Inspirit Senior Living

My dad's room was always clean! The staff was always very willing to help and strive to do what was best for my dad.Overall, I was very satisfied with this facility. The assisted-living area is clean, updated, and cherry. The memory care unit was older. The carpet needed to be replaced. Immediately. When I toured the facility, they did not show me the memory care unit because it was further from the office. They told me that all of the units were the same and I took their word. I was a little shocked to see the condition of the carpet . The staff made an effort to keep everything clean and we're willing to do anything I ask. When we called in hospice, they worked very closely with them. They always treated me with respect and most importantly they treated my dad with respect and dignity.

I would say look elsewhere. I chose it because I liked the sales agent, [name removed], who was and is more than helpful. The food offerings are horrendous.

Well maintained facility with basic level of care. Not overly communicative with families. Limited sense of community. We picked this community because of the apartment size and value. Cleanliness.

Food is a concern. They have a transitions unit that we thought would be a good fit. Other places were not receptive, and they were.

When we visit Mom, she always complains about the length of time she waits while needing assistance getting out of bed, or in/off toilet, etc. There seems to be inconsistencies with the quality of staff between shifts/weekends. Almost every time we visit on the weekend, the white Chevy Impala staff car is parked in one of the two handicapped spaces in front of the main entrance. Complaints to management have not resulted in any change in this practice.

My dad passed away on [date removed]. We were there a lot his last few weeks. We observed some things that we didn't like. They also sent a statement showing they owed us for the last 3 days in March than turned around and sent us a [fee removed] check with a new statement. I sent them the contract we signed showing it says if someone passes during the month you will be refunded the days after they pass. I still have not heard anything back from them. They didn't report my dad's broken arm after one of his falls that they said he didn't need sent to the ER. Another time he kept falling and the third time within 10 days we find that he had on two different shoes, two different sizes, and they were for the same foot.

Our family had an in person tour with The Willows - was a no for use because accessing amenities requires daily use of the elevator. Example - activities on 2nd floor and dining services on 3rd floor. My mother has Alzheimer's and becomes disoriented easy and can't use an elevator independently. The home also had an odor which I smell in long-term care. Definitely a turn off

Milford Place has a friendly staff and it is a clean facility. Families are encouraged to participate in things. The biggest frustrations are difficulty knowing who to communicate with about what, and lack of attention to issues going on with our resident who needs supervision for some basic health needs.

The staff are very nice and caring to the patients. We picked this community because of the convenience of the location.I would recommend more social activities to keep their minds active. The memory care staff are very nice. And the nurses also. I loved the fact that a nurse was there.

Management was responsive when I brought any issues to their attention. They were just not equipped to handle the high level of skilled care that my loved one required. However, for someone who is more mobile and able, needing minor assistance, it would likely be much better. I saw that residents were encouraged to get out every day. And there were lots of people up and about in the hallways and on the porch.

The price is better than most similar facilities. Most staff members are very friendly but may not be as attentive as you'd like. Visit often and at different times and get to know the staff. The main activity that I observed was watching old tv programs.

The Activities Director is fabulous and comes up with creative options for both residents and family members. The facility is brightly decorated and well maintained. The food is disappointing. Serving cuts of meat that need to be cut with a knife when no such utensil is avail is perplexing. The facility just instituted a 6% increase in room and board, but even then is less expensive than others in the area.

What we really like about The Willows is the location of the facility as well as the assistance and speed that the staff provided when placing our family members. One thing they could work to improve on is the staffing especially at night time they do seem a little short staffed.

Our family had an in person tour and it was a nice experience but it seemed like they were changing hands and just kind of all over the place.

I'm not very happy with Amity Place. They do not have 24-hour RNs, soo patients aren't getting nursing care. They're short staffed. And the food options aren't great.

The staff that was there were great, but there were about 25% of the staff needed. This is a lovely place. The food is ok, but not great. The staff is lovely but there just aren't enough of them to care for the number of residents they have. The community kept my loved one safe, but my loved one could have been cared for better with the appropriate staff.

We toured with Foxbridge. The reason we did not choose them was because they had the separate houses which we were not comfortable with and they were too expensive.

The community was clean, and the staff were friendly. The community did let us know they were understaffed. The community felt very cold temperature wise, even during the summer months. The information wasn't as complete as we would have liked during the tour.

I toured Foxbridge Assisted Living & Memory care; it was okay. We chose another community because Foxbridge was an older facility and the inside was a little dated.

There has been problems, with changing my loved ones clothes, and doing basic things for them. There is lack of communication with the director. Overall, I am not too happy with this facility.