend Candle Light Cove to others. Everything was very nice but over my mother's budget. Didn't start out too high but didn't take long. I have no complaints except the price which kept going up and lack of communication in regards to that. It's a beautiful place and they took good care of our Mom

Everyone is professional, attentive and caring. They all want to make residents happy. Food is tough. My mom was moved to memory care sometimes she complains she is hungry and certain foods are too sweet for her taste. I think staff is trying to learn what types of foods she enjoys.

Clean facility. Very nice administrative staff, efficient medical staff (PT/OT, Doctor, NP). Evening and night GNA’s on the assistant living side need improvement with timely service, patience, time management, and customer service.

My dad receives care from hospice too, and I have come to know and appreciate their staff more than the staff of The Pines. The secretary is delightful and a newly hired aide is very friendly and attentive. However, the front desk is not covered in the evenings and on weekends, so calls go to voicemail. The facility is not secured, so anyone can just walk in from the parking lot. The head of maintenance has been very helpful. The director hasn't been as accessible as my family would like, but she's been doing the jobs of 3 administrators. The Pines has recently added a financial/billing person and someone in charge of health and wellness, so I'm hoping the director will be able to leave her office more often. The staff love my dad, and he seems content there, and that's what matters most.

Mom is in a "companion suite" . It really is NOT a suite set up for 2 residents. It is a room designed for a single occupant that has been set up for 2 occupants. The space is tight but manageable. My mother is a wheelchair user. Her roommate is ambulatory. If both occupants were wheelchair users the space would not accommodate both. Also, the bathroom sink is not user friendly for a wheelchair user. The rest of the bathroom is spacious and easy to navigate. The bedroom space is light and bright...a definite positive. And, the dining hall is light and bright with large windows and lovely views to the outdoors. Staff is very friendly and responsive. Glen Mills Senior Living is a friendly community. A few improvements could be made to the facility, but the care and attention given to residents make it worth a positive recommendation.

I think the facility overall is lovely. The majority of the facility is independent care. That section is gorgeous. They have many activities daily. However my loved one is in memory care. Not as pretty. Only common area is the dining area (except in the summer they have a wonderful secure outdoor area). I don't see many activities for this group. They seem short staffed for what they have to do. I often find my loved one sitting in her room alone. Housekeeping in her area has improved over the time we have been there. There are frequently clothes that are not hers in her closet. Communication could be better. My recommendation would depend on what the individual is looking for. My loved one is safe and that is better than her living home alone.

I liked the staff and location, décor, and the general setup. Generally the service was better than average; the staff is friendly and attentive to my mom's needs. Activities could be a little more diverse....Would recommend for a senior who is 80% self sufficient or better. Those who need more help might be better off in a slightly smaller facility.

Lindwood is a lovely assisted living facility . There are lots of activities to keep residents engaged. Sadly, my husband was quite ill when there and had a short stay of one month. I think the best aspect of Lindwood is the genuinely caring staff working there. They were truly empathetic regarding his illness and did all they could to keep him comfortable.

I can only speak regarding the Memory Care Unit, but all of the staff in the Memory unit were wonderful with my father. We had a few issues with the billing department, but they worked with us on it.

My loved one was previously a resident at Newhaven Court at Lindwood and the overall experience was good. The facility was very clean. Nobody is perfect, but I found the staff to be friendly and generally good. The food seemed decent and the activities were pretty good.

The staff in memory care are caring, kind, willing to help, and understanding. The activities are geared toward getting the residents involved. We appreciate the fact that communication is encouraged. The move in process went without a hitch. The food is good. The room for my spouse is adequate. Overall, I would recommend The Woods at Cedar Run for memory care residents.