Inspirit Senior Living

It was close to my daughter. I didn't realize what memory care was all about. I would not recommend to others unless they were very demented.

Seems like at beginning people wanted to answer every request, now it seems I have to hunt people down for answers. Overall it's not bad, however there are times when I feel it could be cleaner. Sometimes when I walk into memory care it's fresh and other times it brings tears to my eyes. I understand people are being changed, but those diapers should be taken outside. They are friendly, but there aren't enough of them. As you can imagine, some are more friendly than others. The food and medicine on time every day, however their physical care isn't always up to par. Meals are okay. I believe they give them lots of food, more than they need. The quality of the food I really can't say because I haven't taste tested it. The activities for mom are coloring, painting and movies. My dad (who wants to stay with mom not demented) really has nothing to do. Just got a notice for a price increase. I don't believe they have enough people to work for the cost.

These kinds of institutions are in a no win situation. Nobody wants to be there. Staffing is usually minimal. Food is adequate but ultimately uninspiring. To go from a home to one room is depressing. Staff were mostly friendly but limited in how involved they could become. All are expensive compared to living at home. Not a situation that anyone wants to find themselves in but the American system for elder care needs to be replaced with something better

I would say that you can get decent care if you have a loved one checking on things often. There are not always enough aides at night, especially on the weekends. My mother constantly complained about not getting scheduled bathing/showers. They had a few staff changes within the past year such as the: Head Nurse, The Dietitian, and the Business Manager (2). Speaking of the business manager, we had a terrible time getting my mother's long term care insurance billed properly each month. I had to make a few phone calls each month to get the billing sent with all the proper information filled out and in proper time. It was almost always late. My mother finally got scheduled bathing when Hospice took over that part of her care. These are some of the issues we had with this facility. There were some very nice aides that work there and some seemed to really care about my mother. I would be hesitant to put someone in there if there was no one nearby that could check on things. (that's probably the case anywhere) However they are the better of the two facilities available in Milford. Another positive for Milford Place were the two nurses that worked directly with the patients to give out medications. They were very kind and helpful. The head nurses however (one moved on and another employee moved into that position) didn't really have anything directly to do with the residents or not my mother anyway, and she had issues there such as falling.

The staff who assist my dad and mom do all they can to to help my parents adjust. I like that I can come in anytime to see they. My dad doesn't think he needs to slept so I go in the evenings to help get him to bed. You can talk to the nurses which helps all of us. When there is a problem we exchange ideas to better help my mom and dad.

Overall the place is very nice. The food is not good medical staff is great. Housekeeping could be better. It's a smaller community but been good for us.

I think that Foxbridge could be a good fit for those whose family members can visit on a weekly basis.

Overall we were happy the first couple months, Now they changed hands and the care isn't there.. They just do the basics if that and the communication is terrible..And they raised the cost 30 percent and nothing changed and the care went down hill. We wind up showering my in-laws and clean the room...We pay laundry service and clothes are inside out etc...

The Palmerton is better than most homes but overpriced for the level of personal service/individual attention.

Kanawha Place currently meets the needs of my mother in law. They are not equipped for meeting the needs of dementia patients such as my mother. BUT KP are experiencing all under staffed, underpaid, and could do a better job interacting with their very vulnerable residents. I overheard an argument (resident yelling I hate you and the KP staff said well I hate you too.) Breaking my heart. This was between a trained KP staff member and resident who clearly was struggling and having a difficult moment. I could only imagine what was happening with my mother. Sickening! My 3 sisters and I are very hands on with our mother. If we were there, KP would not step in to assist our mother. It would fall 100% on us to toilet and care for our mother

When it comes to the cleanliness for the memory care we gave it a 2 for our dad, and a 3 for the assisted living side for our mom. Thankfully Hospice goes in to check up on Dad and gives him showers in memory care! Otherwise he wouldn't get a shower! Laundry is always piled up! Never gives him water! Teeth are never brushed, I could go on and on!! The Willows could train there help and have some oversight for their help! They have new cooks my mother complains all the time tough meat mushy veggies!

The staff was kind and caring. They did appear to be short-staffed at times. That's why I rated it as a 3. Some of the buildings were a bit worn, but they were remodeling one cottage at a time. The food was quite good. Activities were good. Business office was helpful with questions. The rate was fair.

This is just an OK facility.

I could write a book about the current director and his lack of accountability . My mom has been relocated to the memory care facility. There are issues there, too. My mom is 99 yrs old. Any change in setting would be difficult, but it's not an impossibility.

My loved one was previously a resident at Milford Place and the overall experience was okay for her. As for Value for Cost, it was expensive and didn't feel to be a great value for the services offered/provided.

Overall, Foxbridge is ok and cheaper than most places. But I was able to move my husband to the Veterans Home in Oxford-- and that is so much better. I would tell others looking that they should spend some time in the cottage that their family member will be placed in. There are big differences. I would recommend them ONLY to people who are mostly concerned about the cost of memory care.

This is the second facility that my Mom has been in for care beyond what I could do. This facility seemed seriously understaffed on several occasions in the mear 2 months Mom was there. She passed on[date removed] due to health complications. While at The Reserve at Citrus there was a severe issue to response time when her button was pushed. This led to her not trusting the process. She fell at least 5 times trying to get up by herself. Each fall required an ambulance to the hospital, a CAT scan and sometimes a 2-3 day stay in the hospital. I don't know if they were finding her on the floor or if they came right after she fell. Communication was always an issue. Once she was accepted into the community communication was poor. We didn't realize how poorly staffed the facility was until she was there. The brochure was good. The visit was good. The follow through was not good. Very disappointing.

The nurses and aides are kind, caring and compassionate workers. My issue is with communication and lack of from the administration. There needs to be consistency with daily activities with the residents. I chose this facility because it was close. I did feel very comfortable with the intake person, [name removed]. She was very honest and made the process very smooth.

My loved one is a resident at Foxbridge Assisted Living and Memory Care. I'm not sure if I could recommend the facility at this point.

Most everything is great! The price of the care level my loved one is in, makes her "rent" $[removed]+ more a month which we didn't expect. Another issue is they have "field trips" but yet cannot transport my loved one in a wheelchair. I also had an issue getting her to a doctors appointment, I had to transport her myself in my car, which is not Wheelchair accessible but she can get in and out. We were told they had wheelchair accessible transportation for field trips and going to outside dr appointments. They do not. They do have 2 cars, so I do not understand why my loved one could not be taken on the "field trips" nor to the doctor. The staff is always nice and friendly! Overall they are super nice and caring, I just wish they would get a Wheelchair accessible Van. With all the money each resident pays per month, they could afford a luxury bus!